Wall Paneling, Wainscoting Solutions, Column Replacement, Crown Moulding Installation, Door Replacement, Door Hanging, Door Hardware, Accent Walls, Exterior Doors, Front Entry Doors, Coffered Ceilings, Pot light Installation, Nickel Gap Panelling, Tongue & Groove Beadboard
Woodbridge, Aurora, Bolton, Caledon, Caledon East, Claireville, Concord, Downsview, Hogg's Hollow, Humber Grove, Humberwoods, King, Kleinburg, London, Markham, Midtown Toronto, Mississauga, Nashville, Nobleton, North York, Rexdale, Richmond Hill, Stouffville, The Elms, Thornhill, Vaughan, West Humber Estates, Willowdale, Woodbine Racetrack, Toronto
Readers' Selection Award of The Oakville Beaver. Awarded 'Platinum' in 2007 in the category of Home Improvements. Featured in Country Living article; http://www.countryliving.com/remodeling-renovation/g4465/guest-room-insider-renovation-tips/
12 Reviews for Elite Trimworks Inc.
Our customer service is constantly working to improve itself. Unfortunately, in regards to the shipping delays, there are still numerous shortages in this field alongside many orders and that in turn causes delays. This is a very real and very problematic issue with regard to manufacturing, product availability and lead times. We work hard to ensure that you do receive what you ordered, but that can take time and we warn about that on our site. I am sorry you are upset about that, though you did receive notice from our customer service team that they tried to speed it up for you. I believe you did mention you appreciated the effort they had made in that area.
As for the description, the piece I believe that you are complaining about is listed as a decorative piece in the name. While I can certainly understand the frustration and we will take your advice on updating the description, the term decorative also means ornamental. That generally means non-functional. As for the policy, the item was made to order. This means that it was made specifically as you ordered it. It cannot be returned according to our terms because of that. These terms can be found on our policy throughout our website and are agreed upon prior to checkout.
We appreciate your feedback and continuously strive to make our clients experience exceptional while being as transparent as possible. Thank you again for your order and feedback. We appreciate your patronage.
Woodbridge, Ontario L4H1X9