Nationwide Lifts of Massachusetts

35 Reviews

Specialty Contractors

About Us

12 years in business

4x Best of Houzz winner

Family owned

Massachusetts's Leader in Home Elevators & Mobility Solutions

Nationwide Lifts of Massachusetts is a small, family owned and operated elevator company that is a part of a large network of other small elevator companies nationwide. We understand your connection to your home and we realize the important role our products have in your lives. That’s why Nationwide Lifts is the only residential elevator company to offer its customers a large selection of products, the industry’s best warranty, 24/7 phone support and a network of expertise across the United States. We establish long term relationships with our customers by offering maintenance service visits over the life of the product which ensures that their elevator is always running in safe operating condition. Whether you’re considering adding a home elevator to your existing home or new construction choosing the right product and the right contractor can be very stressful and we are here to help. Our 10 years experience in home building coupled with 20 years experience in the in the elevator business allows us to understand and communicate well with general contractors and their teams to ensure the project runs smoothly and trouble free! We work with a number of manufacturers including Savaria, Artisan, Visilifts, and Elevation Innovation.

Services Provided

Freedom Elevators, Vision Elevators, Artisan Elevators, LULA Elevators, Vertical Wheelchair Lifts, Home Elevators, Dumbwaiters

Areas Served

Andover, Bedford, Billerica, Boxford, Burlington, Carlisle, Chelmsford, Concord, Dracut, Hanscom Afb, Lawrence, Lexington, Lincoln, Lowell, Lynnfield, Malden, Medford, Melrose, Middleton, North Andover, North Billerica, North Reading, Pinehurst, Reading, Revere, Saugus, Stoneham, Tewksbury, Wakefield, Wilmington, Winchester, Woburn, Maine and New Hampshire

Awards

-NAEC; National Association of Elevator Contractors -NARI; National Association of Remodeling Industry -AEMA; Association of Members of the Accessibility Industry -IFDA; International Furnishings and Design Association

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60 Projects

Hampstead, NH

Credentials

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Featured Review

HU-860667932

Relationship

Client

The subsequent repair was also time consuming and was done professionally, thoroughly and without complaint. They were terrific throughout. Just the best. Cannot say enough good things!Read Full Review

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35 Reviews for Nationwide Lifts of Massachusetts

Newest first

4.9|35 reviews

Work Quality

5.0

Communication

5.0

Value

5.0

HU-314372646

Relationship

Client

It was great working with this company. Our Telecab 17 elevator was installed and is fully functional and we love it! Bob was our main focus and explained everything that we needed to know about the elevator and its use. Bob has a great attitude and very enjoyable to communicate with. If there are issues, (normal in most projects) they deal with them immediately and resolve the issues. Great experience overall!

April 22, 2022

HU-860667932

Relationship

Client

We had a difficult issue with our elevator. There was a noise coming from an unknown source. It was not straight forward to figure out and seemed like a minor issue that could be put off. Bob and his guys refused to do that. They kept on it until they knew exactly where the problem was coming from. The subsequent repair was also time consuming and was done professionally, thoroughly and without complaint. They were terrific throughout. Just the best. Cannot say enough good things!!

June 21, 2021

HU-699745071

Relationship

Client

I had the pleasure with working with Nationwide Lifts of Massachusetts. From frame to finish Terry, Shannon and their techs were very responsive to any questions and concerns during this process and where extremely helpful and professional until we got our inspection. As a contractor in Massachusetts I truly look forward to working with their team again.

March 16, 2021

Comment from Nationwide Lifts of Massachusetts:

Thank you so much for your review! Feedback is so important to our development and success! You appreciate your time and enjoyed working with you too!

Scott Buchanan

Relationship

Client

very professional and helpful in guiding us through the process. Very clear on cost and site prep before installation. Excellent installation techs and good follow up afterwards. We will be using g them again the time we have a client in need of a lift.

February 2, 2021

HU-91954390

Relationship

Other

Installed after I moved into my condo. I was impressed at the installer Bob. He was considerate and did an excellent job. I would recommend Nationwide Lifts if asked.

June 10, 2019

Kathie Caldwell

Relationship

Client

Nationwide has been servicing our elevator since installation and we could not be happier. The service is professional, complete, and reliable. Recently had an elevator issue on a weekend and Nationwide was there within the hour to save the day! Terry, Bob and crew are the go to company for top notch service.

October 24, 2018

John Arnold

Relationship

Client

Nationwide Lifts solved our desire and need to offer handicapped accessibility when we tripled the size of our store, Witch Dr. in Salem MA. They were extremely helpful, knowledgable and professional from our initial call right thru the seamless installation of the wheelchair lift. We couldn't be more satisfied with the finished product. Nationwide currently provides our maintenance and assist with the back of house details associated with inspections. DR. approved and highly recommended.

September 26, 2018Last modified:September 26, 2018

Comment from Nationwide Lifts of Massachusetts:

Thank you John! It has been a pleasure working with you and Derek!

Jeff Amero

Relationship

Colleague

Terry and Bob of Nationwide Lifts of Massachusetts installed a lift for our new home several years ago, the break in period (and learning period) had several events requiring minor "tweaks" to the system along with educating the us on what to do and not do. Thanks to their professional approach to solve each problem and respond to our needs in a timely manner our experience with our new lift has been a great, I highly recommend consulting with them before purchasing a lift anywhere else.

August 27, 2018

Comment from Nationwide Lifts of Massachusetts:

Thanks Jeff! It's been a pleasure working with you. We are so happy you love your elevator!

Anthony Modica

Relationship

Client

Arrived on job site at the time they said and installed my stairlift in a very short period of time. The install was done in a very professional manner. I would highly recommend Nationwide if you are looking for handicap lift installations.

August 24, 2018

lcmlburke

Relationship

Client

We are very please with the service given by Nationwide Lifts. Once our unit was installed they followed up regularly to check on how it was performing and came back quickly to make any minor adjustment that were needed. Highly recommend this company.

February 13, 2018

irisetal

Relationship

Contractor made initial hire

When we built our home and installed the elevator, I was a little concerned about the possibility of something as complex and expensive as an elevator breaking but no matter what minor issue arose (i.e., sand in a track), the company addressed the problem either guiding me to resolve it on the phone or stopping by the same day. That included the weekend as well. Highly recommended!

February 12, 2018

Clint Dalton

Relationship

Client

I can't say enough nice things about working with Nationwide Lifts of Massachusetts. We live with my elderly mother who needs two lifts in our house. Nationwide took great care in determining which lifts would be best for her and where they should be positioned. She uses both daily and they have positively changed the quality of her life. Thank you, Nationwide of Mass!

January 5, 2018

Comment from Nationwide Lifts of Massachusetts:

Thank you! It's been a pleasure working with you and your family. I'm so glad she likes the stairlifts!

george allman

Relationship

Client

We found the Steens to be professional, very competent, very knowledgeable about their product ( Savaria) and thorough in their follow-thru. Highly recommend both them and their product.

December 20, 2017

Jonathan Colman

Relationship

Client

Nationwide Lifts of Massachusetts were extremely helpful with us and our contractors, who had never designed or built a house with an elevator before. We were uncertain about many things, and they were always available (and still are), informative, timely and on schedule. They certainly know how to adapt to the needs of the customer and produce the perfect elevator for your needs. As a wheelchair user and paralyzed from the upper chest and down, I needed quite a few adaptions, and my family needed to not carry me so much. My elevator is perfect, functional, attractive and was on budget! Thank you NLofMass!

December 20, 2017Last modified:July 3, 2018

richard karpenko

Relationship

Client

excellent company to do business with, good service, and great people .happy to work with dependable people.I would recommend nationwide lifts to anyone

December 19, 2017

glenn__

Relationship

Client

I am a person of very few words but I was very happy with the process and the amount charged. Very professional and responsive.

April 12, 2017

Jonathan Klein

Relationship

Client

Terry and her team did a wonderful job installing our home elevator. The cab is beautifully done to match with the surrounding floors and doors. In terms of service, they have been fantastic, even coming out on the weekends to do repair work. They also have spent considerable time with us educating us in the proper usage of the lift and ensuring that the occupants can safely exit no matter what. If your looking for a home lift, we strongly recommend Nationwide Lifts.

April 11, 2017

HU-957732

Relationship

Client

Nationwide Lifts of Massachusetts are true professionals. The quality and due care were apparent throughout the bid and eventual selection process. We still use them for servicing the lift they installed at our residence and will be working with them again on another project for our house. Bob and Terry are great to work with!

August 10, 2016

Comment from Nationwide Lifts of Massachusetts:

Thank you for your review! It has been a pleasure working with you also. We are looking forward to working with you on your latest project! Thanks again!

Jay Levitts

Relationship

Client

We were undertaking a huge project...installing an elevator in an existing home that was going to be very visible. Terry and Bob were awesome! They did an excellent job; were very clean and considerate. Highly recommend them.

June 29, 2016

Comment from Nationwide Lifts of Massachusetts:

Hi Jay! Thank you so much for taking the time to review us. It has been a pleasure working with you both on this project :).

James Hatterson

Relationship

Client

Nationwide Lifts did an outstanding job helping us retrofit an elevator in our home. They worked very well with our General Contractor who did not have any experience with home elevators. It turned out fabulous! We love our elevator!

September 14, 2015

Comment from Nationwide Lifts of Massachusetts:

Hi Jimmy! Thank you so much for taking the time out of your busy day to review us. It has been a pleasure working with you and your lovely family.

chicky_1

Relationship

Client

Nationwide Lift installed an elevator that was a tremendous help in aiding my Dad to get in and out of the house. Nationwide Lift did assist us greatly with the purchase and execution of the project. However, it would be an easier transition if they used their own construction company and electrical company rather than a customer having to seek each of those companies out especially when there are very specific requirements to install an outdoor elevator on a home for medical purposes. Other than that, the service was great! Rhonda

August 10, 2015

Comment from Nationwide Lifts of Massachusetts:

Hi Rhonda,
Thank you for taking the time to review us! Your feedback is very valuable to us and very much appreciated. It was a pleasure working with you and your family. Nationwide Lifts is a subcontractor. We do not currently offer General Contracting Services at this time. We may consider it in the future as we grow. It can be challenging for the homeowner to take on the roll as the General Contractor when making any type of modifications to the home.
I'm glad it all worked out for you in the end and that you are happy with the wheelchair lift. I hope all is well with your Dad.

~ Terry

James Quale

Relationship

Client

Very professional from beginning to installation. The job was completed on time. Nationwide worked closely with our contractor so the installation was seamless. All follow-ups have been without a problem.

August 8, 2015

Comment from Nationwide Lifts of Massachusetts:

Thank you for taking the time to review us! We appreciate your business and look forward to establishing a long term relationship with you through our maintenance program.

Thanks again!
Bob & Terry

par_house

Relationship

Client

We needed to install an elevator for our handicapped son and we got several estimates from companies though out Massachusetts. Bob from Nationwide lifts of Mass gave us the most complete estimate including detailed information about the installation process and his experience with installing residential elevators. The service Nationwide lifts provided was excellent. Bob and his staff were very professional and completed the job as scheduled. Nationwide Lifts paid attention to every detail and made the whole process very easy and stress free. The maintenance and service provided by Bob after the installation has been extremely timely, reliable and dependable. I would recommend Nationwide Lifts of Mass to anyone looking to install and elevator or other lift.

August 7, 2015

Comment from Nationwide Lifts of Massachusetts:

Thank you so much for such nice feedback. We really appreciate it!

Bob & Terry Steen

maryellen_steele

Relationship

Client

Nationwide are truly professional. At the very beginning everything seemed difficult for us to wrap our minds around. They guided us through everything and gave our contractor detailed instructions on all the requirements needed to install our elevator. Our contractor wanted them to inspect his construction before the delivery was scheduled to make sure everything was exactly the way it was needed and they accommodated his wishes without hesitation. We have been enjoying our elevator and have service from them several times since installation. Everything happened just like they said it would happen, delivery, installation and service call have all been top shelf

August 7, 2015

Comment from Nationwide Lifts of Massachusetts:

Thank you for such a nice review! It means a lot to our company and we appreciate the your time.

Bob & Terry

caldwellkat

Relationship

Client

nationwide lifts was open honest about the costs of a wheelchair lift., that instantly gave me confidence in them. Other companies seemed dishonest and sly. Putting in a lift at my home felt daunting, but nationwide guided us through construction, making sure everything was coordinated correctly. They maintain my lift, so I don't worry about it. A person answers emergency service calls immediatly, and they respond very quickly. The owners treat me with kindness and respect and will do anything to help me. they r a wonderful company,

August 7, 2015

Comment from Nationwide Lifts of Massachusetts:

Thank you for taking the time to review us. Your positive feedback means a lot to us! We really strive to establish long term relationships with each and every customer!
Bob & Terry Steen

lernstev

Relationship

Client

Installation of an elevator and a handicapped lift in a commercial office building of 7000 square feet three floors in a difficult town to work

August 7, 2015

Comment from Nationwide Lifts of Massachusetts:

Thank you so much for the five star review! It has been a pleasure working with you also! Bob and I are looking forward to working with you again in the near future!

Thanks again,
Terry Steen

tessandelvis

Relationship

Client

Nationwide Lifts of Mass was recommended by my builder as the installer and service provider for a new construction 3 floor condo. Clean install, in person instruction and service contract (at a very reasonable yearly cost) was provided. The lift has been in use already for several months with no glitches. Appreciated their follow up and attention to detail.

March 24, 2015

smucica

Relationship

The company who built my new townhouse hired Nationwide.

Bob and Terry Steen are professional, knowledgeable and very personable. They quickly respond to phone calls and provide prompt solutions and follow up. I love my Nationwide home elevator!

March 22, 2015

jsands12

Relationship

Developer on the project hired them

Nationwide Lifts was hired to install a residential elevator into my new townhouse. They were extremely knowledgeable and professional in all aspects of the job. They walked us through the whole process of using the elevator and explained how it worked . They were punctual and when we had questions they always responded in a timely manner and were great to work with.

March 21, 2015

rosejane

Relationship

Client

We love our elevator - it has made a huge difference in our lives. We went into this project rather intimidated because we knew nothing about home elevators and had no one to talk to about them. Luckily, we found the Steens. Bob and Terry are a husband-wife team who are totally helpful, competent, and reliable. We think we were just plain lucky to have found them. We bought a brand new model with front and back opening doors so it would be most easy for my husband who is wheelchair bound. As is often the case with new models, this one required a little tinkering and perseverance but Bob and Terry have the aptitude and patience required. On our first use, on a Saturday night, the elevator wouldn't operate - Terry and Bob were at our house within 30 minutes of our frantic call, made an adjustment, and we were on our way to our friend's birthday party. Since then, our elevator has operated perfectly, but it is nice to know that if we ever have a problem the Steens will be here immediately. I am delighted to be able to recommend both Nationwide Elevators and the Steens - both have made our lives much easier!

January 28, 2015

seawolfmikee

Relationship

Hired by the contractor that built the building.

I purchased a condominium. While the unit provided space for an elevator shaft the elevator had not yet been installed. The contractor that built the building hired Nationwide Lifts to install the elevator.

October 1, 2014Last modified:October 8, 2014

jcd88house

Relationship

Client

Great job & experience. Everything as promised & delivered on time. Worked well with my GC who TOTALLY messed up and got fired. Because of my AWOL GC, I would have preferred to have had a check list of items the GC is responsible for to stay on top of him. GC dropped the ball on many occasions causing wasted trips by elevator installer and delays.

January 29, 2013

richard_a

Relationship

Client

The elevator shaft and elevator was installed very expertly.Bob Steen was very profesonaly was in how the elevator was installed and he knows all its workings. If there is a problem i know I can turn to Bob. All in all the elevator works very will and I depend on its function.

January 28, 2013

glitterbag

Relationship

Client

We hired Nationwide Lifts of MA to provide and install a three story elevator, with sliding doors, in our remodel. This Company, as well as Bob and Terry specifically, went above and beyond the norm to see to it that we were able to get what we wanted, and needed, for this project, as it was no easy task. The elevator is top notch, provides an incredibly smooth ride and exceeded our expectations. They were wonderful and easy to work with and readily available to speak to us at any time. I would recommend this Company to anyone looking for an elevator install.

January 28, 2013

Tammy Musto

Relationship

Client

Nationwide lifts services are outstanding! They helped us find the best solution for my father’s handicap needs for our new in-law addition. We absolutely love the lift! Bob and Terry are extremely professional, personable and thoughtful! We consider them “part of our family”. I would highly recommend them.

January 15, 2013

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17 Comments

Commented: Can this pneumatic elevator be outside install. ThanksHello and thank you for your inquiry. No, unfortunately the pneumatic home elevators are interior only home elevators at this time.

September 15, 2018

Commented: Gorgeous, what size is the globe lightThank you for your interest, however I don't have any information on the globe light. We only installed the home elevator. Sorry!

April 29, 2017

Commented: Who manufactures the railings shown here?Hello. Thank you for your interest. I'm sorry, but we do not know. If you have any questions about the elevator we would be more than happy to answer them :). Thanks again for your interest.

April 25, 2016

Commented: Price?Hello and thank you for your inquiry. The price depends on the number of landings and the size of the unit. Is this for a New Hampshire residence? Please contact me directly at 978-229-0390 to disc...

April 11, 2016

Commented: Cost of this home elevaterHello and thank you for your inquiry. The cost varies depending on the number of stops, cab configuration, etc. Please call me directly at 978-229-0390 for more information on pricing, etc. Thanks ...

April 6, 2016

Commented: Did you update the stairs too match? It looks like it matchesHi Peter, Thank you for your question. The banister and glass boot on the staircase was originally brass. The homeowners updated it to stainless steel and we had the elevator painted to match. The...

January 28, 2016

Nationwide Lifts of Massachusetts

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35 Reviews for Nationwide Lifts of Massachusetts

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17 Comments

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About Us

Services Provided

Areas Served

Awards

60 Projects

Marvelous Tower Elevator

Welcoming Design

Custom Cab in Kittery

Curve Appeal: Tower Elevator

Cutting-Edge Cosmopolitan Condo

Bay Area Retreat

Credentials

35 Reviews for Nationwide Lifts of Massachusetts

8 Ideabooks

17 Comments

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