INSTALL-IT-DIRECT

So please with Install it Direct. We capitalized on their 20% off winter special and the pricing was the same as all the other contractors we got quotes from. Even if we had to pay a premium, we would have gone with IID. Working directly with a PM makes things SO much easier and Tom was great to work with. He was always really responsive and super helpful. Would highly recommend Tom and IID!

We recently contracted with Install-It-!Direct to remove our old asphalt driveway, slate entry and cement front walkway and replace these with a pavers. We felt that the house needed a better more up to date look but had no idea how beautiful it would turn out. Thomas from Install-it-Direct assisted from step one design through coming out and putting the colored pots back in place in front of the house. Throughout the construction phases all employees were professional and respectful. Spectacular job!

Thomas Jackson consulted with me to understand all the problems existing on the property. Expensive water bills, water puddling, erosion problems, and weed problem. Thomas offered up various ideas and solutions explaining all the pros and cons. Thomas has quite extensive knowledge about real estate construction and landscaping and I felt he provided many great ideas to solve all the problems. Thomas provided samples of the materials and let me know what the cost of all the options are. Never once did I feel like Thomas was trying to sell me anything, all pretty much just giving me all the options and letting me decide. Thomas provided a very competitive quote and broke out all the pieces separately so I could understand the cost. Thomas also accommodated all the custom requirements I needed to make sure all the various projects going on would fit well together. Thomas coordinated various projects and did them in a way to save as much money as possible, he is very creative and pays attention to details which is important in real estate projects. Thomas went way above and beyond what I expected which I'm very happy with the product and service he provided.

Having worked in the service/hospitality industry for 25+ years, I know how important it is to share positive experiences on social media. My experience with Install-It-Direct was amazing! They listened and let us collaborate through the entire process. My yard was a nightmare, with drainage issues and tons of river rocks and nowhere for my 2 toddlers to play. We used these guys when we first bought the house two years ago. We installed turf and a beautiful stone block bench on one side. After living with it, and loving it, we called them back up to do the other 2/3 of the yard. Ronald came over and talked to us for about an hour, took some measurements, and quickly got us back a quote. The pricing was very fair, but I wouldn’t know the actual value just yet. As San Diego went through it’s annual few weeks of on and off rain the project stopped and started a couple times. The admin team was great at scheduling/rescheduling. The weekend before the project was to start I self-installed a gutter to be attached to the French drain they were doing and (of course) I didn’t do a very good job. Monday arrived and Diego, Israel, Hector, and Leo looked at it and exchanged a few words, and very politely asked if I would mind if they made it a little more efficient? Basically, they fixed my horrible attempt at gutter building and saved my back yard from ever flooding again. This would be tested the following week. After finishing the turf and french drain project, I thanked the team and told them I would certainly share my experience. That weekend it rained…and rained…and rained some more. Bad news, the french drain trench had sunk a few inches creating a dip in the turf running from the patio to the garage. I called Ronald and he said, “no problem, I’ll get the guys back ASAP to fix it!”. These guys rock! Diego came back and fixed it quickly and I couldn’t be happier with the turf, the french drain, the service, care, and attention to detail these guys put out! Do yourself a favor and let them come give you a bid!

I had been evaluating multiple companies to install artificial grass in my front and side yards. I had been renovating my home/yard and was looking to make a great impression with the artificial grass and then I found Install-It-Direct. From my first conversation with Lidia Surdock, Construction Manager, I knew I found the company I wanted to work with. In a nutshell, their customer service, quality, and care for my project was exceptional in every way. A big shout out to Thomas Jackson, Sr. Design Consultant and project manager for my yard. He took the time to walk me through options, select the right artificial grass, and outline how the entire project will be executed. He was professional, knowledgeable, and provided exceptional customer service. I cannot express my thanks enough for an exceptional addition to my home.

What a joy! Ron came and really listened to what we wanted, and gave us beautiful options to make our backyard dreams come true. The samples of artificial turf that he brought were beautiful, and a wide range of styles and feel, and he was very willing to give us multiple estimates, so that we can make a decision that worked for our needs and budget. I got several estimates, and you can not beat the quality and price of INSTALL-IT-DIRECT. When it came to the install Diego, was incredible. He made sure to check in at every design decision, and when our initial desires were not fitting esthetically, he came up with an even better solution and presented it, rather than pushing something through, or just doing what was supposed to work on paper. They were very efficient with the demo, through installation, and we could not be happier. I highly recommend INSTALL-IT-DIRECT!

They installed artificial grass in my backyard. It looks amazing! They did an amazing job! Would definitely recommend. They showed up on time. The install went really smoothly. The crew was super nice and helpful. They were able to get it installed in 1 day like they said in the morning. Great experience all around!

I had Install It Direct remove concrete driveway, walkway and patio and replace with pavers. Exceptional in every aspect. Ron Drombroski, project manager, explained every aspect of the process in detail. He gave me a number of references to look at. When I viewed these projects I walked around the neighborhood and you could see the the difference in the quality of workmanship with Install It Direct. The week before the project began Ron brought the crew chief, Saul, to meet me. I was able to express my concerns and Saul insured that he would address them during demolition and removal of concrete and soil. Work started on the day scheduled and finished one day early. Ron was there everyday answering questions and answering concerns. Saul was there constantly ensuring that everything was done correctly. I could not be more pleased with the finished product. I would enthusiastically recommend IID for a paver project.

I am very delighted to write this testimonial pertaining to my outstanding experience working with Install-It-Direct hardscape company. The work entailed installation of pavers, rocks and artificial grass involving front, side and backyards. After doing my research (cost, reviews, etc.) and meeting with Mr. Ronald Dombroski of Install-It-Direct, I felt very comfortable going forward with the project. I chose them over another local company that had done an extensive hardscape project for another property of mine. Throughout this project Install-It-Direct personnel were very professional, courteous and friendly. Ron worked with me to creatively come up with a design that would fit my budget. At the end of each day, the workers cleaned up all the debris from the day's work. The job was completed before schedule. Communication with Ron was outstanding. Everyday, he would send me updates to how the work was progressing. One of the best part, about the project, was the relationship and conversations I had with Ron. I never felt like I was being taken advantage. I would work with Install-It-Direct and Ron again without any reservations. Thanks everyone.

Install-It-Direct created a wonderful front yard for us. The planning and execution was flawless. James and his team understood our requirements, created a design matching our imagination, suggested the best paver combinations, were responsive and prompt in answering the questions and completed the paver and artificial turf install project in committed time. The post construction support has also been great. The lights in pillars were fixed for short circuit. Overall, a pleasant experience at reasonable cost!

Worked with Ron Dombroski to redo the front yard that had been overdue for years. The land was uneven, there were really questionable work from the previous owners that seemed to have accumulated into a mess. Install-it-Direct was very friendly and worked with me to get the front yard into a simplistic design that fit my budget. The best part about this project was the relationship and conversations I had with Ron. I never felt like I was being taken advantage of and he made sure that design was good and worked with me to creatively save costs where it made sense. They are extremely professional and friendly. The most impressive thing about what they do comes all the way down to the quote. It is one of the best things I have ever seen and gave me confidence that this is a solid company to do great work. On project day - the crew did a phenomenal job. The leveled everything - demo'd some concrete and cleared out a lot of debris and junk. They even finished one day earlier than predicted. I can't really ask for much better. Thanks guys.

I am so happy with our backyard! IID was phenomenal to work with-starting with the first meeting for an estimate, all the way to project completion. The job was done quickly and the crew was wonderful. They were extremely professional and polite, as well as knowledgeable. Our yard looks great and we can’t wait to enjoy it with family and friends.