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About Us
The Most Trusted Place to Buy Travertine®
Awards
Inc. 5000: Inc. Magazine's List of Fastest Growing Companies in America: Three Years in a row! Better Business Bureau Accredited with Zero Complaints
Category
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Business Details
Business Name
Travertine Mart
Phone Number
(800) 556-9720
Website
Address
2516 SW 30th Ave
Hallandale, FL 33009
Typical Job Cost
$1,000 - 100,000
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Credentials
6 Houzz Awards
3 Houzz Badges
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51 Reviews for Travertine Mart
Newest first
HU-724934263
Average rating: 1 out of 5 stars
We wasted thousands of dollars on premium select ivory swirl travertine from travertine mart. The quality of the stone is terrible. I contacted the company with my concerns during installation and they wanted me to photograph and count every single bad stone. We ordered 6 pallets and about 40% of each pallet was poor quality. There was no way we could photograph and count every single bad stone. I did send photos of about 25 stones and was told most of it was normal variation (it is not- we had a local stone company come look). Now, a year later, the stones have continued to deteriorate on our patio. There are large holes appearing that were not there previously and the patio looks terrible. I have no idea why anybody would give this company a good review. We wasted thousands of dollars on this. The stones were NOTHING like the samples we received. We will eventually have to replace our entire patio. At this point I am just hoping nobody hurts their feet this summer while I save up to have it all torn out and replaced.
March 19, 2022
HU-490908201
Average rating: 5 out of 5 stars
We are thrilled with how our project turned out! 16x24 silver travertine pavers look more beautiful than we expected. Will share project pics once complete!
January 19, 2022
HU-963455061
Average rating: 5 out of 5 stars
Completing our home renovation during covid was no easy feat but Travertine Mart was the smoothest part of the process. We pre-ordered Silver Travertine Pavers for our deck and they were delivered quickly for much less than we were able to find locally. Will return again and again as we expand the project.
January 19, 2022
Serena Lloyd
Average rating: 5 out of 5 stars
Wonderful product, great service. Easy to work with. The shipment came with very little, if any breakage. Good quality. Project isn't done yet, but will update with photos when it is.
May 26, 2020

Comment from Travertine Mart:
We are so grateful for your trust Serena. Thank you so much for taking the time to leave us a review! We look forward to doing business with you once again!
HU-701265842
Average rating: 5 out of 5 stars
Travertine mart was excellent. the online chchachchat customer service was fantastic. they were responsive and went above and beyond. I liked being able to get full service from a chat representative at my leisure. That's not something you often find. I ordered their walnut travertine french pattern and it was really nice. Very little waste and definitely under the 4 percent they quote. Vast majority of pieces were cut true to size. Very happy with the amount of holes in the travertine since i paid for premium grade. Buying from them, even including shipping to NY was over 3000 less than buying locally. Would highly recommend.
September 25, 2018

Comment from Travertine Mart:
Thank you for your trust as well as for your kind review. We at Travertine Mart truly strive to deliver an exceptional customer experience matched with some of the lowest prices and best quality on Premium Grade Travertine. We are glad you found our chat platform helpful!
We have been trying to place an order for two days... first shipping charges did not match what website estimate produced, then representative stated emails were sent but we never received them. Today finally got a corrected email, filled out all their paperwork but have not gotten the payment link. The message one receives when one calls their 800 number highlight their growth rate, awards, etc. however our experience, is the exact opposite
July 13, 2018

Comment from Travertine Mart:
We are truly sorry for the confusion. We provide an online Freight Estimator which gives customers a ballpark idea of what shipping costs could be. This amount may not be 100% accurate as transportation costs fluctuate according to mileage, fuel prices, tolls, services provided and seasonal rates. Still, our rates are highly competitive for the freight class we are transporting. Once an Estimate request is received by our team, a formal quote is sent within the hour.
The payment link was sent to your husband’s email. It seems that you were expecting a payment link to your personal email address, which we did not have on file. Unfortunately, any emails sent after regular working hours are only read by our team the following business day.
We are deeply sorry that you were not satisfied with the service provided.
The payment link was sent to your husband’s email. It seems that you were expecting a payment link to your personal email address, which we did not have on file. Unfortunately, any emails sent after regular working hours are only read by our team the following business day.
We are deeply sorry that you were not satisfied with the service provided.
Brian Troska
Average rating: 5 out of 5 stars
4 years ago I used Travertine Mart for the decking of my pool project. I installed 1,100 feet of Ivory French Pattern pavers. From start to finish the process of working with Travertine Mart was flawless. The product arrived on schedule with only 1 paver with a crack out of 1,100 square feet!!! I recently moved and am installing another pool which requires 2,500 sq. ft of decking which I immediately reached out to Travertine Mart for the material. Once again, my experience has been flawless. If I could give 6 stars to this company, it would be a more appropriate rating.

October 12, 2017

Comment from Travertine Mart:
Thank you Brian. It is always a pleasure to work with you.
marte_lleva
Average rating: 5 out of 5 stars
I ordered 2 crates of French Pattern Country Classic Travertine Pavers for my DIY pavers-on-sand project in my patio. Travertine Mart’s customer service was superb, the delivery was timely, and the quality of the pavers I received were excellent. My wife and I are happy and fully satisfied with how the project turned out from start to finish.
October 7, 2017

Comment from Travertine Mart:
Thank you Marte for sharing you experience with us. It was truly a pleasure working with you!
Gina
Gina
Julia Haimes
Average rating: 5 out of 5 stars
Great company, great delivery and Patricia was awesome! Would recommend them highly. Its nice when a company actually cares about the client.
August 14, 2017

Comment from Travertine Mart:
Thank you Julia. It feels great to hear your feedback.
Kathleen Johnson
Average rating: 5 out of 5 stars
We chose Travertine Mart for our project for a number of reasons. Their product was high quality, the price was very good, and the people were
exceptionally professional, knowledgeable and NICE!
We were always kept informed of each step in the process from first look at the product thru delivery to our home.
I would definitely recommend Travertine Mart to anyone looking for this product for their project.
Thank you Gina.....and the team at Travertine Mart!
August 9, 2017

Comment from Travertine Mart:
Dear Kathy,
Let me personally thank you for your kind comment. It has been a pleasure working with you! Gina
Let me personally thank you for your kind comment. It has been a pleasure working with you! Gina
The Pavin Maven
Average rating: 4 out of 5 stars
Awesome products and fantastic service from Kathleen. Got exactly what I wanted, requested and received speedy shipping and received in excellent condition.
June 29, 2017

Comment from Travertine Mart:
Thank you Lauraine for your review, but most importantly: Thank you for your continued trust!
Greg Boa
Average rating: 5 out of 5 stars
Excellent product , customer service, price and great fast shipping.
Couldn't be happier, product is beautiful, next to no damaged pieces in shipment.
Highly recommend and will definitely use again in the future



June 27, 2017

Comment from Travertine Mart:
Greg, let us thank you of sharing your customer experience! It was truly a pleasure assisting you! We look forward to working with you once again!
Gina
Gina
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115 Comments