Blue Haven Pools - Atlanta
Pool Deck Design & Construction, Swimming Pool Construction, Swimming Pool Design
Alpharetta, Atlanta, Berkeley Lake, Brookhaven, Buford, Chamblee, Decatur, Doraville, Duluth, Dunwoody, Grayson, Johns Creek, Lawrenceville, Lilburn, Milton, Norcross, North Metro, Peachtree Corners, Redan, Rest Haven, Roswell, Sandy Springs, Stone Mountain, Sugar Hill, Suwanee, Tucker, Cobb Co.
First, please know that we did not reach out to you because we did not have any of your contact info or name on file: While the original designer (who is no longer with us) may have met with both you and your husband initially, Mr. Collins is the only name, signature, phone number, and email on the pool contract; we reached out to him because he is the only individual for whom we had contact information and with whom we coordinated during construction. In addition, we were coordinating with him this past Feb.
In late Feb, he let us know he had addressed the needed items, so we could call in final inspections. We agreed on a date with Mr. Collins for inspections to be done, and we renewed your permit with Cobb County and posted it--that you see now--in your yard on February 28th. When the March 6 agreed-upon inspection day came, Mr. Collins was not present; therefore, Cobb County could not gain access to the yard and failed the inspection. After this, we lost contact with Mr. Collins and after a few weeks of no contact--and at the direction of Cobb County--we sent a certified letter to your home asking for someone to contact either our office or a specific-named individual at Cobb County to re-schedule inspections. We received no response to the letter, and the specific Cobb County individual (and others in her dept) indicated they received no communication from either you or Mr. Collins either. (Possibly, you spoke to a different dept at Cobb County, vs. the one listed in the letter?) If you can please call our office with your contact information, we can try and resolve this matter asap. We appreciate your patience, and we are happy to resolve this matter.