Pool Deck Design & Construction, Pool Lighting Installation, Pool Liner Replacement, Swimming Pool Construction, Swimming Pool Design, Concrete Pool Builder, Landscape Creations
Toronto, Agincourt, Chinatown, Concord, Corktown, Davisville Village, Distillery District, Don Mills, Downsview, Etobicoke, Forest Hill, Harbourfront, Hillcrest, Lawrence Park, Leaside, Little India, Little Italy, Long Branch, Lytton Park, Malton, Mississauga, Moore Park, North Toronto, North York, Parkdale, Parkview Hill, Parkway East, Playter Estates, Princess Anne Manor, Regent Park, Rexdale, Roncesvalles, Scarborough Bluffs Park, Seaton Village, Summerhill, The Junction, Thorncrest Village, Thornhill, Trinity-Bellwoods, Woburn, Woodbine Corridor, Woodbridge, York Mills, Yorkville
Selected 4th Top 50 Builder in North America by P&S News 2020 Registered ISO 9001:2008 - OHSAS18001:2007 ISO 14001:2004
Your brother came to us requesting we locate and repair an underground leak caused by himself or another pool company. We promptly responded to his request, located the issue and provided him with a quotation to repair.
Fortunately for your brother, one of our Client Care team speaks fluent Russian and was able to communicate with him to ensure his request was clear. We provided your brother with a written quote to which he approved, signed and paid a deposit against. The work was completed inside of five days and your brother’s pool was left in excellent working order.
Once the work has been completed your brother explained he did not want to pay the balance owing because he felt it was too expensive. He made several requests to which we complied, yet he was still unsatisfied. To this date his final balance remains unpaid. Gib-San has paid all of the employees who worked on this project, all of the suppliers who we purchased the materials from, your brother’s pool is in excellent working order and Gib-San is left paying the tab.
As a reputable long standing member of the Better Business Bureau, The Pool and Hot Tub Council of Canada, Landscape Ontario, Masters Pool Guild and The Association of Pool and Spa Professionals; we pride ourselves in looking after our clients and we look forward to doing so in the future.