How is Sandals Luxury Pools, Inc. rated?

Sandals Luxury Pools, Inc. is currently rated 4.8 overall out of 5

What services does Sandals Luxury Pools, Inc. provide?

Sandals Luxury Pools, Inc. provides the following services: Pool Deck Design & Construction, Pool Lighting Installation, Swimming Pool Construction, Swimming Pool Design, Masonry, Paver Installation, Retaining Wall Construction, Stone Installation, Stone Masonry, Custom Water Features, Landscape Construction, Outdoor Fireplace Construction, Outdoor Kitchen Construction, Pool Landscaping, Swimming Pool Installation, Landscaping, Landscape Design, Swimming Pool Renovation, Complete Lawn Renovation

Where does Sandals Luxury Pools, Inc. provide services?

Sandals Luxury Pools, Inc. provides services in the following areas: Braselton, Buford, Chestnut Mountain, Flowery Branch, Gainesville, Ganv, Hoschton, Oakwood, Sugar Hill, Suwanee, Atlanta, Stone Mountain, Vinings Area, Duluth, Roswell, Alpharetta, Cumming Buford, Lawrenceville, Dawsonville

Sandals Luxury Pools, Inc.

22 Reviews

Swimming Pool Builders

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About Us

6x Best of Houzz winner

Award winning

High-end

Best of Houzz 2014, 2015 & 2016
Atlanta's Premier Pool and Spas

For over a decade, Sandals Luxury Pools has provided the residents of Atlanta and North Georgia with turnkey swimming pool installations and other outdoor amenities. From the design to the last piece of sod, Sandals will take care of the entire project. We call our simple building process the design-build-landscape approach. These simple steps save our customers money, time, and the headache of hiring multiple contractors that may not provide the same quality work. This approach works well on every project no matter how big or small. Why Choose Sandals To Be Your Swimming Pool Contractor? • Our detailed designs let you see what your getting before we begin the project. • Our quality craftsmanship is affordable and our products are top of the line • Our price will not change unless changes are made to the design • Our clients deal directly with the owner to eliminate the risk of miscommunication • Our step by step process is simple and easy to understand If your considering a swimming pool, Sandals can handle the entire process or just provide assistance if you decide to do it yourself. Let us help you make this large investment a simple one.

Services Provided

Swimming Pool Construction, Swimming Pool Design, Pool Deck Design & Construction, Pool Lighting Installation, Complete Lawn Renovation, Custom Water Features, Landscape Construction, Landscape Design, Landscaping, Masonry, Outdoor Fireplace Construction, Outdoor Kitchen Construction, Paver Installation, Pool Landscaping, Retaining Wall Construction, Stone Installation, Stone Masonry, Swimming Pool Installation, Swimming Pool Renovation

Areas Served

Atlanta, Roswell, Alpharetta, Gainesville, Duluth, Lawrenceville, Sugar Hill, Suwanee, Buford, Braselton, Flowery Branch, Stone Mountain, Oakwood, Dawsonville, Hoschton, Chestnut Mountain, Cumming Buford, Ganv, Vinings Area

20 Projects

Small elegant backyard custom-shaped natural pool fountain photo in Atlanta with decking

Alpharetta Project

Example of a large classic backyard stone and custom-shaped lap hot tub design in Atlanta

Lagoon Style In Ground Custom Pool

Marietta, GA

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Business Details

Business Name

Sandals Luxury Pools, Inc.

Phone Number

(770) 766-9956

Website

www.sandalsluxurypools.com

Address

5532 Elders Ridge Dr.
Flowery Branch, GA 30542

Typical Job Cost

$70,000 - 100,000

Followers

107 Followers

Socials

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Credentials

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Featured Review

HU-185221494

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22 Reviews for Sandals Luxury Pools, Inc.

Newest first

HU-130703788

We contact Trent with Sandals to help us design a pool and he created something better than we ever dreamed of! He brought our vision to life and the project manager, Spencer, executed it all perfectly. Our pool was done start to finish within less than two months- about 6 weeks! We were told by other pool companies they were 6mo the to a year out so this was just incredible. We left Spencer in charge of picking out the colors for the tile and rockery around our pool and he picked out the most gorgeous color combinations. The entire team seemed to work really well together and knew exactly what they were doing. We didn’t run into any problems and felt that our questions were always answered quickly and with a lot of knowledge. We interviewed a lot of local pool companies and are SO grateful we found Sandals as they are steps above the rest of the competition. Great fair pricing, and beyond excellent craftsmanship and design abilities. Highly recommend. Don’t even look elsewhere- just go directly here!

June 9, 2023

Jim & Tiffany Kreinbrink

We contracted with Sandals to build out our backyard to include; a new pool, extending the backyard an additional 20 feet, landscaping, building a cabana with a bathroom, building a pergola and a decorative foundation for the pergola to stand on. All we can say is “Wow”. Trent and team did an outstanding job in working through all the complexities, working with local government agencies and making the process to us as seamless and simple as possible. Another plus in the experience was that Trent came to the table with “out of the box ideas” on how to make the project better and more cost-effective to us while still achieving what we were looking for. We love our NEW backyard! Thank you Sandals Luxury Pools!

April 6, 2023

Amanda Overton

Trent and Sandals Luxury Pools literally saved our pool. We started with a different "company" and it was a total disaster. After talking with Trent him and his team were on top of everything. They came and fixed all the issues and brought everything in our yard back to life. They had our pool completed within weeks of starting and we couldn't be happier. Highly recommend this company. Communication is fabulous. They are always on time. Their work is very professional!

April 3, 2023

Jennifer Venson

Quality of work is amazing. Workers are great and work hard. Turned our plain backyard into an outdoor oasis. We hope to have many years of great memories spent with our family.

December 8, 2022Last modified:December 15, 2022

HU-675336229

It is nice to see that others have had a great experience with Sandals however, our experience has been horrible, and we feel very cheated. Trent and his workers started this project but then as time went by, it became very clear that our project was being put on the back burner due to other projects. We contacted Sandals pools way before Covid was an issue and signed a contract in March 2020 to be completed in 3 months. It has been a full year and the job has never been completed. We started to notice that we saw less and less of Trent and eventually less of the project manager as well as the workers. After many attempts to contact them, we would get two or three random individuals that did not know what to do on the project and needed direction. The pool was eventually installed 6 months later but everything around it such as the pool deck sealant and caulking, proper grading, drainage (that actually drained), retaining wall and a few other things were not completed. We were supposed to get a pool vacuum and other items per the contact and never did. In the process, two of our large trees that Trent relocated himself died due to their negligence and were never replaced as promised. We always made our installment payments on time but all we kept getting were reasons as to why the guys were not there and the key phrase "I'm Sorry". Weeks would go by without a word from anyone. We never got an update unless we actually called for one and we surely never knew when they would be back to complete their job. Trash was left in our yard until we called them about it. No one would show up for days at a time even if it wasn't raining. To make matters worse, we had them build a retaining wall for us, but the wall had to be redone by someone else because of the poor job that their workers did. Even our neighbors noticed the poor construction. This is just a brief description of our experience with Sandals. There is so much more to state that would express our disappointment with this company. We later found out on Better Business Bureau and other pool contractors that we were not the only people that this had happened too. Make sure to ask around about them. This seems to be their reputation that some may know about. Unfortunately for us, we found out too late.

April 9, 2021Last modified:April 11, 2021

Comment from Sandals Luxury Pools, Inc.:

Hello Mrs. Cotard,

I hate this project ended this way, and that you guys are not happy. We try to make everyone happy and tried to work with you guys best we knew how. I see you took pictures of the same spot on the wall you keep bringing up that was done for free by one of our subs. We also offered to have it redone and to take care of it, moved your fence for free!. The wall in the pictures is the wall the stone mason built to hold back dirt long enough to get the fence moved.

Anyway Sandals is always willing to make things right with all customers at all times. This situation is no different. We will correct the wall that was built temporarily to move your fence, and make it look like the other 100' if you want us to. We would expect to be paid for invoices that are owed to us and come to some sort of an agreement. The finish line cant continue to move. We cannot landscape around the pool for free, we cannot build a bunch of other walls for free, but we are willing to make any part of our project scope to your satisfaction. The two trees you posted were 2 trees we moved to grade it the way you guys wanted it to look. We don't kill trees intentionally, but it can happen when they are moved in the summer time and is stated in our contract.

I don't want to get way off into the weeds on this response, but several times we were stopped and work was changed which delays the projects as well. Changing the interior finish to glass required us to order it in the middle of a pandemic and at that time it was all very uncertain, we were asked to stop work the day we tried to pour concrete because you told mark to wait you needed to call the owner about the irrigation. The rock you wanted took almost 3 months to get and we did all we could to figure that out. I am not going to try to make excuses things could have definitely went better, but again we always try to do the right thing and make it all good when possible, but after being asked to pay $23,000 to landscape your yard and build a wall where the original wall was supposed to go that you asked us to move is just obsurd. I felt it was best to regroup. As far as I know all work contracted by Sandals was complete aside from the spray deck, but there is a $9,000 open invoice that was never paid. Otherwise we are happy to do it, and offered to drop the invoice just to make you happy. We are very proud of your pool, and although you haven’t posted any pics of it we hope you guys are too.

Thansk Mrs. Cotard and if you and Fred would like for us to take care of the wall, bring you some replacement trees, or bring you a water meter cap (Not even sure about that first I have seen or heard anything about it) but whatever we will take care of that too! We are willing to do whatever is needed to fix anything we damaged!! Please let us know and lets try to work through this together best we can. Thanks again!!

These pictures were taken before the final grade and as I locate others I will update them after the final grade.

HU-185221494

Sandals luxury pools built my amazing custom pool and I can not say enough about it or the Sandals team. Custom built, custom designed by Trent and truly hand crafted with a raised beam, two water features, bubblers, amazing tanning ledge custom coping and decking and a Spa with a water feature spillover, it truly is a resort in my own backyard My daughters have spent hours and hours enjoying our awesome pool and all their friends always want to come over to our house, which is exactly why my wife and I built our pool. Custom designed and built took time but I would not change a thing especially seeing my family enjoy what was created. Highly recommended! I strongly recommend Trent and his team to build your custom pool.

June 27, 2019

Heather Scott

Would Hire Again in a Heartbeat! Recommend to Friends! We met with 4-5 pool builders prior to hiring Trent with Sandals. We had a new construction home with a difficult backyard. We had a large slope in the rear of the house with drainage issues, and the house was not truly a "walkout:", it dropped about 2 feet off a rear deck to the yard. Most of the pool builders would not listen, they wanted to build what they wanted to build, or said it couldn't be done, or were priced through the roof. Trent was able to transform our yard with some pretty amazing creativity. We have a sunken cabana, that overlooks the pool, and on the other side of the cabana wall are 4 stools in the pool. A zero entry-step off, enough shallow area to lounge in, and a deep hole for our kids to jump in. The stone work is great- we got a very detailed fireplace/stone kitchen in the cabana. Trent paid attention to drainage issues, and diverted all our gutters underground. His landscapers he works with were great also, I will also review them. For the work that was done, they were priced fairly: and there was an extensive amount of landscaping done. Trent was patient, worked with me on pools specs and equipment, and throughout the process it felt like he wanted to build what we wanted. We built during a very challenging time, it rained for nearly 5 months, monsoon like rain, but he eventually got it done. Trent even did the digging and grading himself...he is very skilled with heavy machinery. After each process, he confirmed that we were happy prior to proceeding with the next phase. I cant recommend Trent and his crew highly enough. Anyone that needs a pool MUST call him- he never nickel and dimed us, was honest through the process, and made changes on the fly during the process that overall improved the outcome of the backyard transformation.

February 6, 2019

bcbissell

Extremely happy with our approximately 34'x20' freeform pool and 7' diameter raised spa built by Sandals Luxury Pools. The workmanship was fantastic from day 1 and has held up wonderfully over the 16 months since the pool/spa were finished. Trent provided fantastic customer support, great recommendations on material selection, and designed a wonderful pool/spa combo. Our family couldn't be happier with our a pool and spa - or our experience with Sandals Luxury Pools! Thanks Trent!

April 18, 2017

jesk07

Trent did a wonderful job with our dream pool! We were impressed from the beginning with his vision and creativity. We had a very blank area with a large hill where he was able to create and build a 10ft waterfall/slide and an expansive entertainment space complete with a 10ft fireplace and 10+ seat fire pit. With his eye for detail and meticulous nature he was able to carry out a flawless end product. Just like with any big project there were issues but nothing that Trent wasn't 100% on top of and quick to resolve and make right. We would refer him to any of our friends and family!

April 5, 2017

Chris W

Sandals Luxury Pools just completed a total renovation. Trent is very professional and knowledgeable. He walks you through the entire process from quote to completion. He advises you along the way in helping choose the best stones and colors. He provides a high quality product for the most reasonable price. Contractors are usually hard to reach- not the case with Trent. Give him a call for your pool project. He's already doing a new pool for a neighbor after seeing what he did with mine.

March 15, 2017

Dawn Urban_Harris

Trent was awesome to work with and flexible and responsive. The project started in May and finished before July 4th so we were able to have a pool party for the Holidays. The material quality was better then most other pool companies, we have not had any problems after install. Would definitely recommend Sandels.

October 7, 2016

jafeeneyjr

Very response. Took ownership of the process, followed through on him commitments and built a great pool for our family to creat some get memories. Good job!

August 2, 2015

melissazstrickland

Sandals Luxury Pools designed and installed us a backyard paradise beyond our expectations. From day one Trent was honest, trustworthy and a man of his word. He went above and beyond his responsibilities to help us work with the county and our unique permitting situation. Trent came by our house daily to work, or check on the progress of the pool. He maintains a strong business relationship with his sub contractors and each one that worked on our pool was top notch and specialized in their area of expertise. In our opinion no other contractor could create our dream oasis better or with higher quality than Sandals Luxuary Pools!!!

March 13, 2015Last modified:March 13, 2015

glutenfreecutie

Sandals Pools did an excellent job refinishing our pool. We had gotten quotes from other Pool companies around Atlanta and they had the best pricing and different options available other than just the Pebble tech brand. The stone coping is beautiful and we absolutely love the color of the Pool now that it is refinished. It is a Beautiful Caribbean Blue. Looks like the ocean water at Destin! The previous builder painted the pool Black and it looked horrible. Trent and his crew were fast and efficient and got the job done for us before pool season started. I would definitely recommend Sandals Luxury Pools!

March 11, 2015

Comment from Sandals Luxury Pools, Inc.:

Thanks so much for tor the review. We really appreciate your business as well!

allicreel

Trent Dove, is genuine and patient. He designed the perfect pool based on space, activity level, and colors. He spent hours/days locating the perfect color stone for the coping and pool deck.

December 29, 2014

tyson06

Trent Dove is a very knowledgeable Pool Builder, he sat down with My wife and I and design a pool which met our family needs,very professional stand up Guy, Im very pleased with the Job Sandals Luxury Pools built for me.Excellent workmanship.

December 19, 2014

Comment from Sandals Luxury Pools, Inc.:

Thanks for the great review and we really appreciate your business.

wayneeastes

Sandals was a great company to work with. Trent had some great ideas which he rolled out and demonstrated using digital images and videos. His years of experience was demonstrated through value added design changes, continues suggestions and improvements during construction. Throughout the planning stages, Trent suggest various shapes and sizes that would fit perfectly into the yard and complimented the home. Once complete our new pool transformed our yard from a pasture to a relaxing retreat enjoyed by friends and family and the kids love it. Thanks Trent, to you and your team for this great experience

August 2, 2014

djs2014

I am the owner of DJ'S Creations. I have been hired by Sandals several times to do fence work. I have installed wood privacy and black metal fencing for Trent. He has always been professional and very courteous to me. Even when a curve ball was thrown and I had to reschedule. He then has to explain to the customer, and I know from experience that is not always an easy thing to have to do. His work is exceptional quality and every customer that I have come in contact with has always spoken highly of his work ethics. I will use Sandals for any pool project that i have in the future and I quickly refer him out to family and friends that are interested in a pool or spa. Terry Scarborough

July 7, 2014

dusty2006

I have nothing but high praises for Sandals Luxury Pools! I met with several pool companies and Trent was by far the most personable and professional of all. My wife and I could not be happier with the pool Sandals built for us! I would recommend Sandals Luxury Pools to anyone looking for superb work and a contractor you can get on the phone when you have a question.

June 26, 2014

stephaniej38

Trent was awesome to work with. My husband and I gave Trent a few ideas for a pool design and he came back with a gorgeous design that we absolutely love. He also did our landscaping and we could not be more pleased. These guys know what they are doing and it shows in their work. Would use these guys all over again. They have very competitive pricing as well!

September 17, 2013

Lloyd Johnson

My experience with Sandals and Trent Dove was awesome. Trent and his team are very knowledgeable, personable and flexible. There creative approach and understanding of the customers goals made the experience very enjoyable. I would recommend Sandals to anyone looking to make there dreams come true.

September 12, 2013Last modified:September 13, 2013

davidwoodford

Sandals did the pool for my personal residence. I am extremely pleased with their craftsmanship! I couldn't ask for a better value for my money and their attention to detail was superb. They are highly skilled professionals and they have exceeded all of my expectations! I would highly recommend them to anyone needing pool work.

September 10, 2013Last modified:September 10, 2013

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4 Ideabooks

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13 Comments

Commented: Whats the tab on this pool? Also do you have financing?Send me your email address and I’ll send you pricing. We can do around $60 for the pool and the spa. If you will send me email I’ll shoot iver base pricing

June 23, 2018

Commented: Pool colorTahitian Blue wet edge

May 3, 2017

Commented: pool$45k

May 3, 2017

Commented: Pool finishSame color

November 22, 2016

Commented: TreesItalian cypress

August 24, 2016

Commented: Size?8x20 the large area and the smaller tan ledge is 4x5 on average it actually changes a little. We had major constraints on this lot.

August 21, 2016

Sandals Luxury Pools, Inc.