Wilson Pools, Spas, & Home Improvement, Inc.

Gonna keep this short. They did work on my mothers house, installing new windows, wood flooring and new siding. That was fine. They used subcontractors the entire time. They were kind of trashy people that I would never associate with myself but whatever. HOWEVER, on of them lied and said my mother assaulted them using a bump they got on the head in the garage from standing up too quickly as proof. Took her to court for assault with a deadly weapon. While the work was adequate and on time I say steer far clear of this company because their workings will bear false witness against you!

Have utilized this company on two occassion: 2012 purchased windows for a sunroom; looked these window up and I got charged way to much for them, not to mention, when my carpenter started drywall for sunroom, he showed me how the windows and doors were not leveled. I was charged $8,000.00 for purchase and installation. We had to redo 5 of 8 windows, and 2 of 3 doors, of course, I had to pay again. Another incident; Pool liner installation. Job was done well, however, when I called about measurments kept on file, as I was informed by one of the workers there, I was told that they would have to look for my measurments and would get back with me, they did not; I called back and was told that "we do not keep measurments, at least not for you to order a new liner" which is what I needed the measurment for. Actually I was going to use the measurments to purchase a new liner from a reliable well known pool liner company with up to date liner designs at a great price; cutting out the middle man, (C&W). Was even considering letting C&W install it. The owner gave me some BS about needing new measurments, pool settling cause of Military Artillary Training being conducted on Ft. Bragg, my pool (Inground Vinyle) was installed in 1986, still settling after 29 yrs. I will tell you from experience, C&W charge you outragour labor cost and then hire in-house family members or friends, or sub-standard, lowest bidder contractors to do their work. PLEASE DO YOUR RESEARCH BEFORE CONSIDERING THIS COMPANY!!!

Chapman is professional and the leading Pool/Spa (the only) company in the immediate area. Communication was lacking at times, but they were quick to fix the problem presented. Staff was knowledgeable and personable.

The final step in the renovation of a tired 1910 bungalow was to deal with the totally un-appealing exterior of the home. Though we talked with numerous contractors and received many estimates, Chapman Wilson's long standing reputation won out and we couldn't have been more pleased with the entire experience. Chapman Wilson assigned a job supervisor to the job who came by every work day to insure that out project was being handled in a satisfactory and professional manner. Their crew was always there when they promised to be, they were courteous, knowledgeable, timely, and extremely efficient in their task.

Excellent contractor for siding. Got excellent customer service. The worker were very great workers. Owner took up time to explain the whole process.

Over priced. You need to be on site during renovation quality of work is not as good as I thought, corners were cut if I hadn't come home from work early one day my kitchen island would have been put in the wrong place and the size would not have been correct. Had to have them come back extra to do touch up painting and do finishing work. Other problems as well. Would not use them again.