Black Pearl Granite Inc.

Incredibly disappointed by the lack of professionalism and punctuality. We had the counters in both our main bathroom and en suite done. However for both we would schedule a time for the vanity to be measured and no one would show up. No call to let me know something has come up, and when I called to see what was going on, it was met with one excuse or another. When it came time for the installs it was the same thing. No one would show up during the agreed upon time frame, and no phone call. We have wasted so much time waiting around only to have no one show up. Simply unacceptable! And now, due to a miscommunication on their end, we are left waiting to have our main bathroom counter caulked. However according to Jon, he can't even tell us when that might be! Would not reccomend Black Pearl at all.

Happier than I ever expected! Jon hs a great selection of pieces. His staff are tremendous! From the front desk girl Ariel to his installers, McKenzie and Mitch Great prices!!!!!!