Countertop Installation, Countertop Sales, Custom Countertops, Granite Countertops, Marble Countertops, Natural Stone Countertops, Quartz Countertops, Stone Installation, Stone Sales
Albany, Alplaus, Clifton Park, Cohoes, Colonie, Delmar, Dormansville, East Greenbush, Glenmont, Guilderland, Guilderland Center, Hampton Manor, Latham, Menands, Newtonville, Niskayuna, Rensselaer, Rexford, Rotterdam, Schenectady, Scotia, Slingerlands, Troy, Voorheesville, Waterford, Watervliet, West Albany, Westmere, Wynantskill
As indicated on our contract and installation completion form, KSD cannot be held responsible for the natural qualities of granite such as liquid absorption due to improper care and maintenance. In order to upkeep your leathered granite countertops, we would recommend buying one of the granite cleaning sprays available at home improvement stores or online. We also referred you to a sealing company that can re-seal your countertops, where they warranty their seal based on the material. Meaning if you have any problems within that time, they will come out to service your countertop seal. It is very important to prevent any spills from remaining on the countertop for an extended period of time as it might cause some moisture to be absorbed into the stone.
Lastly, we express our apologies for not meeting your expectations and thank you for sharing your experience.