Brightside Home Solutions

This is the worst company I've ever dealt with. First of all they absolutely disregard any "non-soliciting" signs. Anyways, I was kind enough to not give them hard time about it and even invited them in to give me an estimate for a complete window replacement. We signed a contract to have all of the windows replaced in my house and I wrote them a check for the full amount (over $20k). That was in March of 2022. According to the service rep they were planning to have the job done in 1-2 months, as they needed to order the windows from the manufacturer. So I was expecting it done by May, before the hot season started. Fast forward to June, they finally received the windows and scheduled the install. The only problem is two of the frames they had installed were broken with cracks, defective sash, ripped screen etc. So they said they were gonna come back and replace them shortly. Yeah, right! It took them 8 months to receive and replace just one of the frames. It's now June 1st of 2023(!). Yes, one year later from the initial install and 15 months from when we had the contract signed. I'm still waiting for them to replace the other broken frame. They blame the manufacturer but why should I even care about this? It's none of my concern that they can't deliver on their contractual obligations. I'm thinking about taking them to court for this. These Brightside people are irresponsible, they will procrastinate, their window quality is apparently subpar and their customer service is complete garbage. I wish I'd never hired them. If you want to have your windows done quickly and professionally I suggest that you stay away from this joke of a company.

Just had all new triple pane windows and sliding glass door replaced a few months back and what a difference! Windows look GREAT and already we hear and feel a difference. Outside noise is much quieter and we don't feel the cool drafts like we did with the old windows. Great experience from start to finish! Thank you Brightside!

Brightside Solutions installed replacement windows on our house just over a month ago. Our 25-year-old double paned windows had leaking seals, rust and were difficult to open and close. From start to finish, the quality of service from this company was outstanding. Chris, our sales rep, was prompt, knowledgeable and professional. The installation crew completed the job in less than a day and left our home cleaner than they found it, both inside and out. In addition to now having beautiful windows that open easily, the new large triple paned window in our dining room has definitely warmed up the space. No need to add an additional layer of clothing when we eat around the dining room table. We highly recommend Brightside Solutions for your replacement window needs.

We are very happy with our Parallax replacement windows from Brightside Home Solutions. Working through the design and estimation was painless, and we were pleasantly surprised with the degree of flexibility there was, in terms of which windows were included, the color and style options, and the scheduling of the project. The measurement, fabrication, and installation process was also easy, with only one minor issue: two of the windows were made too small by the factory. Once this was discovered, though, the team at Brightside was able to deal with the problem quickly and professionally. Overall, we were satisfied with the service we received, and impressed with the quality of the installed window system. The attention to detail is obvious, right down to matching the color of the caulk to our exterior trim and the respectful and efficient manner of the crew during the installation.

From initial call, to window consultation, to the installation and follow up...Brightside Home Solution was top notch! We replaced 25 year old windows that were warped and super inefficient with beautiful, clear and super awesome windows and could not be happier. The windows are so good that we can actually keep our blinds open when the sun hits them directly and the house doesn't become a sauna, which was a huge issue with our old windows. We are so thankful we decided to replace our windows with Brightside Home Solutions!

I highly recommend Brightside Home Solutions. From the initial consultation, they were very honest and straightforward with their pricing and focused only on the value their company could provide rather then speak negatively about others. There was never any pressure or any games with 'calling the boss' to get you the special discount if you sign today. All in all, I felt very comfortable dealing with them. Once we decided to go with them, they came back one more time to double check measurements. When the windows arrived, we were on the schedule the following week for the installation. We had all the windows in our house replaced, about 20 windows, and the crew had them completed in three days. They did a great job with the installation, including fixing some crumbling siding at the front of the house. They were very courteous and mindful of us working from home, and vacuumed/cleaned up after each day. The trim and finish were very well done. After the installation was complete, the install crew went over the install with the project manager and took the time to point out areas where there may have been some damage from the shipping of the windows. They were very prompt in contacting the manufacture to get in the order for the replacement parts. We love the new windows. Not only do they look very nice, they offer cool features like being able to slide them both from the bottom and the top. They also pivot inwards so that you can clean both sides from inside the house. It was a very smooth process from start to finish.

We are very satisfied with the windows we ordered from Brightside. The May 2020 installation was quick and professional. The mechanisms work smoothly. We found that the Brightside warranty works very well after our house painter broke one of our new windows. We just called Brightside, sent a few pictures, and the window was replaced. The front of our home has a southern exposure and we were happy how well the windows moderated the heat over the summer. We are happy to recommend Brightside Windows.

We recently had the windows replaced in the front of our house by Brightside Home Solutions. Chris and the installation crew were great to deal with. The experience and cost compared with other window options was excellent so we decided to schedule the installation of all of the windows on the back of the house as well. They found some dry rot below one of the upstairs windows and did a great job fixing the area and did not charge me for it. The customer service and overall experience has been excellent so far. I would highly recommend them.

We couldn't be happier with our new windows and the service we received from Brightside Home Solutions. From start to finish every employee we dealt with was professional and courteous, and all of our questions were answered every step of the way. The installation was smooth and took even less time than anticipated and the new windows fixed the last eyesore that was left on our home. They look fabulous and we are exited to see the savings come in! We would highly recommend Brightside if you are thinking about new windows for your home.

We had an all around great experience with Brightside Home Solutions. They made the process very easy and we love our new windows!

The window installation process went pretty smoothly, everyone was professional and on-time. After they were installed, my gas bill decreased by ~15%.

Exceeded our expectations - workmanship and value was amazing! Professional installers were prompt, courteous, and took no shortcuts. We have hired them to do the rest of the house.