West Coast Windows
About Us
Services Provided
Custom Windows, Window Installation, Window Replacement, Window Sales, Sliding Door Repair & Installation
Areas Served
Delta, Arbutus Ridge, Burnaby, Coal Harbour, Coquitlam, Hastings-Sunrise, Killarney, Kitsilano, Ladner, Maple Ridge, New Westminster, North Burnaby, North Surrey, Port Coquitlam, Port Moody, Renfrew-Collingwood, Richmond, Steveston, Surrey, Tsawwassen, Vancouver, West Point Grey, White Rock, Yaletown, Victoria
Awards
All West Coast Windows products are tested by independent laboratories and exceed the high industry standards of the Canadian Standard Association (CSA) for air tightness, water tightness, forced entry and structural strength. Our products are also ENERGY STAR® certified for Zones A and B.
Business Details
Business Name
West Coast Windows
Phone Number
(604) 265-6052
Website
Address
Delta, British Columbia V4G 1E7
Canada
Followers
Great service from start to finish, they ran into an unforseeable challenge but found the solution and finished the job on-time and within the quoted budget. Very professional! - would definitely recommend themRead Full Review
159 Reviews for West Coast Windows
We are very pleased to hear of your positive experience. Thanks for the business and kind words.
We hope you enjoy your new windows for many, many years to come.
It was a pleasure working with you from start to finish on this project and we're so happy to hear of your positive experience.
We're very pleased to hear of your positive experience with our products and installation crew!
All the best.
Glad the team was able to assist you from beginning to end.
Happy to help and glad to hear that you are still loving the new windows.
We hope you enjoy many years of comfort and security with your new windows.
We were thrilled to upgrade your 4-plex and hope you have many years of enjoyment with the new windows and doors.
We trust the new windows are serving you well with this sub-zero weather we have been having.
All the best.
Glad we could improve on the lead time for you. Enjoy the new windows!
Thanks for sharing your experience with us! Glad your enjoying the new windows.
Your feedback is appreciated and we're glad to hear of your positive experience.
Thanks and we're happy to hear that you are loving the new windows!
We will make sure to share your thoughts with Nick and everyone else involved in your project. We appreciate the feedback!
Thanks for the kind words.
It's been great working with you over the years and we're thrilled to hear of your experiences with us.
Thanks you for the awesome review and it was great to work with you on this project. The cold weather is just around the corner so you got your new windows just in time!
All the best,
We're happy to help and thanks for the great review!
We will be sure to congratulate Eugene and the rest of the team on a job well done.
Kind regards.
We will be sure to share them with Nick, your installers and the rest of the West Coast Windows team.
Thank you so much for your kind review. It was a pleasure working with you and we're thrilled that your loving the new windows!
We're sorry to hear of this issue.
It looks as though our estimator was advised that your interior wood liners were to remain in-place which is the common practice for replacement windows so that you don't need to re-build the interior. This is the reason that the new windows are smaller as they were designed and measured to fit inside your finished opening and note the rough opening with these finishes removed. I know that our estimator came over to look at the issue the same day you called in and from what I understand, the two of you discussed this and were okay with the logic behind the sizing. You also signed off on all the sizes we manufactured the custom supply only windows too so some ownership must be taken from yourself as well.
We hope in-time you grow to love your windows.
Glad we could give you a little piece of mind i these crazy times. Enjoy the new windows!
We are thrilled to have you as part of the West Coast Windows family! Thank you for sharing your kind words with us. It means a lot to us and to our entire team.
Thank you so much for your kind words about your experience, we will be sharing them the team!
We're happy to hear about your positive experience with our team, and will be passing your kind words on to them.
Thank you so much for your kind words about your experience, we will be sharing them the team!
We're happy to hear that our products are still up to your standards, and that the install was smooth!
The door looks great! Thank you so much for the picture, and we can't wait to share your words with Nick and the rest of the team!
We're so happy to hear that our teams work has consistently pleased you!
It's great to hear you're happy with the product and we're sorry to hear about the clean-up. We'll pass that along to our team for the future.
We're so glad to hear about your experience with us, and look forward to working again in the future!
Thank you for your positive words, we can't wait to share them with our team!
We're thrilled to hear about your happy experience with our team, thank you for your kind words!
We're so glad to hear about your experience with our team, we will share your kind words with them!
We're glad to hear about your experience with our team! We'll be sure to pass along your kind words!
We're so happy Matt and Kyle were able to help you in that situation, we pride ourselves on our customer service and that can only be down with our wonderful team! We cannot wait to share this review with the rest of our team!
We're glad to hear your positive experience with our install team! We will pass on your kind words!
We are so happy that your experience was so great with our team, and will let Nick know how much you appreciated his service!
Thank you so much, and we will pass on these words to our team!
We're glad we were able to resolve your issue!
Thank you so much for your kind words! We're so pleased to hear you had great service from our team!
We strive for complete customer satisfaction and sincerely apologize for any inconvenience on this job.
Geoff is a repeat customer for West Coast Windows and we value and appreciate his business. His previous home that we built windows for was a lot simpler and a completely different type of window installation. This current order was a “new construction” type of install and there is always work to be done after our crew has left.
It was made clear to the client that even though he pre-painted the lengths of wood trims, he will still need to sand and paint before the job is 100% complete. The pre-painting helps with cutting in where the window meets the trim and the trim meets the siding but it won’t take away the painting prep work always needed after a window installation. The sealing of the window is our first priority and one of the reasons we can offer a lifetime warranty on the product and installation. We apologize that the job has taken so long to finish but the customer will only let us do work on his home outside of our operating hours and it has been extremely difficult to pencil in the work before or after we are closed for the day.
We stand by our product and installation with a lifetime and transferable warranty. Although this job has had a few speed bumps along the way, in the end we hope that Geoff loves his new windows for many years to come.
We're please that both of your experiences with us were good ones!
Thanks so m much for your kind words, and we're happy you had such a positive experience with our team!
thank you for your review. We are happy to hear the positive feedback and will pass this on to the crew that installed your new windows.
Thank you for taking the time to share your positive experience with West Coast Windows. We are thrilled to hear that our staff provided exceptional service and that you are pleased with the work done.