West Coast Windows

I was very impressed with the quality of staff at West Coast Windows. I investigated a few options when I decided to replace my windows and WCW was so far above the others. The installation was smooth and the installers were professional and very polite. I would highly recommend their services.

We are very pleased with the windows and sliding glass doors that were replaced recently in our 4 unit strata. From quote through installation to clean up, the West Coast Windows team was professional, helpful, flexible, efficient and friendly—on site and in the office. We highly recommend them — Margaret and Leslie, Vancouver

We recently had Westcoast Windows replace all of the exterior windows and sliding glass door of our home. From start to finish, we found everyone at Westcoast to be very friendly, efficient and a pleasure to work with. From Jason who provided our initial quote and several revisions, to Tracy and the office staff who answered our many questions and arranged the installation, everyone was very professional. We appreciate the hard work of Ali, Eugene, and Pierce in providing a well coordinated and professional installation, and for the job they did in protecting our home both inside and out, and for the keeping the jobsite clean throughout the installation. We have no hesitation in recommending Westcoast Windows for your window and door needs.

West Coast Windows came to my home twice to review my window replacement needs and I also went to their show room. Their installation crew did an excellent job. They were on time, courteous and professional. I highly recommend West Coast Windows.

I had all my windows replaced by Westcoast Windows in July 2021 and I am extremely happy with the results. The installers were efficient and very professional and the windows look fantastic. I would highly recommend this company.

Eight years ago, we hired West Coast Windows to manufacture and install a new window in our house. They did an awesome job! So when the time came to add three large windows in another room, we did not ask anyone else. Results were excellent, as expected!

I was very happy with their service and plan to do more work with them. Windows were done with high quality.

We found the whole process from first evaluation to completion quite satisfactory. We had 8 side by side windows in our Master Bedroom replaced along with a kitchen window. Replacement took less than a day. The wait time for production was 1/2 the estimate. The installers answered all our questions. The cleanup was done well, too

Excellent service, from estimator, office staff, and installers! Very prompt with communication, and I appreciated their honesty and reliability. Also love that it's a Canadian manufacturer.

Straightforward and straight-shooting quote and estimating process, professional installation, very high quality products. We've worked with West Coast to replace all the windows on our house, and would happily work them again.

I would highly recommend West Coast Windows as the price was fair, the customer service was great, and I am extremely satisfied with their excellent product.

I had 3 sliding doors and 6 large windows replaced in September. West Coast workers were efficient and professional. I am delighted with my new windows.

From the very start of our project, when discussing with Nick the technicalities of the windows and doors that we were looking to replace; right up to the end of the project when everything was installed the whole experience was outstanding. West Coast Windows answered all our (many) questions and the team that installed the windows and doors (and assisted with a medical emergency across the street!) were true professionals. Our new windows and doors are wonderful. Now that winter is coming in we really feel the benefit. We would highly recommend to anyone who is looking to replace windows and/or doors to talk with West Coast Windows. A great local company!

West Coast Windows are an established, reliable group of professionals. WCW replaced most of the windows in my residence 10 years ago and I liked what they did so much, I kept a copy of the final invoice. The 5 windows that were not replaced the first time are now in place and I am 100% satisfied. They manufacture and install their product with a lifetime guarantee. Windows are a very important piece of any home so you want to be confident in the company you choose, I have been pleased with WCW now for over 10 years.

I like to applaud West Coast Windows on the excellent job they did installing our windows!!!! The window product is outstanding! The windows look so good, inside and on the outside. They are so soundproof and sliders work beautifully! Can hardly wait to enjoy the energy efficiency as well! The installation was done in a timely and efficient manner. On the date and time promised. Loved how all the craftsmen worked as a team. They were so respectful with time and cleanliness and cheerfulness. We could tell they are professionals! A winning combination!

Right from the first call I received excellent service. Nick was my sakes agent and he was extremely knowledgeable and personable. The installers knew exactly what they were doing and upon completion answered all our questions and ensured the area was clean. Thanks West Coast for a great job.

A few years ago West Coast Windows replaced 2 sliding doors in the sun room at the rear of the house. They have preformed perfectly until recently an over zealous squirrel, determined to get in, tore one of the screens rather badly. I called West Coast Windows and asked if they could repair it. I was told "yes", and delivered the screen door to their plant. Katie, the receptionist said that she would give me a call when it was done. Two days later I picked up the door and got a pleasant surprise when I asked "How much?" The answer was "There's no charge." I have always been impressed with the quality of product and the professionalism that West Coast Windows personnel display. Needless to say I am now even more impressed.

Very pleased with our newly installed windows and patio door. They looked amazing, my husband and I loved them! Our big thank you to Eugene, Pierce and Ali for their hard work. They were professional, competent, and did a fantastic job. Thanks also to Tracy who was accommodating and prompt in responding, and to Jason for his recommendation and quote. Great staff, service and quality product from West Coast Windows!

West Coast windows were excellent from the initial sales call to the installation. Our salesman Nick Barnes helped us choose the beautiful windows and took his time to make sure we were happy with the choice and stayed within his initial quote. The installation team took their time to do an excellent installation and clean up when they were finished. We’ve had many compliments from our neighbour and we are very happy with beautiful upgrade the new windows have made to our house. We would definitely recommend Westcoast Windows to everyone.

Last week, all my windows and sliding doors were replaced over a 2 day period. The team of installers were punctual, efficient, polite and knowledgeable. This company was referred to me by my next door neighbours, who also had their windows and doors replaced by the same company last Summer. I am totally delighted with the quality of the windows and the result of the work.

Utterly disappointed by their method of measuring. All my windows should have been measured using the rough opening size instead of by measuring the inside of the window frame. All of our windows were undersized. Had to add wood to fill in the empty space to anchor the window. The company’s response was terrible as they said it wasn’t their estimator’s fault for the measuring. Complained through the BBB but I see that it’s now been buried. Cannot see it under the Unresolved section. I will tell my friends to stay away from this company.

We had our windows replaced by West Coast Windows in the summer of this year- We noticed our house is a lots warmer since we turned the heat on this fall. We are very pleased with the quality and the superb workmanship of the windows. The helpful salesman and the installation crews were great. Thank you West Coast Windows for a job well done.

Our townhouse strata required to replace two windows, including the old aluminum frames. We selected West Coast Windows from five bids. They were not only in the lower costing tier, but the professionalism of the sales person, the quality of the product, and the detail of the quotation won the day. The installation team did an excellent job and the completed product met our full expectations. We would not hesitate to ask West Coast Windows to replace any windows or patio doors in the future. Very highly recommended.

Thank you West Coast Windows for my beautiful new widows! Professional, great communication and smooth installation. I recommend without reservation.

this is the second time we've used West Coast Windows in our home and their products and services are well above others we've met with or used. We love the look and the feel of the windows and doors we've chosen. The staff from consultation to install were always pleasant and easy to work with. Worth the investment for us.

great windows; great service! Salesperson Nick was great and easy to communicate with, and the installers were friendly and efficient

We have used Westcoast Windows over several years to replace various of our windows and sliders. We have always found them to be professional in their dealings with us and their work has been excellent. They take care in their installations and clean up after. We have never had a problem.

I know I'm in the presence of competent installers when I can leave them in peace to put in excellent windows. Thanks.

Great service from start to finish, they ran into an unforseeable challenge but found the solution and finished the job on-time and within the quoted budget. Very professional! - would definitely recommend them

The sale process began with Will's estimate. He was easygoing and made the effort to see the project from our point of view. Later, we asked for additional information about products and process from Brock, Theresa and Tracy from the Delta office/showroom at various times. Their insights brought clarity about product options and made trade information that could be confusing understandable. Each person we dealt with was patient and and engaged in resolving our concerns as they arose. When we needed to finalize window trim design Will made a special home visit to help us choose the design that worked best for our project. He also set up a special Master Key lock system with Broadway Locksmiths. It was a extra work for him, but he made it work. We worried about the installation of 37 doors and windows. Tracy coordinating in the office and Mike who was in charge of installations made sure our lives were not upended. The crew was great, friendly and careful, and Mike's communication with us was prompt and clear. Not only are we happy with their windows and doors but with their professionalism. Work was completed on schedule and within budget. Our highest praise comes for the company's attitude toward follow up and special requests. A special shout out to Jay and Tracy regarding post project customer relations. They gave the same attention to these aspects of out project even after the crew had completed their work. West Coast Windows team and products have improved the quality of our daily lives and we are pleased to give them our strongest recommendation.

I had my front window and door replaced. I am very happy with West Coast Windows. They were helpful, professional and provided a great product. Will use again.

West Coast Windows was a great choice! We did a lot of research and got several quotes and are very pleased by our decision in the end. From the quote to installation, they were great! Love our new windows!!

Our overall experience from start to finish was quite good. My only complaint was that the installers left our property (inside and out) carelessly messy with debris, nails, broken glass. Otherwise, the company was efficient and delivered on time. We are happy with the quality and look of the windows.

The staff at West Coast Windows are terrific. They guided us through the process of replacing our 4 windows and sliding patio door & kept us informed of the start and finishing dates. We had plenty of questions & visited the showroom a few times. The installers were prompt, professional and cleaned up once they were finished. We were not disappointed at all. This company stands by their promises. Thank you for all your help Nick.

The West Coast Windows team were fast and efficient and cleaned up after themselves. They replaced my dining room French doors and windows on either side, another window in the same room and a window up on the third floor. Overall I am very pleased with my new doors and windows. The only caveat was that they replaced the previous moulding on the inside of the doors with narrower moulding which they said was the standard size they always used, Now I have to do considerable repatching and painting which I did not expect.

the crew arrived on time. very professional. Work was completed on time and budget. the new windows look fantastic. Good attention to details. I would definitely recommend this company as well as their product.

My experience was fantastic, the estimator and the installers were all very professional. The installers were totally organized and the finishing touch was excellent . We are very happy with the end results our windows look awesome . Thank you

We used West Coast Windows for our heritage home renovation. We have been really satisfied with our decision. The first installation was 5 years ago. Everything was smooth with the install, but most importantly, everything is working perfectly 5 years later. Because of that, we used WCW for our final few windows last month. We have been really pleased with the company and are happy to recommend. grant

We are really pleased with our new exterior sliding doors. Generally selecting a door was pretty painless as we knew what we wanted. Nick was great about explaining the differences and provided us with a variety of quotes on the three doors we liked. There was no pressure. The installers arrived on time, were respectful and efficient. They did a great job (and it was a tad challenging as my house is not level...so a bit of work to get the door installed perfectly. But it is perfect. The installers cleaned up everything, Super happy. Can't get over how different the room looks with nice sliding doors installed.

This is the third time I've used West Coast Windows on my home. This time, I had two new windows installed, including new sills, stools and interior/exterior trim. The work was completed in a very efficient manner with high quality workmanship.

Very happy with the product. Installation was efficient and well done. Not the cleanest ,re: residual glue stains ,I am still finding old screws,nails and trim pieces.

They did a Great Job, very fast, clean and polite, would recommend this company, very happy with new upper floor windows, will use again when we do bottom floor windows

West Coast Windows was contracted to replace the windows in our 16 unit - 33 year old complex. They offered an excellent product at reasonable rates. From start to finish they were very professional and the site was always left very clean. We were given a schedule for installation and it was done on time with no delays. The owners are very pleased with their new windows. We would certainly use West Coast again and would highly recommend them to others.

They were FANTASTIC!!! Went beyond what they had to do to accommodate us and with the utmost respect. I highly recommend them.

We had WCW replace 3 windows in our strata unit. The team was prompt both with their estimating and installation. Friendly service, no pressure sales and very knowledgeable about the products they are selling. We are extremely pleased with our experience with West Coast and would use them again.

We had our old aluminum frame single-glazed windows replaced. Very satisfied! Competitive pricing, all questions answered, delivery & install as scheduled. All WCW personnel were very helpful. Installers did a great job.

We had a leak in our main living room window & mould/mildew in some of the others. We were looking for a company to supply only at first and after some research decided to go with supply/install. After getting a couple of quotes from local companies who supply/install, we realized that we were paying a "middle man" and decided to go direct to a window manufacturer. We found West Coast Windows on line and their pricing and timeliness of supplying a quote based on the information/measurements that I provided was impressive. We liked the fact the windows are made LOCALLY & their warranty is GREAT! When the installers arrived with our new windows, we were faced with some issues once the original windows were removed....unfortunately we had some rot :-( (which we are still working to repair but at least the windows are in!) My husband & I, with the help/direction of the installers, worked very quickly to repair/replace the existing damaged areas before the new windows could be installed. The installers were EXTREMELY professional when faced with this adversity and did an AMAZING job working with us. At no point did they get grumpy about the fact the job was going to take a bit longer than anticipated. Shout out to installers Matt & Kyle for having such a great attitude all day! We were expecting some "extra" costs because of this window rot damage & Brock was fantastic in working out a fair price for this. Our experience with West Coast Windows was positive from my first email enquiry right through to the finished product. I would ABSOLUTELY recommend West Coast Windows & will be using them again next year to do the rest of the windows in our home.

The quote was completely reasonable, they were on-time, and the crew that installed the windows were easy-going and completely professional. I would (and have) recommend this company in a heart beat!

West Coast Windows, you set yourselves apart right from the first call with industry leading service and a very fair price for an exceptional product. I’m hard to impress, but at every step of the way, WCW outdid themselves. I highly recommend the company and their windows. The new windows really look amazing! Being the first in the complex to replace our windows and sliding glass door, it was important to make sure the Strata was on board. From my initial call to WCW, to Nick’s dealings with my tenants, meeting with the Strata Council, throughout the installation process, and right to the clean-up at the very end, your service couldn’t have been better. The tenant said that the installation crew was great to deal with and that as soon as they put the new upstairs windows in, he could feel the coolness disappear. It surprised him that it was instantly noticeable, which speaks to the high-quality product you manufacture. He told me that he has recommended WCW to a few neighbours already because he too was so impressed with the work, product, and service. Other companies I called for estimates, some didn’t bother to show up, others didn’t give a proper written estimate, and one company who also sells top of the line windows asked me to do the estimate myself and take photos with my cell phone. West Coast Windows has earned my business and I look forward to being a repeat customer!

Purchased doors and windows from Westcoast Windows, and had an excellent experience. We had one minor issue, and they were professional in resolving it. I would recommend them!

Great service from quote to installation, fast, friendly and efficient. I would highly recommend this company. I just picked three window installers at random from the internet and West Coast was the easiest to work with.

Great in home consultations all the way through, kept in touch regularly and did the job described. I'd highly recommend!

We highly recommend West Coast Windows - in fact we have referred them twice already and both referrals turned into complete home window replacement jobs and both referrals were extremely happy as well! Our experience (three times now) is one thing, however when you refer a product or service to friends, neighbours or family, you feel responsible too, so when they also have a great experience, that means something. Keep up the great work, West Coast!

We needed to replace a total of 13 windows , and we are very glad that we have hired West Coast Windows to manufacture them! We found the staff very helpful and professional. Before we've ordered, we have visited their showroom 3 times, each time with a new set of questions. They were answered in full each time and we felt that they really cared to give us all of the info we needed to make the decision! The delivery was in 2 batches, and one of them arrived with scratched frames. That probably shouldn't have happened, but... we don't live in a perfect world. The important thing for us was that they did address the issue to our satisfaction. And since our schedule has slipped because of this snag, they even arranged for a special delivery during the weekend, so our installer didn't have to be rescheduled. Pretty good I think! Overall we are very satisfied with the service and we would definitely recommend West Coast Windows!

From the first estimate to the final installation the entire process went smoothly. Nick was our sales consultant and as a former installer, he had all the information we needed to get us started. Nick was knowledgeable, personable, and NOT pushy. He was prompt to answer any questions by phone or email. He has an excellent product to sell and he sold us on it with good information and great customer service! On installation day, Jay and his crew were efficient, respectful, and tidy. When they were finished, it was like they hadn't been here at all. They swept and vacuumed the floors and blew off the roof and outdoor areas. Thanks Jay! All that we had left was our beautiful new windows. We've had lots of positive comments from friends and neighbours but I'm still amazed at how bright they look on the inside with the white trim instead of the old dark aluminum frames. I love the way the sliding windows seal tightly together when they are locked. This is a great feature. No more spiders and mildew inside the window frames! We are absolutely thrilled with our new West Coast Windows!

West Coast Windows replaced all 20+ windows in our 30 year old home. We were extremely happy with the entire process, from the on-site visit to measure the windows for the initial quote to the delivery and installation by a small but very skillful team. It took only two weeks from the order date to installation, much shorter than the four to six week time frame we had expected. The new windows look great and function well. We highly recommend this local company and their product line.

West Coast Windows did a very fine job replacing our leaky old metal framed windows with gorgeous vinyl exterior/solid fir interior windows. In making our huge picture window in the living room even larger, they had to replace the header. With skill and tidiness, they tore out the three old windows, added the header and the new window all in a day. My only complaint is that they used a staple gun rather than a nail gun to install the wood trim. Otherwise, their work was excellent. Bonus, they cleaned up after themselves:D

West Coast Windows supplied a beautiful window. The installers were polite and efficient. On the first visit to install the windows the installers found water damage in the wall under the window and couldn't proceed. They returned the window to the warehouse, stored it and came again once the wall was repaired for no extra charge.

West Coast did all our windows over a two year period. They were up to the challenge of some of our more difficult windows. They did a bang up job and would have them back to do work in a heartbeat.

The windows are great and work very well. They have a very well laid out showroom with excellent sales staff.

We were extremely happy with the quality of the windows and the professionalism of the install team. Very happy to recommend West Coast Windows

I was satisfied with my new windows despite having a little difficulty in opening the dinette window plus removing the bedroom and dinette window screens but this was accomplished with the aide of one of my neighbours.

Working with West Coast Windows has been a fantastic experience. They have recently completed 2 projects with us and we couldn't be happier with the result. One of the projects was quite complicated with multiple large rake windows and a custom exterior paint finish made to mimic wood grain. They turned out fantastic and actually had the client jumping up and down they were so happy. We are looking forward to the next opportunity to work with West Coast Windows and we would not hesitate to recommend them to our clients, other homeowners or contractors alike.

Used Westcoast Windows to replace 12 existing aluminum window with vinyl. Excellent product, excellent work, delivered on time as promised. Very impressed with the staff, and the follow up, Also the best price as well. Highly recommend.

Knowledgeable staff and a superior product. The quality of the windows and sliding doors are far superior to windows I have installed in the past. Ordered 18 windows for my forever house and didn't want to worry about issues down the road. They come with a 25yr warranty on everything including the finish (went with black painted frames). The windows are true and square and precisely finished. The nailing flange is thinner than other windows allowing the window trim and siding to fit more precisely. I installed them myself but when I met with the sales guy (Brock) he told me about their in-house installation team. Companies I have dealt with in the past subcontract out the install and there is always a lack of communication and lack of quality control so this would have been another selling feature for me. I highly recommend West Coast for their products and staff. Brock was very knowledgeable on the products right down to frame dimensions, glass options, code requirements and other design considerations. He had quick and accurate answers to most of my questions and anything he couldn't answer on the spot was quickly addressed in an email. Thanks again.

I highly recommend West Coast Windows. Their price point, sales team, customer service and quality product are why I use them for all of my projects.

Citywide Sundecks has worked with West Coast Windows on a number of different projects over the last couple of years. We use them to supply both windows and doors for our jobs. Whether we deal direct, or put them in touch with our clients, they have always performed with professionalism and quality. They meet our schedule and communication is constant. Good group of people and a local company. I highly recommend. Paul Bulat Citywide Sundecks and Railings

Professional from quote with Brock to installation John and company. Excellent work, care and detail. We are very happy with the quality of the windows. A great change, better appearance and insulation from temperatures outside as well as noise. Easily removable screens are a real plus.

We were building a custom home that required a high level of quality windows and had a short time frame to get them. West Coast build great windows and I wouldn't hesitate to use them again.

The window was installed correctly and on time at the price quoted by West Coast Windows. I have recommended this company to several people who were talking about getting new windows.

We had all our windows and patio door replaced by west coast windows. We did it in 2 instalments and on both occasions they could not have been more helpful. The estimate was fast and at a good price. The installation was quick and efficient and the workmen friendly. They tidied up after themselves and were very careful not to destroy my herb garden in the process which was below one of the bigger windows. The house is warmer and more important quieter. The windows look great and they were able to meet the requirements of my Strata with no problems. I would definitely use them again.

We used West Coast windows twice and have been extremely happy with both their locally made product and the professional installation. Work was done quickly with NO mess or disruption, which was difficult considering it was the first week of December and two days away from our Christmas open house. Our guests didn’t even realize we had the work done. We have recommended them to all our friends. Do yourself a favour, Use WEST COAST WINDOWS!!

They make the best windows bar none. They are very flexible and attentive to your design dreams for windows. We have had windows done in both Vancouver and Victoria by them and are very satisfied. Withe their recent restructuring in Victoria, they are ready.

Very happy with the work and professionalism of the this company. Paul represented the company well. Easy to work with and patient as I had a couple of changes at the last moment. Very accommodating! I have recommended them already and will continue to do so. Gary Gillespie

We hired west coast windows to remove two old windows and our double door they were very professional quality of work was quite decent there was a small issue with the door but they had no problem rectifying it in a timely manner.Overall we are very happy with the products they use and the experience was good I would recommend them in the future and use them again if needed.

June 2018. Highly recommend very customer centered company. Every person I spoke with had an excellent can do attitude from the initial enquiry through to the installation team who were very respectful and left my home in immaculate condition. I intend to purchase more windows from West Coast Windows in the very near future. Thanks also to Nick the surveyor who gave us a great price.

We were very happy with West Coast Windows. They provided a fair and reasonable estimate, installed in the timeline provided and did a great job.

West Coast Windows has a great sales person, Nick, who was an installer so is very knowledgeable. The team came on the designated day, one fellow, a very experienced European chap is a great installer. One of the crew members did some sloppy work on the inside caulking and we had to get a guy back to clean it up and redo it. We had included the wooden trim pieces which we painted beforehand. On the trim the caulking on the nails was a little spotty.

We hired West Coast Windows to replace all of our windows during our recent home renovation. Right from the day they came out to measure to the day they did the removal and install the new windows they were professional, and extremely dedicated to providing extraordinary customer service. We were very pleased with the results. We would highly recommend them. Reg, nextmapping.com

Reasonable prices Quality product Professional installation Clean workmanship Price was as quoted We had all of our windows replaced including a large sliding door and a fibreglass entrance door. They come back and did some minor adjustments a week after install. Wonderful staff

I found all staff and installers to be extremely professional, knowledgeable and friendly. The quality of their work was excellent, they met deadlines and were right on budget. I would not hesitate to recommend this company.

We are very happy with the new windows West Coast Windows installed for us. They gave us a good quote and then delivered and installed the windows in a timely manner. We are very happy with the job and the price

The window is beautiful. What a difference. Streamlined installation at a good price. Need to replace another window and will definitely hire these guys.

Arrived promptly and on time. Installation personnel were pleasant and explained the steps in the installation process. Maintained a clean work environment and were respectful of the surrounding. Installers explained a defect in the product and arranged for a replacement glass panel that was installed 4 weeks later. No problems with installation or product performance afterwards. Would use their product line and installation services again.

Love my new window!! West Coast suggested a replacement window (for my damaged one) that was better suited for the room space, less expensive and much more efficient than the one another company had quoted on. The installers were very personable and capable. I was very impressed at how well they cleaned up after the installation! Will definitely use them again!

We have had West Coast do residential windows and doors on 2 properties for us and they have been fantastic. Biggest plus? DOGS IN THE OFFICE. lol

Good work by helpful showroom staff and experienced installers who did the work on schedule, took the time necessary, and used the tools and materials needed to replace our front windows properly.

We use West Coast windows to replace three of our aging windows, during a major renovation. This company was outstanding, providing professional and timely service. As well, the product is outstanding. We could not be happier!

West Coast Windows provide high quality windows and doors. I am extremely happy with my new windows. The crew that installed them were very efficient, friendly and respectful of my property. I have had West Coast do almost all of the windows in my older home and I will use them again to replace the remaining ones in the future.

We decided to have our windows replaced with West Coast Windows 18 years ago and are very happy with our choice. They stand by their products 100% and have just come out to fix a glass issue free of charge even after the original warranty had expired. I cannot say enough about your firms commitment to quality, warranty and outstanding service.

I had a great experience with West Coast Windows. They offered a more than competitive price and a high quality product. They were responsive when I had questions, and my installation experience was really positive. I'd recommend them and use them again!

West Coast Windows replaced all the windows in our solarium (14) and installed a french door. The estimator was responsive to our needs and requests. He worked with us to get the right product. The installation team was friendly and professional. They offered tips and ideas for finishing the interior as well. After the install, the estimator followed up to make sure everything was OK. I would definitely use them again.

WestCoast supplied & installed the black frame windows for our monster renovation. There quality & service has been outstanding from beginning to finish and aftercare! Excellent window company!

We were very pleased with our experience at West Coast Windows. The quote was fair and accurate, the project was begun and completed in the stated time frame, the installation was professional, and the staff were helpful. Not only that, we noticed an immediate difference in noise reduction and temperature control. We would have no hesitation in recommending this company or their products.

We arranged with West Coast Windows to replace 5 windows in our 4 unit Mount Pleasant Heritage/Craftsman Style condo building. West Coast did an excellent job starting with the initial meeting to review our needs, completing the custom order right through to the installation. Everything was handled very professionally and the windows were completed and installed within the time frame they initially indicated. The installation was completed seamlessly within one day and the installers did an excellent job. We are very pleased with our new windows and highly recommend this firm to anyone looking for new windows.

I would not recommend West Coast to working professionals where you are not home during the day to supervise their work. They relied on us to check their work and inform them of things they had missed. Our job included replacement of 20 windows and 1 patio door in our 2800 sq ft house. They completed the work in two and half days, one of which we received record rainfall (in April 2017). They initially told us they would not replace windows during heavy rain, however they did anyways. We had over 11 deficiencies including not properly sealing the windows, not re-securing the siding, broken drywall, scraps to the window sills and exterior trim, a large dent in the kitchen flooring and sloppy interior caulking. I pre-painted all of the exterior trim which they scraped up during installation and slopped putty all over them. It took me another three full days on a ladder re-sanding and re-painting all of them. Also due to their sloppy interior caulking lines I also now have to repaint all 20 window stills. Before we hired them they told me that I would not need to paint after they were done. Perhaps more concerning was how they handled the deficiencies. After they said they had completed the job and were reluctant to return to finish the job. Many of the windows were left without sealing them properly as many windows had no exterior caulking around them. I voiced my concern that they left without sealing the windows properly during heavy rain and they responded that they didn't have available staff to finish the job and that it was okay if water gets inside the building envelop. They said that their installers would not be available for at least 6 weeks as they were required on a larger job. After a discussion that this was unacceptable they did send an installer to finish the exterior caulking but took them another 2 weeks to remedy most of the other problems. We are still waiting, nearly three months now, for them to replace a deficient window that has a large mark on the inside of the glazing. They applied a small credit for the damage and deficiencies but it didn't come close to the what is cost us in materials (paint) and time off work to remedy all of the issues.

The dining room of our 108-year old Edwardian home has the original stained molding in fir. The large dining room window which included a single pane window with two casement windows on both sides was damaged. Only one casement window opened and the entire unit was beyond repair. We wanted one side, where the window would fit in the interior part of the house, be in fir, and we wanted the other side of the window, which would be exposed to the elements, be in white vinyl. West Coast Windows did a fantastic job; the mill work on this window is fabulous and we were thrilled that the wood used to make this window was old growth. After installation, we stained the interior to match our existing stained molding. We would highly recommend this company for their professionalism and knowledge. The quality of the product was excellent. The price quoted did not differ and the job was done on the date promised. We will be having more work done by this company in the near future and we have already recommended them highly to family and friends.

pleased with the end result of the project. well done. work was done in the time quoted. good cleanup after project was completed.

Fantastic! Right from the first visit in the showroom to the installation of our beautiful new windows,all the staff was a pleasure to work with. I can't wait to do all my patio doors!

West Coast Windows installed 7 new windows and a sliding door at my house. The job was completed quickly and efficiently within the estimated budget. Highly recommended.

This is the best company to deal with. Iam so please to chose West Coast Windows. Sales person was great and helpful and the best. The windows staller guys where the best . Thank you all the member of West Coast Windows you are the best company in all the Canada. Sharifaie.

A project that was well done overall starting with professional advice and options for window replacement and followed by an installation process that was fast, efficient and clean.

Excellent job. Quick, clean, precise. Excellent work's ethic. Very satisfied. Arrived on time. Respectful of the plants, pets and privacy.

We replaced seven windows in our now 40 year old house. The old windows were double pane in aluminium frames, and were decent and in satisfactory working order. We wanted the high UV protection and the higher thermal resistant qualities. WCW's products met our objectives and we are happpy with the products. Installation was considerately scheduled: as it was early January when WCW were ready to install. Given the severe cold and snow snap we experienced, the schedule coordinator kindly delayed installation until the weather was more normal - in late February. The actual installation process went smoothly and professionally. However, the crew must have been in a great hurry the second and final day as the plugs (to cover the holes in the frames to secure each replacement window) were hastily installed. None was missed and many were attached with excess adhesive remaining visible - making a contrast that took away the clean look of each window frame. In the follow up voice call from WCW, we mentioned the missing plugs and that the clean up around a few windows were not up to par (or our expectation, as metal filings, bits of metal trim and saw dust from cuttings the wood siding). About a month later, a WCW person showed up, without prior notice, but very politely, and after we pointed out the missing plugs, he installed them most professionally. Overall, we are very happy with the WCW replacement windows. However, to explain this somewhat lengthy evaluation (which was requested), we felt it necessary to give our finicky details to support our review, When we can better afford it, we plan to ask WCW to replace our upper floor original windows.

Excellent services - prompt correspondence - high quality products Windows that are noticeably higher quality than the majority in the market - loved the look and feel of the casements, latches and handles - very sleek!

New windows for the whole home! Our architect recommended a profile look, and a very expensive company to supply the windows, when we chose WestCoast Windows with nearly the identical window, with IMO, better quality for 30% less cost. I could not be happier. I broke one window about 5 years later, and they were able to look up the dimensions on file and reproduce the replacement without a measurement fee. The windows insulate against sound and heat transfer well, and the trim parts have stayed white (no UV yellowing) and like new since installed 7 years ago. High end look. Easy clean inside and out.

West Coast Windows did a great job, and were a pleasure to work with! Quality Product, and Experienced Installers. I am very happy to have chosen them!

I hired this company on the recommendation of my realtor. I was impressed by the care and quality of work I received. I live on a street with busy traffic and the noise level was cut dramatically by installing new windows. I received very helpful advice with the project and would recommend these professionals to others.

We have an arts and crafts house and are renovating/restoring a 1980s dormer addition. The windows in the rest of our house are "1908" style Douglas Fir, which we have stained on the inside. We needed windows to match the style of our other windows, be durable on a high dormer, and have Douglas Fir on the inside. That's what we got. They are fabulous. Staff was great to deal with.

The installers were excellent! They were very fast and efficient and left everything clean afterwards. Definitely knew what they were doing

I have had West Coast Windows for both my houses. I wont go to anyone else. Their windows are amazing, excellent quality, the installers are bar none the best in the business, the sales team is incredibly efficient and knowledgeable, and I like the fact that when I paid in full, in cash, they gave me a discount! I just bought a house on the Island and the windows, although new, are ugly and cheap. I was thinking of who to get to replace them and then I found out West Coast is on the Island too! Lets face it, you can cut corners and costs on some facets of your home, but windows and doors as vital to a house as the roof- having the best quality is important and that is why I won't go to anyone else but West Coast.

Paul was very informative and professional . Top quality windows and installed in a timely manner. He went above and beyond to keep me happy. Great service and installation. Very reachable and always there to answer your questions or concerns. Would recommend to anyone and will be using his services again soon. Thanks Paul for everything!

I am happy with West Coast Windows service. They were very professional, timely and clean. The work was excellent and attention to detail was second to none. I would recommend this team to my friends and relatives.

Very happy with my new windows. Installation was quick and the new casings and sills on the inside give my home a nice fresh look on the inside as well as the outside.

West Coast Windows were reliable and competent. What more can I say but, for some reason I have to type 20 words. Done.

We were very pleased with the work of this company. We not only had the new windows done but wanted to change the style of the original framing outside which was a bit of a challenge. However the person doing that work was very knowledgable and professional. We will be having some more work done by them within the next year.

They were punctuate and did a great job, moreover when we found a small defect (not well adjusted) they quickly showed up and made the modification.

We have lived in our house 45 years. Our windows were old and drafty and needed replacement. Nicholas Barnes from West Coast came to our home, spent time to explain the options and provided us with a prompt detailed estimate. Great set up for the job and an efficient 2 day installation. The new windows have made our house much more comfortable. Warmer in winter, cooler in summer , less ambient noise. Great follow up on some added locks and cosmetics. We feel confident in our investment and comfortable that West Coast Windows stands behind their products. We would recommend West Coast Windows to anyone looking for high quality and excellent service.

I found the employees of West Coast Windows to be courteous, helpful, and were trained to bridge the product information to its fiinal application. Drawings of product and estimates were very accurate. Delivery of product on time.I would not hesitate to purchase the product for future projects and refer West Coast Windows to potential customer.

Company replaced my sliding patio door. Staff was on time and was careful not to cause any damage to my home. I am very pleased with the high quality of the door. Two years ago West Coast replaced the windows in my condo and did an excellent job.

I used West Coast Windows to purchase and install myself a new window for a house remodel. West Coast Windows offered an affordable window, custom designed for the space. And their response time to questions or in need of service was generally fairly quick. I needed changes made as the project shifted and it was easy to get a new quote. I am happy with the window itself and service, although one thing they could have done better is wrap the window in shrink wrap or a light cardboard box for transporting home. The quality of the window is good, but not great, a vinyl window that feels very plastic-y. In hindsight it would have been nice to know more about the product I was buying--I had no idea of the quality up front. Or a sample of the window material. But it was very affordable and WCW were easy to work with.

We have had 3 different jobs done by West Coast Windows and every one was completed to perfection. The units themselves are beautifully constructed and the installation crews were polite and efficient. I heartily recommend them.

West Coast was used by a couple of neighbours and they gave great reviews. Our experience was the same: quality product and friendly staff who know what they are doing. Emails were answered promptly, and all questions answered to our satisfaction. The install work was very professional. We have an older house and wanted to keep the look of our windows. West Coat had the product to do that and could do custom colouring. We recommended West Coast to our daughter and her experience was the same.

We replaced two windows as part of a minor renovation of our home. West Coast's product looks great and has a sense of high quality. The windows were delivered on schedule and at the quoted price. We would use them again.

We were very satisfied with West Coast Windows. They were very professional right from coming out to give us a quotation to an excellent and hassle free install.

We are very happy with Westt Coast Windows. Their prices are reasonable, all crew members are very professional, all nice people. They came in time and finished the job in time . We strongly recommend their services to other.

I have worked with West Coast Windows on several projects! They go above and beyond when it comes to customer service and quality. I even used them for my personal home!

We had replaced our old cottage style house windows in 2016. West Coast Window did a great job for us. The house looks like to be refreshed. Our gas bill in winter reduced from over $200/month to $120. Very happy with West Coast. Special thanks to their representative Brock, installation team Mike, Jay, Dustin, Gibson and Tracy.

We have just had a sliding patio door installed & are very pleased with the product & professional installation service from West Coast windows. Jay & Hooman arrived on time, 8 am with a large truck fully equipped to satisfy any job and worked tirelessly during a very chilly day to ensure customer satisfaction. I would not hesitate to recommend West Coast windows to anyone.

We looked at 6 different window companies, and found that West Coast Windows had the nicest, clean lines to go with our mid-century home. They were also competitively priced. We purchased 17 large windows. Some of our requirements were a bit complicated but the experienced folks at West Coast Windows were able to find solutions for all our needs. The customer service was excellent and the installation went well. They were also able to provide all the building code specs needed for the building inspector.

This is the third time we have used this company to install sliding glass doors. We have been pleased with the quality of their windows and the capable and professional installers that they use. Also, when we had a crisis--had to take the first slider out to get a over-sized fridge into our kitchen, they responded right away. Sent the same installers over--who took the slider out, waited until the fridge guys got the fridge in, and then reinstalled the slider. In the most recent install, they were able to keep the inside frame around our slider so it fit with the décor in the room. And they matched the lock to the previous slider so that we don't need separate keys.

Our home is 28 years old and the aluminium windows installed when we had it built are failing. Condensation is forming between the sealed glass plus the plastic trim on the outside is curling up and falling off. Time for new windows! after considerable research, we selected West Coast Windows as our supplier. We liked the fact that the windows are made with Canadian PVC vinyl and use North American made hardware. The glass is lowE366.We were given a delivery date and they were on time. We have cedar siding, and were concerned how the installation would look With the addition of their vinyl "Brickmold" trim we were able to have the windows installed, tape sealed to the existing vapour barrier, and additional silicone beading applied to ensure a perfect seal. The result is our "replacement" windows look like they were "original construction" Also very important to us from a responsibility point of view, was that the installers are full time W.C.W. employees, not a "contracted" crew. Our installers were conscientious, obliging, polite, fussy, on time and proud of their work. In short, an excellent company with good people and a superior product. Peter Crichton.

This is the second time we've used West Coast Windows to replace windows in our 30 year old house. 3 large front windows the first time and 3 bathroom windows second time. We love all the new windows and can't wait to do more (budget permitting). From ordering to installation everyone I dealt with was very knowledgeable and professional. We only had one tiny alignment issue on a casement window but that was fixed within days of me making a call. I highly recommend Brock and West Coast Windows for your window needs.

West Coast Windows replaced 8 old second story windows for me, many which were originals from 1953, including a large picture window that went from 4 parts to 2 and others that had sliders. The whole team of staff were really helpful, responsive and all worked so professionally that I was surprised by the quality of their teamwork as well as the superb work that they finished in less than 6 hours. The results made a really big improvement to the look and feel of our windows. I had had many double layers of windows, which had been single panes, and the new windows get no condensation, look cleaner overall, and in many cases eliminated unsightly extra vertical lines. There is less noise from outside too. The hardware for the new windows also look and work better. The installers did a few nice little extras that allowed me to repaint the inside window frames and sills, and helped replace some finish details that I had made for the previous pieces. I got lucky in that the original estimate to install got moved up from 6-8 weeks to just about 2 weeks when a day suddenly became available. That meant everything could be finished well before Christmas and before the bad weather struck. There were a few financial incentives that came as I took advantage of an offer that came with their ad that I found in my mail. I went out to their Delta Showroom to see what kind of product they were making and everyone worked so well and without pressure to help me through with alternatives and estimates. Every step of the way I had helpful and quick responses from everyone I met. I do most of my Reno work myself but this is one job I'm really glad I could find professionals to do it for me. Windows are always going to be expensive, so I expected to have to pay a lot, but seeing the results, I'm really glad I had them do it for me. My family love the results. These people do a really nice job. David Lloyd, Burnaby

Great company and crew and windows manufactured locally. From quoting and measuring, to installing and clean-up, the teams are conscientious and courteous. Love the work and my new windows!

We have had West Coast Windows renovate the existing single-glazed wood-framed windows on approximately three separate occasions. Each time they were thorough, a delight to work with and the work was carried out quickly and efficiently. They replaced our huge living room and dining room windows on one occasion, installed openable bathroom windows and a European door to an external deck most recently, and they replaced a large bedroom window on another separate occasion. After each new window had been installed we noticed improvements in our house's heat insulation plus it was quieter. We have successfully recommended and continue to recommend West Coast Windows because we have compared their prices with rival companies and found them to be a lot less expensive with superb quality. As a retired architect who successfully recommended West Coast to another architect friend (he is also a multi-award-winner), I can't praise this company enough. Jim Leggott

An awesome job was done, very thorough in explaining the options that where available for the windows. This meant the character of home was kept intact, as it is a 1939 home. Professional in all aspects of doing business.

West Coast Windows replaced and upgraded our basement windows after my son's soccer ball "incident". Excellent service - very pleased with the result! Well executed and tidy!

I work in the design field and was introduced to Westcoast Windows through a contractor for a bathroom renovation. I was impressed with their product options and service so when it came time to replace the windows on the main floor of my own home, we went with them. Our sales rep, Brock was great at presenting all the options available and was very patient in working through a number of customized design scenarios that we thought were important for maintaining the character of our 1949-era bungalow, especially on the front of the house. This was a retro-fit, so the accuracy of the measurements was critical. The installation crew was fantastic and the windows fit like a dream. We couldn't be happier with the result.

West Coast Windows did a retrofit on our 30 unit townhouse complex and they did an amazing job. After laborious research and some unfortunate demos done by other companies, we hired Brock who delivered what he promised in a professional and timely manner and at a fair price. He did a demo window to show us his work first, which we were completely satisfied with. His crew was a delight to work with; they left everything clean and orderly and they were even so kind to patch up a few little spots in our home after I asked if they could do that for me. We did this just before the winter and realized how pleasant and warm our home became. The upstairs room, facing west, was always very hot in summer until we got this new window. The temperature now is just normal; such a transformation! The windows and patio windows are absolutely gorgeous. Excellence and precision was demonstrated in your work Brock, we are extremely grateful and will recommend West Coast windows to anyone in need of quality windows. Mirjana D. from Burnaby

The company provided courteous, prompt and informed service. Great product at a reasonable price. We are very happy with our windows.

West Coast Windows replaced all 26 windows in my residence and installed 2 sets of patio doors. All representatives from West Coast conducted themselves in a very professional manner from the initial visit to my home through to the completion of the work. The quotation provided was detailed and accurate and the work was completed on time and within the specifications of the quotation. Representatives were attentive to my needs and provided product suggestions and recommendations for installation method that allowed me to make better choices and a better result. Good communication was maintained from start to finish. Skilled trades people completed the installation safely and to a high standard of quality. They were particularly respectful of my home and ensured there was no damage to the interior of the house during installation. The windows perform very well and I am completely satisfied with the products and work. I would not hesitate to recommend West Coast Windows.

From the initial estimate to the installation of the last window, we couldn't have asked for a more professional team.The job was done on time and on budget, there were no surprises. We were provided with outstanding service; every member of the West Coast Windows team were courteous and knowledge. Within 2 days our home had all new windows and the product is premium. The service continued the following week when an installer returned to our home to review the windows and install an additional lock on the patio door. I would highly reccommend West Coast Windows.

West Coast Windows was a wonderful experience. Brock came to our house to educate us on new windows and the possible styles for the windows and doors. He was not aggressive at all but very helpful. We visited the showroom in Richmond and got a visual on what the windows and doors would look like. He presented an estimate that was better than the others and we accepted the quote. A person came out to measure the windows and a date was set. The crew arrived on the agreed date and they were friendly and very professional. 2 days later we had all new windows and doors and they looked wonderful. We decided to do some custom work on the window side panels to the front door and Brock arranged to have a company design and create these custom windows and then West Coast installed them. Brock was so excited that the came over after to take pictures. This was a first class experience from beginning to end. We couldn't be happier and recommend West Coast Windows without reservation.

We had all our windows and exterior doors done by Westcoast windows, they were great to deal with from beginning to end. The window quality and workmanship is superb, I love my euro "French" doors. I love that the product is made locally as well, that was a big selling point. Overall, price, quality and service was top notch.

Installers and product exceeded our expectations. Highly recommend. Installers were very respectful and treated my home as if it was their own. Best experience with any service and product to date during a 5 year long renovation of a 100 year plus old home.

West Coast Windows installed renovation windows into my parents home and did a excellent job. They used synthetic trim on the exterior and as seamless finish on the interior not disturbing the original trim.