The Shade Store

The best customer service I could ever wish for. I have purchased motorized roller shades for my entire house from them. They have done an amazing job! From the first day of interaction with them the salesperson/account manager/installers - all were super professional. They did send a small mistake by sending the wrong sizes of the shade for one of the windows, but they have taken care of that in the best professional way. I highly recommend them to anyone who wants to get quality products with the best service along the way.

Everything The Shade Store sells is great looking. It is impossible to buy something bad. The customer service is excellent as they think through every detail. It is really worth it to buy quality.

Jennifer was a pleasure to work with from start to glorious finish with my living room shades !Her product knowledge was fantastic , and she always got back with me immediately .

I’ve been working with The Shade Store for the past 5 years and cannot say enough about the quality of their product, their stellar sales team, and the outstanding level of customer service and support that backs up every installation. As an interior designer, it’s imperative that I work with suppliers that offer a range of solutions at a level of quality that fulfills all of my clients’ needs. I consider my Shade Store team an extension of my staff and I use them for all of my window needs. The product is great, they add new materials and options all the time, they stand behind every installation, and they have a wealth of knowledge about how to dress a window. I’ve come to rely on them to help me throughout the design process. I cannot say enough about the whole Shade Store experience – it is always first rate!

Couldn’t be happier with the shades I purchased at the Dumbo Shade Store. Lane is super friendly and helpful - no hard sell at all - just great suggestions. Installation was really smooth - very COVID compliant. Very happy indeed!

I worked with Cornelia Callaghan for my small Shade Store project and she was very helpful from start to finish, ensuring that things were tended to on time and on budget. She was very patient and changed our installation schedule probably five times, and once aligned, everything went smoothly. Nothing but good things to say. Thanks Cornelia! -Alex

The Shade Store was such a wonderful experience. My Sales Rep Lis Cook was extremely helpful, it felt as if I was shopping with a very close friend. She really guided me in making the right choices for my kitchen, my family and I are so very happy with the results and wish we did it years ago!!! Also, everyone I have dealt with like Winston, his wife and the gentleman who did the installation were all very professional, kind and Covid safe. Five Stars to the Shade Store for hiring an incredible team!!!

Chip and his team in Larchmont Village were absolutely wonderful! They went above and beyond to make sure we had the help we needed to reprogram our motorized shades. Personalized, friendly, expert assistance. Shades look and work great. Highly recommend!

The Shade Store is the best window dresser in San Diego. From the beginning Tanya Racz guided me to make the wisest choice for our home. Ii am thrilled with the results. Thank you to the technicians who measured and installed the blinds and curtains. They enhanced my home. I highly recommend them.

I was so happy with The Shade Store. The products and professionalism are top-notch. I worked with Kristin Summer and she was amazing. She was 100% responsive and on top of my project. She explained everything to me really well and was patient with my many questions. Incredible professionalism and attention to detail. I've already recommended that friends go to The Shade Store and reach out to Kristin specifically.

Incredible customer service. I had 3 different shades installed and it took no more than 30 minutes and it looks amazing!

Debbie Darling was very helping with the entire process. They come out abs measure, we had zero issues with anything. The fabrics seem very Hugh quality, the end project looks wonderful. The drapes made such a difference in looks- it really made our bedroom look “warm” and classy. We installed roller shades, both manual and auto, solar, light filtering and blackout. We are very pleased with everything.