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About Us
10x Best of Houzz winner
Family owned
The Shade Store is a family-run, custom window treatments company with a rich heritage in luxury textiles and interior design. We're changing the way people shop for treatments by granting unprecedented access to our workrooms - the finest in the USA.
Custom Shades, Blinds and drapery. Handcrafted in the USA since 1946. Shop online 24/7 at theshadestore.com. You can also call us at 800.754.1455 or email design@theshadestore.com. #LoveYourWindows
Services Provided
Blind Installation, Blinds & Shades Sales, Custom Blinds & Shades, Custom Drapery, Motorized Blinds
Areas Served
Nationwide
Awards
Best of Houzz Customer Service Awards, 2012-2019
Category
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Business Details
Business Name
The Shade Store
Phone Number
(800) 754-1455
Website
Address
Port Chester, NY 10573
Followers
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Credentials
10 Houzz Awards
4 Houzz Badges
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927 Reviews for The Shade Store
Newest first
Average rating: 4.9 out of 5 stars4.9|927 reviews
Work Quality4.8
Communication4.8
Value4.8
Elizabeth Gray Homes
Average rating: 5 out of 5 stars
Jason @ The Shade Store is the absolute best. Not to mention their main installer in my area, Tim. I try to only use TSS whenever possible!!!
March 21, 2025
Laura Kane
Average rating: 5 out of 5 stars
I worked with Gwen at the Shade Store and she was fabulous! Before we started, we talked about the look I wanted to achieve and she sent me home with several swatches. Once I made my decision, she was there every step of the way to make sure that the installation happened correctly and I achieved the results I desired.
I would highly recommend Gwen and the Shade store.
November 4, 2024
pattyandfrank
Average rating: 5 out of 5 stars
have to tell you, what first had me walk through the door at The Shade Store in Woodbury, were the company reviews of the quality and options of their products. What kept me in the store, was the exceptional level of personal customer care I received by the design consultants, Elisse Hanley and Dee Alejandro. I was helping a friend select shades for his home, and I was new to the process. I had countless questions and sent numerous emails, and never once did they lose patience with me. Elisse helped and guided me to my final selections. Honestly, it felt as though I was working with a friend- one that was professional and had complete knowledge and understanding of the product. It was an amazing experience from the moment I walked through the door, to the completed installation.
Please look no further, this is The Shade Store for you!
October 13, 2024
Beyond great experience, from top to bottom. From the offer of free window measurements to the high quality materials and excellent staff I can't say enough good things. Michelle, especially was invaluable in the decision process. Her knowledge of available options across all budget ranges, her sense of style, her intelligence and patience all made for a can't lose situation. HIGHLY recommend!
October 12, 2024
Nancy Polk
Average rating: 5 out of 5 stars
Hi Erica R. at the Roslyn Shade Store location was amazing! She helped guide me thru style selection and options for new shades and drapes throughout my new home. I would recommend them to anyone! Installers were so professional and helpful!
October 3, 2024
Lisa Kelley
Average rating: 5 out of 5 stars
Robert and his team are primo! I've worked with him and his staff in the renovation of my home. My many window treatments are even better than I anticipated. I would highly recommend reaching out to Robert at the Aspen Grove location. You'll enjoy your experience as well as your shades. Promise!
October 2, 2024
Ken Hermer
Average rating: 5 out of 5 stars
Once again, I am delighted to report that I have received another round of Five-Star service from The Shade Store. This consistent level of service is truly commendable.
Your installation team member Mike arrived on time, was friendly and helpful, and completed the installation in record time, with great precision and care. He even offered to remove the now-defunct iron rod and old curtains with his electric screwdriver. Now, that is what I call "going above and beyond"!
I've outfitted all my windows with The Shade Store's top-notch products and services. The accurate measurement and quoting process was a delight. The quality of your products and the professionalism of your installation team have all been exceptional. I'm genuinely grateful for your help and that of your team. Thank you so much!
September 19, 2024
Holly Curtis
Average rating: 1 out of 5 stars
Worst experience ever with the Winnetka store our sales rep was Izzy. She was totally uninformed. The whole process was a hot mess. Never told me how delivery was going to go when they arrived at our home they miss measured two windows. We’ve already been waiting over a month every step along the way was awful and we don’t even like our shades.
August 13, 2024
Katie Sykes
Average rating: 5 out of 5 stars
Working with Bert and getting to do a live walk through at the center city Philly shade store location was extremely beneficial! I was able to save big on the summer sale while the entire measurements/installation process was clearly communicated and executed with ZERO issues. Highly recommend this expert service.
July 29, 2024
HU-174463085
Average rating: 5 out of 5 stars
A high compliment to The Shade Store at Paces Ferry/Vinings Jubilee! From initial consultation with Regina Nelson to installation by John Kayes. If I could rate 10, I would. Excellent customer service and professionalism.






May 30, 2024Last modified:June 3, 2024
HU-160487400
Average rating: 5 out of 5 stars
My experience with the Shade Store was nothing short of excellent.
The design team was so professional and developed a host of potential, all that looked great.
The hard choice was to pick one, which I did drawing upon their patience.
The installation team was very skilled and meticulous. Unfortunately, the design option I selected did not work out seamlessly. The Shade Store remade a portion of the order cheerfully, reinstalled it. Job well done!
Six months later, one shade roller was making noise. Service responded as fast with the same grace as when the company was trying to win me over as a customer. When a company you deal with runs faster to take care of a problem than getting your business, is a company you want. The Shade Store is that company.
Thank you,
Kevin Crosthwaite
May 29, 2024
HU-254414826
Average rating: 5 out of 5 stars
Jason in the Hollywood Florida store was so helpful. His recommendations were excellent and he followed up throughout the installation
We love our shades
May 22, 2024
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Frequently Asked Questions
How is The Shade Store rated?
The Shade Store is currently rated 4.9 overall out of 5
What services does The Shade Store provide?
The Shade Store provides the following services: Blind Installation, Blinds & Shades Sales, Custom Blinds & Shades, Custom Drapery, Motorized Blinds
Where does The Shade Store provide services?
The Shade Store provides services in the following areas: Nationwide
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