The Shade Store

Jason @ The Shade Store is the absolute best. Not to mention their main installer in my area, Tim. I try to only use TSS whenever possible!!!

I worked with Gwen at the Shade Store and she was fabulous! Before we started, we talked about the look I wanted to achieve and she sent me home with several swatches. Once I made my decision, she was there every step of the way to make sure that the installation happened correctly and I achieved the results I desired. I would highly recommend Gwen and the Shade store.

have to tell you, what first had me walk through the door at The Shade Store in Woodbury, were the company reviews of the quality and options of their products. What kept me in the store, was the exceptional level of personal customer care I received by the design consultants, Elisse Hanley and Dee Alejandro. I was helping a friend select shades for his home, and I was new to the process. I had countless questions and sent numerous emails, and never once did they lose patience with me. Elisse helped and guided me to my final selections. Honestly, it felt as though I was working with a friend- one that was professional and had complete knowledge and understanding of the product. It was an amazing experience from the moment I walked through the door, to the completed installation. Please look no further, this is The Shade Store for you!

Beyond great experience, from top to bottom. From the offer of free window measurements to the high quality materials and excellent staff I can't say enough good things. Michelle, especially was invaluable in the decision process. Her knowledge of available options across all budget ranges, her sense of style, her intelligence and patience all made for a can't lose situation. HIGHLY recommend!

Hi Erica R. at the Roslyn Shade Store location was amazing! She helped guide me thru style selection and options for new shades and drapes throughout my new home. I would recommend them to anyone! Installers were so professional and helpful!

Robert and his team are primo! I've worked with him and his staff in the renovation of my home. My many window treatments are even better than I anticipated. I would highly recommend reaching out to Robert at the Aspen Grove location. You'll enjoy your experience as well as your shades. Promise!

Once again, I am delighted to report that I have received another round of Five-Star service from The Shade Store. This consistent level of service is truly commendable. Your installation team member Mike arrived on time, was friendly and helpful, and completed the installation in record time, with great precision and care. He even offered to remove the now-defunct iron rod and old curtains with his electric screwdriver. Now, that is what I call "going above and beyond"! I've outfitted all my windows with The Shade Store's top-notch products and services. The accurate measurement and quoting process was a delight. The quality of your products and the professionalism of your installation team have all been exceptional. I'm genuinely grateful for your help and that of your team. Thank you so much!

Worst experience ever with the Winnetka store our sales rep was Izzy. She was totally uninformed. The whole process was a hot mess. Never told me how delivery was going to go when they arrived at our home they miss measured two windows. We’ve already been waiting over a month every step along the way was awful and we don’t even like our shades.

Working with Bert and getting to do a live walk through at the center city Philly shade store location was extremely beneficial! I was able to save big on the summer sale while the entire measurements/installation process was clearly communicated and executed with ZERO issues. Highly recommend this expert service.

A high compliment to The Shade Store at Paces Ferry/Vinings Jubilee! From initial consultation with Regina Nelson to installation by John Kayes. If I could rate 10, I would. Excellent customer service and professionalism.

My experience with the Shade Store was nothing short of excellent. The design team was so professional and developed a host of potential, all that looked great. The hard choice was to pick one, which I did drawing upon their patience. The installation team was very skilled and meticulous. Unfortunately, the design option I selected did not work out seamlessly. The Shade Store remade a portion of the order cheerfully, reinstalled it. Job well done! Six months later, one shade roller was making noise. Service responded as fast with the same grace as when the company was trying to win me over as a customer. When a company you deal with runs faster to take care of a problem than getting your business, is a company you want. The Shade Store is that company. Thank you, Kevin Crosthwaite

Jason in the Hollywood Florida store was so helpful. His recommendations were excellent and he followed up throughout the installation We love our shades