10 Houzz Awards
4 Houzz Badges
Contact Info:
Wine Racks America
180 N 700 W
North Salt Lake, UT 84054
180 N 700 W
North Salt Lake, UT 84054
Typical Job Costs:
$500 - $50000
$500 - $5,000 Wine Cellar Products $3,000 - $5,000 Design Projects
$500 - $5,000 Wine Cellar Products $3,000 - $5,000 Design Projects
Category:
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Wine Racks America, Inc. is a full-service manufacturer of high quality redwood and pine wine racks and cellar systems. Our mission is to provide luxurious yet affordable wine storage solutions to all types of wine collectors, enthusiasts and retailers. Our business goals include continually developing excellence as a top tier manufacturer in the wine storage industry, providing exceptional customer service in order to attract exceptional customers, and to innovate the industry standards of wine storage product design.
We employ a wide range of woodworking professionals, each dedicated to providing a high quality, hassle free product that customers will recommend to their friends. We genuinely love what we do, and across the factory, sales team and 3D design team there is a pride in ownership and willingness to bend over backwards to accommodate the customer's needs. We specialize in all aspects of the wine storage industry, including large and small wine cellars for the home and business, metal racks, wine cellar doors, cooling units, cellar accessories and more.
We respect the opportunity to deliver a great product to our customers at a fair price. Our wealth of repeat customers are proof that we offer superior products and service for competitive prices. We encourage you to let our customers' feedback prove that we are the last place you need to look for wine storage solutions.
Services Provided
Wine Cellar Design, 3D CAD Wine Cellar Design, Wine Racks
Areas Served
Salt Lake City, National
Awards
VintageView Certified Systems Designer Best of Houzz Design 2015, 2016, 2017 VintageView Million Dollar Club Google Trusted Store
40 Projects for Wine Racks America

Norris Wine Cellar
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Thetheway Wine Cellar
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Sculpture Cellar
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McCollister Cellar
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Vadala Cellar
3 photos

Gray Wine Cellar
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Sigovich Wine Cellar
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Burns Cellar
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Weiss Cellar
1 photo

Slatzman Cellar
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VintageView Man Cave Cellar
3 photos

Liberatore Cellar
3 photos
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118 Reviews for Wine Racks America

Sentinel Construction
Relationship
Colleague
Great design professionals, who are very responsive and knowledgeable easy to work with. My next project is already incorporating their products.
February 26, 2021

Dan Schoenbaum
Relationship
Client
I built an entire wine room in our home and it has become the centerpiece of our house. I worked with Jeremy Whitesides and got a lot of great support from Jacquie, their office manager.
They helped me with designs and drawings to suit my space. They were able to calculate the size of the cooling unit required (needed extra due to a large window). This is a ducted unit and it is was installed by my HVAC company with ease. They also recommended the right racking and cabinets. These were installed by our handyman in 2 hours. The best part - by far - was the wine room floor from reclaimed barrels. Every single person in the house notices it and I would highly recommend it.
I had never heard of them before my experience, but am glad I discovered them. This is a company with great staff, integrity, and fantastic support. Jeremy and Jacquie were rockstars and made the entire process so easy. A+++
October 25, 2020

susanstednan
Relationship
Client
My experience started out great but ended up a complete fail. Jeremy was helpful & tried to design a custom wine rack for my new cellar....but turns out they don’t actually make custom racks. He sent me two “tasting table” racks, cut them down (apparently that makes them “custom”) & removed the table tops...and sent several pieces of molding in various sizes to cover up the “seams” ....none of which fit my opening. On top of that, they painted it the wrong color. I ordered walnut, & paid extra for the satin finish but they sent black. When I called to return it, they wouldn’t accept it. They came up with what they thought was a great fix....& sent more molding pieces, another rack piece (?) & half a can of black paint. Still all wrong. I’m now stuck with a Frankenstein rack that I paid over $1,300.00 for & is completely useless. My contractor was going to install it... but took one look at the mess it is and was able to make a custom rack that fits perfectly for a cost of $40 in materials. Wine Racks America does NOT make custom wine racks & they don’t stand behind their poorly designed, poorly made, overpriced products...even when they make the mistakes. You’ll do better getting a kit from IKEA.
Pictures attached are what they sent...last picture is completed wine rack my contractor built. Obviously not a complex design but not one Wine Racks America was able to do.






September 12, 2020Last modified:September 14, 2020

Noam Shemel
Relationship
Client
This review is strictly for the experience I had with Wine Rack America (WRA) for purchasing a wine cooling unit which there are few reviews about. Nearly all reviews for Wine Rack America are for their Wine Rack systems.
I recently purchased a WhisperKOOL Mini Ceiling Mount Cooling Unit from Wine Rack America. I spoke to them in detail prior to purchasing to make sure it was the right size unit, specs are correct for my house, etc. They seemed to understand what unit size was required but they also made it sound like a very simple unit that would require a standard installation with a HVAC sub contractor. That was not the case, they apparently require a very specific type of installation that only a few installers in metro areas are trained for.
The unit was installed by my HVAC sub Contractor who just installed five split system units in my new home. Unfortunately, the wine cooler never worked properly due to many defective parts in the machine. When contacting WRA, I had a very bad experience with their customer service as they tried to blame the installation instead of a defective product. The same thing happened with WhisperKOOL customer service. They both balmed the installer for bad work and refused to believe that their unit had defective parts. I was forced to hire one WhisperKOOL's only three metro area installers to attempt to fix it. The cost was upwards for $4,500 to repair a $3,500 machine. Still, when requesting WRA or WhisperKOOL to speak with the technician that they recommended and I hired, so he can explain that there were defective parts, they did not want to do so. WhisperKOOL's warranty only covers $250 which is not even enough t to get a technician to the house so I had to bear these costs myself on top of paying for the original installation of the unit.
Two things to come out with:
1. WRA should not be selling split system cooling units to consumers. A company called Wine Racks America, should be sticking to selling Wine Racks. They are not equipped to sell cooling units on both the sales side and the customer service end. The same way as online retailers aren't directly selling you a Trane or Carrier Split System for a home. These are purchased through HVAC contractors only and installed by them.
2. I would not buy this particular WhisperKOOL Mini Ceiling Mounting Unit. It is a very expensive unit and very fragile unit and I believe their other units are similar in quality. For half the total price, you can get a traditional split system unit that will run more quietly and carry a better warranty. Finding a company to handle maintenance is also much easier to find.
I hope this review helps and wish I would have read something similar prior to purchasing that unit.
August 9, 2018

James Hallenbeck
Relationship
Purchased their product. Assembled and installed myself.
I purchased wine racks 2 different times. They were easy to order, assemble, and install. The product was well made and included all necessary Parts and instructions. Very satisfied.
September 10, 2017

Diane White
Relationship
Client
We have used Wine Racks America for two separate home installations. They are top quality, very easy to install and have responsive customer support for any questions you have. Plus, we really like that this is a US made product and company.
August 24, 2017

Erinn Alt
Relationship
Client
Working with Wine Racks America was a great experience. Stormi was extremely helpful and worked with me through my design needs. They provided renderings and plans and shipped samples out very quickly. The end result is a great quality high end wine rack that looks awesome! I would highly recommend Wine Racks America.
August 22, 2017

Russell Pomona
Relationship
Client
Quality product Made in America. Perfect fit. Easy assembly. Racks will outlive me. Exactly as represented on their easy to use and easy to order website!
August 12, 2017

Ethan Sibley
Relationship
Colleague
My wall rack has brought so much joy and happiness to my wife, this is a gift that keeps on giving. She even trying and enjoy new and different taste colors and blends. Thanks WRA..... Happy Customer
July 8, 2017

Sally Ramos
Relationship
Client
The wine racks look amazing in my home. I went with two tall and two short and staggered them on my wall to make a more dramatic effect.
July 6, 2017

ralph_blust97
Relationship
Client
I am a home owner who purchased all items for my 350 bottle wine room through WRA. I am not an easy client nor was this an easy project. Everyone at WRA was outstanding and truly a pleasure to work with. They helped me with every step of the project and when issues arose were engaged, communicative and an advocate for me. The door shipped was wrong for example and they immediately helped in reordering, arranging pick up of the wrong door, and then worked hard to help find the new door when the shipper "lost" it for a week. There were 100 ways this project could have gone wrong but WRA worked hard to make sure I had the best experience possible. I highly recommend them and trust you will have just as great of an experience as I had. Their products are very good quality and made with great material. !
July 6, 2017

Roger Bennett
Relationship
Client
I bought these racks off of their website with no problems and installed them myself. The information made selecting the size and extra parts very easy. I ordered both wall mount and free standing racks. Great product!

July 5, 2017
Commented: When will this be back in stock?Good Morning,
It looks like the Le Rustique is back in stock. Please let me know if you have any other questions.
Warmest Regards,
Rose
July 13, 2020
Commented: can this be ductedHi there. No these units cannot be ducted. They are the most basic entry level wine cooling units on the market, which is why they are the most affordably priced cooling units on the market. Feel f...
June 14, 2020
Commented: how hard is the wine rack to assemble?This is one of the more simple racks to assemble. The shelves are pre assembled, all you need to do is screw them into the vertical legs.
June 2, 2020
Commented: How tall is the wine rack?If you click on the "Product Specifications" tab right below the product image, the dimensions are listed. Here they are again for easy access:
W 9.06" / D 10.5" / H 77.13"
June 1, 2020
Commented: does it hold larger bottles like pinots?Yes it will. These are the same W Series racks on the wall. Pinot bottles are snug but certainly fit. There might be a random really large standard 750ml that wouldn’t fit but rare.
May 1, 2020
Commented: can you insert this in a wall?It can be freestanding, or built into a wall.
January 25, 2020
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1 - 9 Column CUSTOM Cellar Rack
1 - 8 Column CUSTOM Cellar Rack
6 - Crown Molding by the Foot
6 - Base Molding by the Foot
1 - Black Stain w/Satin Finish
We charged you a total of $921.17, including shipping, not "over $1,300".
Order #169143
Subtotal : $ 1,023.52
Discount :-$ 102.35
New Total: $ 921.17
Sales Tax: $ 0.00
Shipping : $ 0.00
Total : $ 921.17
We fabricated several new and completely custom parts after you complained and demanded something different from what you ordered, which were made promptly and shipped for free. We did that because we regularly bend over backwards to fill special customer requests. We apply that level of service to all our customers, which is one reason we have thousands of 5-star reviews and have maintained an A+ rating with the BBB for over 15 years. We appreciate your business, thanks for the feedback.