I'm having the problem also. Think they are telling us up at top of page about gremilns?? (screwed up search engine) Bro. is on computers for job & he had to spend about $1000 to get the right firewalls & stuff hackers couldn't mess up. He had 6 yrs of computer training in 3 colleges & builds his own computers oso if he could prevent most problems GW should be able to also. Most of us can't afford that kind of money! But since they make their living off of this site should take care of it. They have had problems for several months now but has been a problem for me for about a month, I thought it was because my Norton had almost expired, I don't use creditcards so got it at store & they did free computer checkup when I installed it. Michele,(in the US) was on with me for 3 hrs. & told me it wasn't viruses, worms or any of that. My computer is very slow even with dsl. I read the paper, polish the hutch doors while waiting for anything to happen,may get clean house if this keeps up!! DD said she will see if she can fiqure out what is going on. Sounds like it isn't just me. Hope things improve soon! I usually give up after an hr. of this ! Jan