Software
Houzz Logo Print
janis_g

I Give Up, maybe

16 years ago

Saturday morning a couple of my friends

and I decided to kill some time before my birthday celebration.

We went to the mall and once again I braved up by going into

THAT STORE. I swear I'm jinxed with that place.

I got a long sleeved green tee shirt and a green and white

striped shirt. I stood in line behind FIVE other

customers for the privilege of hanging those two items

in my closet.

It finally came my turn and I gave the sales woman the items

and scanned THE card. It was approved quickly and she asked

for my drivers license. I dug around in my purse and

gave her the license.

"Excuse me, is this your card?"

I said "it has my husband's

name on it but it is a JOINT account."

"Do you have a card with your name on it?"

I opened my purse for her to see and said, "yes I do have

a card with my name on it but as you can see I would have

to take up a lot of your time searching for it."

She then gave me one of those looks! You know the look,

like she caught you with your hand in the cookie jar.

I indulged her for a minute while I moved a bunch of STUFF

around in my purse searching for my card, while she drummed

her fingers on the counter.

"I'll have to call the office to see if I can get approval".

Making a BIG production of pushing buttons and then eying me

suspiciously, she proceeded to tell everyone that she had a customer trying to use her husband's card.

By that time my two FRIENDS had made their escape to the

other side of the store. (to think I used to look up to them for their bravery).

In an earlier time I would have called the manager and had an apology from her in a NY minute. However, I have

mellowed somewhat over the course of my aging so I held my

temper and waited patiently to see what the powers that be would do.

"You can use the card for this one time but that's all."

You've got to be kidding, I thought to myself.

I felt like using my best Scarlett voice and blessing her heart all over the place right then and there.

I signed the card with my name and then made eye contact with her.

"I've just come back from Virginia where I bought gas going

and coming, paid for several meals, flowers for my Aunt's

funeral and a hotel room for three days with this card.

All that was required was MY signature, not my husband"s,

it is a joint account. I turned to leave then turned back.

"I am so sorry to see that management has been lax in

training you for your position here, bless your heart."

Comments (6)

  • 16 years ago

    As any good Southerner will say: "bless your heart". Priceless.

  • 16 years ago

    Oh, Jan!
    I'll bet you anything that chick used to work in the back of the One-Shoe-Store!!!!

    Lemmie at her---I'll punch her in the nose for being so mean to you!!

    You know---I used to go into the Nextel store here in town for help with the business phone I was given to use---those girls in there were always so mean to me---rude as can be!---And would NEVER help me!
    Well, I went into Radio Shack next door because the phone place had left town. The little girl in Radio Shack has always been so sweet and on the ball---she tried to fix the phone, but it lapsed again and I thanked her for trying to help.
    I told her it looked like I was out of luck---since the phone store was closed down, but then again maybe not, since they never helped me, anyhow.
    She said, "You know how word gets around in a small town---there's a good reason they had to close up and leave, and those two girls were the cause of it!" ---and laughed her head off!
    Maybe they were trained by the same professionals as the girl who waited on YOU! ;)

  • 16 years ago

    What a fun post to read this morning and the reason why I always look forward to your threads.I'm sure stores have to be incredibly careful these days from stolen credit cards to actual stolen identities but your experience is ridiculous. DH takes my credit card everywhere because I get 5 per cent or 1 per cent off all purchases.I wonder if that store would also stop a husband from using a wife's credit card?

  • 16 years ago

    Jan, this is so like you - I love the way you handle sticky situations.

  • 16 years ago

    Kathy it is the OSS.
    I have used Neil's card there before at that same register.
    Just a different salesperson.

    They always ask to see a license.
    The fact that I have the same last name as my husband
    would be much like waving a red flag under a bull's nose.

  • 16 years ago

    I had the same thing happen to me at two different stores where I had used a card with my husband's name on it for 25 years. In fact, at one store, I had used it at another cash register in the same store 20 minutes before. I do understand that we need protection from those who would steal cards and then try to use them, but when they changed their policy, we should have been notified.

Sponsored
Landscape Management Group
Average rating: 4.9 out of 5 stars33 Reviews
High Quality Landscaping Services in Columbus