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Problems With Vintage Site

I dont know if its just me but I have been having problems accessing the Vintage Gardens site. I log on, go to Roses then the list of classes comes up. I click on, say, Floribundas. The listing of floribundas comes up - then things freeze up. I cannot point my mouse to a name of a rose, where it usually says the color - I cannot scroll down, nothing! Then I have to click out of the whole program, and a box comes up that says Error Report - it takes me off the site, the "error" is reported and I have to start all over again. I have had this trouble from time to time, now its all the time and I cannot access the site. I am wondering if its just my computer, perhaps some virus [have all the up to date Norton stuff on it]. No other site does this........I am frustrated and am going to call my computer guy tomorrow, but was just wondering if its just my computer or perhaps other have had this problem.......Thanks!!

Judith

Comments (5)

  • 17 years ago

    I just accessed Vintage's website and was able to scroll through with no problems. If you haven't yet, try accessing with a different web browser, like Mozilla Firefox if you use Internet Explorer.

  • 17 years ago

    I have had the same problem from time to time. I use three different computers and all have had this problem only on Vintage's site. My guess is that it is their site not your computer

  • 17 years ago

    I, too have had occassional problems, but it usually occurs after I have been on the site for hours, flicking around--and frequently just when I am starting to put an order together.

  • 17 years ago

    I've had wierd things happen also occaisionally. Sometimes windows live care detects a spyware or something cleans it and is fine, not long ago at the bottom of the screen started spinning like a slot machine through thousands of rose names, I just exit explorer and come back and everything seems fine.
    The worst is when you fill up your cart on a weekend with a few dozen roses and it says an error occurred and you lose them all, I should have learned my now though to write them on paper also.

  • 17 years ago

    I emailed Vintage and got a couple of immediate responses from Gregg. He asked pertinent questions which I hope I was able to answer. He'd had problems with some tech support himself on the site......I can now access the Floribunda section but not the Hybrid Teas. Got Teas as well, going to check the rest of them. I tried waiting for the HT section to load, thinking that could be it, but no, it was frozen. Very frustrating.....but probably preventing me from making a 4th order...I dont know how to access a different web browser, but will get help with this....Am glad to know its not just me and my nominal computer skills that are the problem.
    Judith