I am actually familiar with Larry's. I almost ordered from him before ordering my grapefruit from 4winds but decided against it. I'll probably try Larry's or McKenzie Farms for my next tree.

The first citrus I ever bought was from a person on ebay, mgmg9495. Big trees, but pricey. Which is what it pretty much comes down to. If you want a big, fruit bearing tree and you live up north... you are gonna pay for it.

Sorry for my previous post zecowsay. I forget that I live in citrus country sometimes and that its not the same everywhere else. Every nursery has lots of citrus trees here which keeps the prices low. But try and find a fruiting mulberry or cherry tree at a nursery here and your out of luck.

For at least the past 5 years, until this last year I had never seen citrus cuttings sold at nurseries, garden centers, etc. Now, I'm seeing them a lot more often. Even Lowes is carrying them (Eureka and Wash Navel), for (get this) $19.99 sitting right next to beautiful dwarf Fourwinds trees (many with fruit on them) for $22 and also next to the 3' tall C-35 & Standard 1yr old graft trees for $12.

I was like WTH??? They looked exactly like Zecowsay's tree from Logees. I still don't know why would someone want to pay $20 for that compared to the other choices? Can someone tell me?

I was there today and they are already on clearance (after 4 weeks on sale) for $9.99. That's a more appropriate price, but I guess I'd still prefer the 1yr 4x4 sleeve trees that are fully leafed out and 3' tall for only $2 more.

I saw a Valencia (cutting) tree two weeks ago at a nursery, it also looked identical in size to Zeco's tree, and it had one HUGE orange hanging off the branch. I was laughing at how that little tree with 6 leaves could have a huge orange. They must've rooted it with the orange on there, correct?

Leaves were nice deep green and the orange was beautiful and the container was excellent. It was $49.99. Same size as Zeco's.

Hi Cebury,
I appreciate what you said. For the life of me, I cannot understand why someone would start a cutting of a citrus like that. The main lead being hacked off and leaving one side branch at such a stupid angle. There pretty much saying, "Here you can deal with that one!" I can't tell you how many times I contacted Logees telling them not to send me any tree that looked like that or I would take my business elswhere. GRR! Well at least my Avocado that I had been waiting for came in good shape, and they couldn't send me an avocado that looked like Zecowsay's tree.
Andrew

To all of our Gardenweb Customers -

Customer service, quality plants, reliable shipping, you name it - we care about it - deeply. Logee's takes poor experiences very seriously and it bothers us a great deal. We here at Logee's are gardeners too and none of us likes a bad experience. We appreciate when you reach out and we most certainly want to hear from you.

As we sell live plants there are times, despite all of our best efforts, when things don't go quite the way anyone planned. That's nature's rule and not ours - that's why we stand behind our products with our guarantee and why we spend so much time on quality control issues. We are always working to do better there. If you have a poor experience, please call us so we can try to help you resolve it.

We hear that you are disappointed with our customer communication regarding back ordered plants. In an effort to resolve it we have already had several meetings and are coming up with a more comprehensive system to notify our customers about back ordered items. We're very sorry if you don't feel our efforts to resolve the problem were satisfactory, we strive to always be helpful to our customers.

Logee's, as always, is deeply and personally committed to providing the best quality plants and customer service that we can. Our customer service representatives are always ready and willing to help you. You can call us at any time.

We are here for you, for the good as well as the bad, especially the bad. If you have a bad experience, we want to know about it so that we can correct it.

Sincerely, Logee's

I appreciate the fact that Logees is looking into the issue with back ordering but there are more serious issues that bother other gardener's here. Looking at Zecowsay's plant, can't you see why that would be a less than desirable plant? Or how about the small root systems? Higher prices on plants, and how about the claim that certain plants will bloom once they mature? You should ckeck out the hoya forum and ask how many growers of your h. lauterbachii have grown it to maturity and had blooms? I think there are more areas of customer satisfaction that you should be focusing on!

Wow Andrew, you really are pissed..lol..I know how you feel.
All I can say is I pray Florida's ban ends. Their 3'+, grafted citrus trees are 15.00. Shipping is still 10.00 per tree. If you buy two citrus at Harris, shipping is 15.00 for both.
What I don't understand is, if two nurseries in Fl can ship 3'+ trees for 10.00, why do some nurseries charge 9.95 for 1 plant in a 2.5" pot???
Since the topic is Logees, I just clicked on their 2.5" Meyer for 10.95, (.95 more than the 3'+ Meyer's I pay for my trees) and 9.95 for shipping.. (.05 less for the same trees.) Who's making a huge profit???!!!

Standard shipping takes 6-9 days.

Logees, sorry..I KNOW you guys have nice plants at your green house...but you should send the same plants through the mail.

Zecowsay, I agree with Mike..if you're using gritty mix, and your citrus is in direct sun, water more than you would if a plant was potted in soil. Toni

Toni,
LOL.....Yeah there reply only implied that they find there company at fault for customer service, and now looking back at the situation I was really heated and I was not going to let them continue to mess with me when I new the could fix it! When someone mentioned that there is a law that states that a company cannot except payment for merchandise without shipping it, I should have researched that and filed a complaint with the BBB! I think it is terrible that this company uses the fact that they are also fellow gardener's and they claim that they wouldn't intentionaly ship a bad lookin plant/tree is crazy. I only wish that I had Mike's experiences and even if there citrus is cheaper then Four Winds, I would rather go with Four Winds. My Oro is blooming and is a nice sturdy tree. They have a lot that they could do to improve there company but if it costs them more money they wont do it.
Andrew

Hi guys..

Toni I miss you and I will write soon! Been under the weather..:-)

Andrew, I have never had any of these problems..Not yet. In fact I was just there this past Saturday and always meet the nicest people...I can tell you that I am not in total disagreement with you at all..Just that I haven't had any issues..

But I can tell you that I also spoke to them about bringing in larger specimens than just the 2 and 1/2 inch pots they sell at such huge prices..I too find myself finding some of the same plants at much more mature sizes for far less than what they charge..
I hate it when I get there and the plants I really want are in only 2 inch pots, sold out, or not for sale, especially the ones that are mature, in 4 inch pots or higher. Yet these 4 inch pots are all almost 20 dollars or higher!

What I will tell you is this. Even tough I personally think the prices are a bit high, for such small plants, I go there knowing I am going to pay more for the rarity and variety of plants I can get there, like no other locally. The fact remains too, that I seem to do better with young plants grown to maturity in my hands, than the adult or older ones grown by someone else..

There is a trade off for me..But I have addressed the prices with them, and the fact that most plants I like are in such small pots...Also the fact that it would take a few years for many of the plants I want to look like the ones in the catalog, that is if they even make it that far. Also the fact remains that getting to speak to the owner, is worst than getting a doctors appointment. The owner, Byron in particular should be more available for his true and loyal clients. Ones who speak well of this place and bring in more business by word of mouth, I get no thank you, and yes not even a return call from him I made 2 months ago..But I will over look this..After all the plants I got there and money I have spent, I wasn't even aloud to join a class by just one more person, and never got an apology by the one person I spoke too. Instead, she was rude.....I will over look this too..

Logees has a uniqueness about that place like no other in many positive ways..I am not sure if it is the cost of carrying so many plants and the amount they have that drives their costs up for the consumer, but I will tell you that if I happen to want to get mature plants and not wait years to get the catalog look, then I am all about trying different places such as Four Winds..

They have heard my concerns and are working on them. In fact this weekend for the first time, I was able to purchase a nicely grown lemon meyer, in a pot bigger than a 4 inch for 30 bucks!! I think that is a good price..I think they are taking my advice about bringing their prices down, and selling plants a lot more maturer..

Here is a pic of the meyer, the blood orange, and a looking color "Euphorbia" I piked up there, This plant caught my eye....

{{gwi:575150}}

{{gwi:575151}}

{{gwi:575152}}

My ORO in a happy spot!

{{gwi:575153}}

My "blood orange"

{{gwi:575154}}

And the Euphorbia..

{{gwi:575155}}

Take care my friend, and let me know the progress of your plants! How is the FP and vinegar working out for you..? How is the back?

Mike..;-)

Hello Mike,
I agree with you on many points with Logees, and I have to admit that not everything I hve bought has been terrible. When you were there, did you see there Hoya lauterbachii? I wish there greenhouses were closer for me I really want to know if there's blooms or not. Do you remember when they had the number you could call and speak to a grower? I used to speak to Byron all the time that way and I DO agree that he needs to be more accesible. To me not be available to your loyal customers is not the way to keep them coming back. I had to be pretty nasty to get him involved and even then he didn't speak with me. I think the FP and the vinegar are a great combo and so far so good. My citrus look pretty good. My keylime had some leaves turn yellow and I got worried for a little while. I never have had any issue with that tree even with it being in a potting soil. They greened right up after using the FP and vinegar. Now I just need the frosty nights to stop and I can keep my trees out all night. As far as the back goes I have an appointment today at 4:45 pm. I will let you know how that goes. I am really nervous about this one. I have not seen a vast improvement. Matter of fact I really have not seen any improvement and that has me really concerned. Well thanks for the pics Mike, and I love your new Meyer. You bought that at Logees right? Congrats and I will chat with you later.
Andrew

Andrew, to be honest, I wasn't happy with 4Winds 1-yr-old trees either..lol..citrus were about a foot, but whomever packaged my citrus did a terrible job..They tossed 3 bare-root plants in paper, then in a box..think I ordered three citrus. They were bone dry, and never came to life..I did everything possible, including soaking as soon as I opened the box.
I believe 4Winds has better 3-yr-old citrus..don't waste money buying the 1 yr olds.

Still, they were much larger than Logees citrus..I'm assuming, if one can drive to Logee's green house, they'll find a decent citrus, such as Mike's, but as far as ordering through the mail, forget it.

Here's an example of what I mean..Although this plant isn't a citrus or even related to citrus, this is the difference.

{{gwi:575156}}

A Logee's Dragon Fruit, top pic

{{gwi:79523}}

AccentsForHomeAndGarden, Dragon Fruit..bottom pic

See the difference? Logees, 14.95, Accents, 4.95

Mike your plants are doing great. Did you haul them outside yet, or still too early?
Are you still sick? My stars! Maybe it's time for the doc?

Hi,
I've mail ordered from Logee's twice and, so far, have had good service. I, too, ordered the "Day" avocado when it was out of stock, be patient, and it arrived about 3 months after I ordered it. When I ordered, I knew it was the dead of winter, I knew the plants were not yet growing, and I knew the chances of them freezing in shipment was high so I really didn't expect Logee's to ship them until late spring. They arrived in July, and true, they were small plants (after all, THEY ARE DWARFS) for the $39.99, but they were VERY healthy grafted plants and grew like crazy after they arrived (in fact, one flowered the next year), and where else are you going to get them (although I suspect "Day" may be the same as ...). I have ordered other citrus from Logee's that were healthy, tiny twigs, but what do you expect for twelve bucks, and the catalog said they were from cuttings so what do you expect from a year old cutting. I just went out and paid $70 for a nice, fruiting specimen of Nagami kumquat that is over 4 feet tall and looks beautiful...mostly, you get what you pay for. You want a big plant, pay for a big plant. Personally, I like to buy small, inexpensive plants and watch them grow up so I think Logee's does a good service to offer me this oppurtunity to get a variety of unusual citrus at a low price; where else are you going to buy unusual citrus for twelve bucks...if you know, let me know...Thanks. Also, I think Four Winds Growers is an absolutely a great place to buy citrus at a reasonable price (a little more money than Logee's, but better plants, I think, than Logee's as they are all grafted plants). Happy Gardening, Genepaul

Genepaul, you should try almostedenplants.com. You'll get 4 inch plants from them for the price of a logees 2 inch plant, and the shipping is far cheaper. The only thing logees has on them as far as citrus go is variety.

Thanks zecosway.
I didn't know of them until your post. It turns out they have a some citrus I want to get, but they are out of stock on all but one --- that is also often the case at Logee's, too. I'm sending in an order for the one citrus tonight and I'll check out the rest of the plants they offer as well. I'll just keep checking back for the other citrus.
Thanks again, Genepaul

I will NEVER order from LOGEES again! I paid an extra $40 for 2-day fedex delivery (GF's birthday), a week later they hadn't even processed the order yet!

Went online and ordered a couple plants. Then waited....and waited....well past our freeze time, and I call to cancel. The lady was very snippy, short, and frankly rude. Sorry, but a gracious, "We hope you will give us your business another time" would have made me come back, but now....nope, never ordering from here due to sheer rudeness.

I ordered 2 passion flowers. One never grew (soil in tiny pot was completely dry when it arrived). Was treated like an idiot when I asked for a replacement. I am an experienced gardener. The replacement arrived DEAD - leaves crisp and fell off when I opened the box - and there was no further replacement guarantee. I had previously received great plants for my greenhouse, but will not be giving Logee's my business any more.

I buy a lot of plants from Logee's for many years and never had a bad experience. I love going there to see all their plants but they are several hours from me so I often mail order because they have plants I can't find anywhere else. Maybe the bad experience happened when their greenhouse roof fell in during a storm a few years ago as this original post was quite a few years ago. However, mistakes can happen and many times employees actions really do not reflect those of the owners. I almost hate to respond to this post as it keeps the bad headline review showing up and I really think they are nice people and run a great business. I hate to see them get a bad reputation by this post appearing years later than originally posted and it is not a true reflection of how they operate their business. I wish people would not use headlines like this when they post. Ok to tell about a bad experience within a post, but the business does not have a chance to defend themselves, especially as they may not read these websites. If I were not a customer myself I would be afraid to buy from them after reading the headline. However I know the great experiences far outweigh any bad ones.

Cory

The only problem I ever had with them in pests. But that is to be expected when anyone buys from a company that does not believe in using chemicals but natural predators instead to rid most of their pest issues. So I always isolate mine and spray them for a week or two and then no problem at all. I Do know that they don't guarantee a return when anyone orders in the heart of winter. Many want their plants sooner than later and risk damaged plants when ordering in winter instead of telling them to hold off until the weather warms up. I too was afraid to post knowing that this thread would stay at the top but I had to defend their good workmanship and their rare flora that can not be found anywhere. Since this thread they have come a very long way and they have seen this thread, therefore the improvement))

Mike

Not intending to demean anyone's experience but I bought my first tree from Logees a few months ago when they had their 20% off sale- a spectacular Miho Wase Satsuma for $24 plus shipping. It was thriving and a good 28" tall. Wouldn't hesitate to order anything from them.

This thread is 8 years old. Things could have changed since then.

Petuniafish, how is it doing now? And by the way, are you getting excited that it is almost petunia time?

Mike

I have ordered repeatedly from Logees and have received the best, healthiest plants, very good service and when they delay shipping it is for the good of the plant - when outdoor temperatures in your area or theirs are either too cold or too hot for the safety of the plants. I can't imagine a better place to buy unique and unusual and healthy, well packaged plants sold by caring and careful people!

I love Logee's and their interesting plants, would highly recommend them. It's pure joy to meander through their labyrinth of old greenhouses. I adore all the colorful bougainvilleas in bloom, for a moment I can forget I live in such a cold zone. I'm super over due for a Logee's visit as it's been a couple years... gotta go sometime!!!

Myermike asked a few months back how my Miho Wase Satsuma from Logees was doing. It's gorgeous. 3.5 feet tall, nice and full, vigorous.

Nancy

You're right Nancy, it's absolutely gorgeous the colors of those leaves! What size was it when you ordered from Logee's?

It was about 28" Lambkin. The newest plant of I have from them has something that looks to be oedema but it too is lovely. Lots of new growth at 14", and amazingly it came in just a 2" pot. I really like Logees. Won't hesitate to order the little ones again.

I have a couple of huge ones I ordered from them when they were tiny too. It's beautiful and what a great job Nancy. Thanks for giving an update. wow

Very poor experience with this company -- first time here and will be the last. I paid $22.00 for a little tiny snippet of a cactus/orchid type plant -- a cutting. It took forever to get to my home but I wasn't concerned as I knew it didn't need much water. The tiny "snippet" had separated into two tiny pieces!! I seriously doubt that these two tiny pieces (that I have put sin a pot) will survive. I order many plants online and some are good and some are not so good but this was the worst experience I've had (BTW: no instructions came and most nurseries I deal with give some kind of instructions and even a name of the plant you've chosen!! Never again for me with these folks!!

I have a family member who ordered 12 plants on sale from Logees. She was very satisfied with her order. The nursery even later sent her replacement plants for 2 of them that didn't survive her care (which they really shouldn't have done, in my opinion, but I guess it was easy for them to do that since these were plants that were on sale and they had plenty in stock).

The issue is, when buying from Logee's, the plants are usually going to be very small. You get what you pay for, to some extent. Because of their small size, these plants need a lot of nurturing the first year or two, and for that reason often do not survive. Then people think there's something wrong with the nursery. But that's how they keep their prices down.

I enjoy the lower prices and enjoy growing a plant to maturity. There's no fun (hardly) if I buy a fully mature plant and just maintain it.

I hear you

dbarron

I hear you

Meiwa · More Info

Meiwa from seed

Steve

I live in CT, and going to Logee's is a real treat. I've never done mail order from them, but have bought many plants there over the last 40 years, and always been happy. I used to love talking to Mrs. Martin and Tovah, and miss that. I do now have a few citrus from them and they are really nice plants. The one thing I will say is that the citrus are in small pots and can be very pot bound, the they have been very healthy, and have done well when re-potted.

Instructions for plant care are on their website.

I recently bought one of the $12.99 Meyer lemons from Logees. It was really gorgeous. Much bigger than I expected and very healthy. This and the last experience I had as mentioned above (Miho wase) makes me wish Logees had more of what I wanted. I'm so sorry about your experience Virginia.I hope you let Logees know- don't think they want you to be unhappy. We all have had bad experiences online but really need to pursue the bad ones. This is something others here have impressed on me and I can attest that in 90% of cases it works. i'm curious what your cactus/orchid plant was.

Just want to add... there is nothing like roaming around their greenhouses on a cold, snowy winter day :-)

I'm a little late to the thread but wanted to chime in with my experience.

I just recently bought a Fukushu kumquat, limequat, sunquat, miho satsuma, and Persian lime from logee's a couple weeks ago. I spent about $120 total including shipping (I had a discount code for something like 10 or 20 percent off).

I have to say, I was 'hooked up' , none of the trees (except for the limequat) were less than 2' tall. My only complaints were that the limequat was kind of puny, and the miho was kind of grown crooked, but that should be easy to correct.

no pest problems or anything, just great quality plants. I was kind of surprised how healthy the plants were in a 2.5 - 4" pot, it just looked kind of funny to see those proportions of tree vs root mass on a 2' tree but they're taking off. The pot size was small but the root systems were very healthy, on that note.

I would say the plants I received from Logee's are at least equal in value and quality to the plants I've gotten from Harris citrus before, and the orangequat I got from Harris had a nasty case of leaf miner.

Unfortunately my experience was disappointing. I think the long transit coupled with the fact that it was such a tiny little plant -- contributed to its demise. I order plants all the time -- mostly from Calif. where I live -- I think that is key to getting a plant that works. I had another poor experience with a company in Ohio. That said -- I'll stick to California (& even Oregon) for my future plants. If I lived back East and if I could visit the nursery there, I'm sure that would be better!!

Never to late to a party as they say.

What I can tell you is that I have had both good and bad experiences with them but then bad and good comes for ALL distributors of plant material. NO place can 100% guarantee you a pest free plant and there will always be an unhappy customer with one place or another. It's the risk we take when we are not there to pick them ourselves or examine them up closely. That is why I have to work with what I get.

I know for sure they do not spray with chemicals and use beneficial pests to rid the bad ones. I can promise you that if you get a pest free plant, then you are a lucky one unless it was an over sight on our part and they show up later.

In the end, I rate them as being better than my local nursery who infected my whole collection even when I examined them before I brought them home and they have way more hard to find plants and rare exotica which makes me keep going back for more)

Again -- my problem with my plant was not pests. Also, as a long-time online plant orderer-- I do understand some are good and some are bad. My issue is the plant had a long journey to my home. It was very tiny and also part of it had broken off. There was no way I could revive this poor plant. The price, plus shipping was simply not worth it. I live in Cali and I will continue to rely on Cali and Oregon sources where I have had good luck -- AND never had a pest problem!!

Myermike, what ailment did the plants come with that infected your collection? I've sort of got a system where my recently purchased plants are quarantined from the rest of my collection until I feel that they're pest free. Obviously it isn't foolproof, I had a bad case of citrus leaf miner get by me on an orangequat I got from Harris not too long ago.

Like you I assume that even nurseries with a supposed spotless record mess up, it's part of the business of shipping living things while also dealing with customers - at least plants are relatively consistent in their behavior. I truly think it's how gracefully a nursery handles the inevitable mess up here or there that matters, along with the value of the stock they offer.

PLEASE LET THIS THREAD DIE AND LETS GET A CURRENT PROFILE OF LOGEES.

[OPINION OF LOGEES FROM EXPERIANCES[(https://www.houzz.com/discussions/how-i-feel-about-my-purchase-from-logees-greenhouse-dsvw-vd~5493272)

Logees has poor customer service, they ship their items improperly packed and then has their policies set up so that the customer is stuck with an inferior product, stay away from this company!

Cynthia ---NOT SO!

This is the Shasta Gold that I ordered from Logees several years ago. It grew gangbusters and look at all the fruit! It was a small plant that I got from them, but smaller usually means less $$ in shipping. No complaints.

And here's a staghorn fern i got from Logee's a bit over a month ago (albeit not mail order, it's pretty massive)

I've purchased many plants from them over many years and have never had an issue.

Years ago (maybe like 17 yrs) I wanted an Indian Night Jasmine plant. It was not listed in their catalog at the time. I took a shot and emailed them and they propagated one for me and sent it when it was ready. I still have it and some rooted cutting plants from it. Good folks there!

My only compalint is that the citrus I have bought from them were severly pot bound and needed extensive root pruning.