Did you try a damp cloth? Might try a little vinegar and water. That's what I always cleaned hard wood floors with. Won't hurt the couch fabric either.

oh geezz..I am so sorry that happened to you..I know you feel bad, but it is not your fault, just an unfortunate thing that happened, so do not beat your self up!

I am not too sure about the hard wood floor but for the couch..Nature Bright by Shaklee (all natural )will take it out..it has removed wine stains from nearly white carpet, red pen ink from my sons white school shirts etc...it is an amazing product! It is a laundry boost and stain remover, powder form..you mix it with water and make a light "paste" rub it in the stain well..let it sit ..the stain should be gone... You can try a paste for the hard wood..it just may work! Hope this will help! and don't beat your self up, it is not you fault..it was an accident!

here is the link..let me know if you get it!
Ree

Here is a link that might be useful: Nature Bright Laundry Booster and Stain Remover

On the floor try a Mr. Clean Magic Easer. tht is what I use on my table when the kids leave construction paper and it bleeds.

Great, thanks for the suggestions.

I will let her know!

Suzanne

Try some old fashioned cheap hairspray. I think because it has some alcohol,it will remove stubborn stains . I use hairspray as a cleaner of "last resort" on stains like ink, kids markers,etc.

I know this is an old query but it came up in my Google search and was helpful. We had a construction paper and water staining incident on our hardwood floors and the Mr. Clean Magic eraser worked great!

+1 for Mr. Clean Magic Eraser.

what actually worked on the hardwood floors? This just happened to us on our freshly refinished hardwood floors!!