Mine is now 3 years old. Dacor replaced the control panel but those problems are well documented here on the forum. I really like mine. As for service - Dacor gave me the Discovery Wall ovens to replace my original Epicure wall ovens - one of them had excessive condensation between the glass. Please Do a search here for more information.

I had issues initially, as every single oven they brought to my house had chipped enamel. Dacor finally had one of their QA engineers hand pick an oven and drive it out to my house from California (I live in Arizona). He also installed it. Dacor gave me some freebies along with an extended warranty at no charge for the inconvenience. They had a problem in their supply channel, specifically regarding how resellers were stacking ovens in their warehouses when they weren't supposed to be stacked.

All is well now. I had my controller replaced with updated software, the oven works like a charm. I can't find a single thing wrong with it. I've read the complaints on here about inaccurate temps, uneven baking, etc., but honestly I have never experienced anything like that. All my food comes out evenly baked. They key is to let the oven pre-heat -- don't change cycles while it's pre-heating, just set it and wait for the beep.

Overall a good product, albeit overpriced. Make sure you check the unit out thoroughly before allowing it to be installed, and pay particular attention to whether the door hangs square and look for enamel chips where the door meets the interior of the oven.

I've been looking for some time at Dacor & Miele wall ovens - 27" single wall oven, with conv./mw oven above. DH and I spent 6 hours yesterday checking out both Dacor & Miele and love the looks/functions of both, but especially the Dacor Discovery Epicure and were pretty much sold on it, til we came home and did further research at epionions and consumer reports. Now I'm totally confused. Don't know whether to proceed or drop the idea. Some of the problems mentioned in earlier posts here and on epin./cr, seem to confirm major problems with this manuf. Frankly, not sure if expensive electronics warrant major $$$ repairs so soon after purchases/warranty expirations. HELP!

I've done so much research, I could scream. I have looked at all he ovens I could find...turned them on and off, etc. I felt most comfortable with the dacor. At least, their service is stellar...although I hear good things about Miele, as well.

Good Luck!

OK. Some further questions for y'all....

Paso: (I've done so much research, I could scream....)

Yeah! Tell me about it! Are you still going ahead w the purchase of Dacor?? Which model/line?? What made you finally decide on your choice??

Mcmann & Sshrivastava - how long ago did you purchase your units?? what model(s)?? Control panel issues - is this common with older model years only or across the board?? We have a chance at getting a good deal on last year's model of Epicure, but hesitating due to some of service issues with these models posted here.

Sshrivastava - "had my controller replaced with updated software". Did you choose to update software or was this the original problem and Dacor upgraded at no charge?? Is this something I should be automatically doing when purchasing this wall oven??

Sorry for pestering you, but want to either nail this choice or eliminate.

I've read CR and as many threads as I could find, as well as e-opinions and the like. I have also chatted with all my friends about their kitchens. But, most important of all, I have been to the appliance store and played with so many ovens and the one I still feel best about is the Dacor. It seems that there is something wrong with every oven and you just have to trust your instincts.