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nancyn_2008

Dacor cooking appliances

18 years ago

I am remodeling my kitchen and would like feedback on the Dacor wall ovens - - - I am also considering Electrolux. I appreciate any input!

Comments (7)

  • 18 years ago

    Great question and looking forward to Dacor owners response. We just got back and need to decide between Dacor and Miele. We have a friend who just bought the Electrolux. She complains how long it takes to preheat - 20 minutes

  • 18 years ago

    Search Dacor and you will find lots of posts and all I can say is I have had both (Discovery oven and Electroluix) and love my Electrolux oven-the regular one not the ICON(It is probably great I don't have experience with it). My oven heats in 6 min give or take (to 350°) and another few minutes to equalize. It may just be lag time with the thermometer. It is unbelievably quick to preheat.

  • 18 years ago

    I have had the Dacor 30" Millennia oven since November 2007 and am still waiting for it to function properly. I purchased the oven based on my perception of Dacor's reputation and the fact that 2 Kitchen Designers told me that they purchased the oven for their homes. I spent 2 hours at a cooking demonstration before making my decision. The oven is very pretty, but it doesn't cook well. Technicians have been out twice and I still have uneven convection cooking and uneven broiling. Food takes longer to cook than in my previous 20 year old oven. Cookies on the top shelf take 30% more time to bake. Things just don't get brown. Most food looks like I cooked it in my microwave. We were gone for 4 months and I am now worried that the problems will not be fixed before the warranty expires. The local customer representative has been very nice but I still can't cook properly. I found the same complaints that I have had listed on this forum where those people indicated that a new control panel with updated software solved the problem. However, I have been told that my oven has the latest software. I have been very disappointed with the lack of quality of this product.

  • 18 years ago

    Call the main customer service and they will buy it back if you insist but not after the one year warranty. It is prorated after that. You may have to speak to the person in charge of customer service. I just could not believe that an oven that cost so much didn't work-very disheartening as I did a lot of research too. My husband could not believe that I would be so far off in choosing the Dacor appliances I had.

  • 18 years ago

    I have a Dacor cooktop, oven and microwave and I'm quite satisfied with all three. They were installed in early 2004. The touch pad on the MW went out after some power surges and Dacor replaced it, out of warranty, only charging me for labor.

  • 18 years ago

    Thanks wekick. I'm dealing with customer service now. They are not ready to do a buy back and think they can solve the problems. I'm giving them a few more weeks.

  • 18 years ago

    I've had my Dacor Classic Epicure cooktop for 3 years and I love it. I also have the newer wall ovens for 2 years - the Millenia with the Discovery control panel. Dacor replaced the control panel due to a programming error - but other than that it has worked quite well. I haven't had any of the problems the other posters have.