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Frigidaire Gallery front-loading washer

16 years ago

I bought the Frigidaire Gallery washer model GLTF2940FS last year after Consumer Reports named it a "Best Buy." I have to say it has been a "Worst Buy." Just outside of the warranty period, the machine stopped working due to a problem with the door lock. The replacement of the door lock cost $300, half the price of the machine, and the door is still not sitting properly. I contacted their customer service and their response was "Sorry." No, I'm sorry for buying this appliance. I will not buy any more Frigidaire appliances in the future. Prior to this I had a Kenmore front-loader for 10 years with not one service call.