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dlak_gw

Problems with PED Basic

18 years ago

I purchased the PED Basic 1.0 in November '07 and have not been able to properly use it. Loading the program was okay, but once I disconnected the Writer Box (via USB) and tried to access the program again, my computer did not recognize the Writer Box (via USB) as being connected to my computer. I uninstalled the program, upgraded the software on-line, reinstalled the program, to no avail. I also tried loading the program on to two other computers, to no avail again. I hope my PED Basic is not faulty. I'd hate to think I spent my money for nothing. Does anyone have any suggestions on what else I can do? I'm eager to utilize this program to it's fullest capacity. Thank you.

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