sunbmr,

I just got the Janome 350 a week ago and had the same problem. Make sure that you format your USB stick before you download from the internet. To do that put the stick in the machine then turn on the machine. You may want to click the USB icon on the screen then turn the machine off. Once you do that, go back to your computer:go to My computer and you should see the EmbF5 folder, double click. Make sure you have your designs saved under my designs. I tried to make folders for mine to organize them a little better, but I wasn't able to.

Hope this helps. Lets stay in touch and maybe we can help each other out.

Crofire2

Oh,
can I be included to? :o)

I also just purchased the 350E and wow!
I figured out the memory stick thing and have been messing around with it and adding designs etc. but it is telling me there is not enough memory space when I plug the stick into the machine.
I bought a 4GB stick and figured that would be plenty of room for designs. So I don't know if its the stick or the machine
Anybody know?

Thanks

Check with the dealer. When I bought my Janome 350 - I was told that a 256mb was the upper limit for these embroidery machine USB's. It may be that it doesn't recognize all of the 4GB's memory. I've gotten several hundred files on my USB with no problem.