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graywings123

Cell phone question

16 years ago

My cell phone has what I think is an odd quirk. I can pull up on the screen all incoming, outgoing and missed calls. So if someone isn't on my contact list, I can see the number that called me. HOWEVER, if someone calls and leaves a voice message, there is no record of what number they have called from.

Is this the case with all cell phones?

Comments (18)

  • 16 years ago

    My cell phone shows all missed calls- even with a VM left.

  • 16 years ago

    That is weird. We just switched services so I can't say with my current phone, but all of our other phones have always had the caller ID information regardless of if they left a message or not. With our new phone though I have an option for that information not to show when I call someone. Have you received the caller ID information for the same person when they haven't left a message? Because maybe they've opted not the have their caller ID information available.

  • 16 years ago

    What cell service do you have and what cell phone?

  • 16 years ago

    If I am understanding the question correctly..........You can see the phone number of the calls from those who are not in your contact list.

    Those who call you, who are in your contact list, have their assigned name come up on the screen when they call, right?

    To find their number just go into your contact list and look them up. The number should be there if you need to write it down for some reason.

    Or: If you just hit [enter] on the name of the person who called it will go to their stored info and the phone number is displayed so you can see it.

    But: If you just want to return their call to the number they call from, you can just click enter on their name. No need to even have to know the number.

  • 16 years ago

    Sorry, DD, I didn't phrase that well. I should have written "So EVEN if someone isn't on my contact list, I can see the number that called me."

    My problem is solely when someone leaves a message. Then there is no record of the call on my incoming call list or my missed call list.

    I have Verizon service and an LH Chocolate phone. Possibly I could pull the info off my computer, but that's not always an option.

  • 16 years ago

    I asked because I also have Verizon and had a similar problem when I changed cell phones. The problem I had was no notification at all of any messages. My old Motorola MotoQ had an icon that showed voice mail.

    When was the last time you cleaned your voice mails out?
    I logged in last week and deleted everything, rebooted my phone and everything works fine now.

    My daughter had a chocolate; I can ask her, possible she'll remember.

    Is this happening with every voice mail or just ones in your contacts or not in contacts?

  • 16 years ago

    That sound like a glitch with Verizon if you NEVER see the number when someone leaves a VM and not a phone software problem. Do you see the numbers on your itemized bill?

    If the problem only occurs occasionally the person may be calling from a computer.

    I would call Verizon to inquire. I had a problem with my then new phone service once where I could receive calls, and I could access my VM, but I could not access my text messages. It turned out all my text messages were being sent to another person's inbox for some weird reason. Maybe someone hacked me?? Anyway, they fixed it and everything works like it should now.

  • 16 years ago

    I have the same thing on my Verizon LG phone, when someone leaves voice mail. Sometimes I want to see who called before I call voicemail to get the message & I can't find the call anywhere. If I'm at work & busy, it would be nice to know who left a message.

  • 16 years ago

    I can go into my Verizon account on line and look at all of my calls incoming and outgoing, but the phone numbers of the incoming calls that go to voice mail do not appear.

    And I meant LG phone, not LH . . .

  • 16 years ago

    I would call Verizon or take your phone into a service center and have them call the phone and leave a voicemail so they can see first hand what you're talking about.

    You should have a record of the voicemail call in your missed calls list because you DID miss the call!

    I would also go into your settings area and go through every option and see if there's an option to not reflect VM calls in your missed calls list.

    I have an iphone and voicemails are listed as a voicemail and the same call is listed as a missed calls. Actually sometimes it's a bit cumbersome because I have to go in and look at my missed calls to reset the alert and also go and listen or delete the VM to get rid of that alert.

  • 16 years ago

    DH and I both are on Verizon (him: Motorola Droid, me: LG Dare inherited from DH but previously Samsung Flipshot) and we have had absolutely NONE of these problems!

    When I have a voice mail, I get a white screen with the number (or name, if it's one of my contacts, or "unknown" if it's a blocked number or a call from a multi-line system) is displayed at the top of the screen along with a timestamp, with buttons below saying "check voicemail" or "ignore". If I have a missed call where the caller didn't leave a voicemail, or I "ignore" the voicemail, I get a screen reading "missed call", name/number, timestamp, and buttons for either "ignore" or "add to contacts". If I've "ignored" any of these things, little icons appear on the screen - a little person for a voicemail, an envelope for a waiting text message, or a tiny phone for a missed call. I tap any of those icons to activate it. DH's Droid works about the same way.

  • 16 years ago

    That would happen if you are out of range or the phone is turned off. Ie no cell reception when the voice mail is left. Ie the phone never rang.

  • 16 years ago

    I am notified that there is a message waiting. But if the person leaving the message wants me to return their call but doesn't give me their number in the message, then I have no way of returning the call.

    That was the situation that led me to post here. A woman called me, left a message to call her back, but I was away from home and my paperwork, and I had no way to retrieve her number from my phone.

  • 16 years ago

    I think that the way that missed calls, voice mail, etc. is handled may be more dependent on the particular model of phone, not the carrier. I remember years ago getting a new phone and being disappointed in the way that it listed my received/missed calls, because it was different from my old phone. It has to do with the software of each phone.

  • 16 years ago

    I have Verizon service and an LG Chocolate phone. When someone leaves a voice message, I can see the number from which the call came in the missed call log.

  • 16 years ago

    Do you possibly have your filter on? Do you access your call list from the rocker? My phone can be set to show just 'received' calls or 'missed' calls or 'dialed' calls when programming the rocker.

  • 16 years ago

    I had posted earlier that my cell phone also will not register the number when someone leaves a voicemail. I called my cell phone today with my home phone and let it go to voicemail. I have good cell service at home & my home phone did show up in my cell - missed calls. So I'm thinking maybe the times the caller ID is not there, is when I have my phone turned off or not in a service area. I'm going to check out if that is a possiblity the next time it happens. lyfia's post got me thinking. Thanks

  • 16 years ago

    I have Verizon and an LG Chocolate, and if someone leaves a voice mail I don't see the number on the missed call list. I hate that aspect of my phone.