I just started having the exact same problem yesterday. When I began, I was attempting to reprogram one hand-held remote as well as the keyless entry pad. I tried so many things I can no longer remember everything I did nor the order in which I did them. At this point, I can get either the hand-held remotes to work or the keyless entry, but not both at the same time. I read something in another post about the hand-held possibly reverting to "old technology", which appeared to mean that it would no longer support rolling codes, but only support static codes. Could this be true and could it be the source of the problem?

I have the exact same problem. Had to buy a new keypad...once I programmed it the remotes were erased. I programmed the remotes and now the keypad doesn't work..

Sounds like you all are having problems with a unit that has reverted to the earlier technology. The problem is finding the one that is bad. If you have 2 or more remotes that work but your keypad doesn't then I would suspect the keypad. You must make sure you get the correct keypad or you will have the same problem all over again. disney1 I think you were sold the wrong keypad.

So has anyone figured it out yet? We are just using the key pad but I want to get it figured out before the snow flies.