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penny1017

custom sinks?

17 years ago

Hi-

We did our kitchen 2 years ago...all is well except for the undermount sink installation- just a botched job. It's a large Franke double undermount GNX 120- Well the installers only put a total of two clips holding it up and lots of glue---and, well, it didn't hold. Long story short- they've been back a few times, each time NOT fixing it properly, not adding more clips, just adding more glue and more silicone caulk (over what is now moldy caulk) nightmare! So it's completely frustrating. They even charged up $100 on one of the visits. (DH paid, I wasn't here...*&@#%&!!) Yes, I have spoken to them about my dissatisfaction, husband has dealt with them also- nothing can make them do this right, and we are done with them. We have decided cut our losses here and perhaps try something different. First we may try to get someone else in to completely remove the sink and re-install properly. Probably cheapest option. Our other ideas include a metal fabricator making us a new sink to that custom size- single bowl- and having it installed to my satisfaction (I am hating the double bowl, BTW) and the last idea is to have maybe a fireclay or solid stone sink made to the custom size and installed. I am liking the stone or fireclay idea because of the fact that I know they have to build a scaffold-like structure inside the cab. to mount it and it will never come "loose"!

Any input? Has anyone ever dramatically changed sink situation without change in countertop? Any suggestions on how to do any of this?

Thanks!

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