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Home Decorating

roller shade issue

12 years ago

I just had Hunter Douglas roller shades installed in 2 bedrooms. However, I noticed that even within one day of use, there are a lot of threads on the sides of the shades that are bothering me. Some of it seems to be from the plastic at the bottom of the shade snagging on the material when it is rolled all the way up. I am attaching a picture but wanted to know if anyone knows if this is common or a manufacturing issue?

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Comments (3)

User
12 years ago
That's not right. Call the blind company from where you got them and the installer.
graywings123
12 years ago
Certainly call the company you bought them from.

I can't say this is the cause of your problem, but if roller shades are not rolling up evenly side to side, they can scrape against the hardware at the top. If that's the case, it is a simple adjustment at the top. It is called a skew adjustment.
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MarinaGal
12 years ago
Definitely not right! I had HD roller shades for 10+ years and that never happened. In my experience HD stands behind their products so you should have no problem getting those fixed and replaced if need be.

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