Our gorgeous white birch about 20 years old is now looking so sad...need advice! Once was a 3 prong trunk until someone hit it with their SUV, but thank goodness the tree was saved and the bark healed, though now is 2 prong. Two ice storms hit our area, one severe, during the winter of 2008/09, and the prongs bent downward to the ground opposite directions. We later realized one prong was broken and lost a major portion of the upper area (later was cut cleanly), and the other side is still extremely bent and has not corrected itself as it had from previous storms. What to do?! Advice much appreciated.