In my experience, which is limited to as a home builder not a professional...my granite was brought on site ready to install. This was ten years ago. I'm sorry you are going through this frustration.

Yes mine was brought onsite ready to install too. Plus there were NO chips or knicks in mine. Where the heck do they intend to polish it out? In your house so they can get the dust all over your home?

They take it in and out of the house and polish in the garage. I am freaking out. There are at least 2 knicks in the kitchen, 2 in dining and 2 in master bedroom. The kitchen is "done" as far as they are concerned but I have not pointed these things out to them yet. I stupidly assumed they would fix everything before being done. It seems to be on every edge that butts up to a wall.

Good luck getting it fixed.

I did ask him about it and he said once everything is installed they will go back and fix all those little knicks. I'll believe it when I see it. But at least I documented that I did tell him the day it was installed.

Refuse the install. They are hacks! Crappy cutting with an old blade is what gives a seam chips. Clean sharp cuts are done in a shop, and fit together with only incidental impact chips from transport. A chippy cut is crapy low quality bubba work that should be run off of your property.

I am starting to think this is the first time my GC has used this guy. They are pretty much fabricating everything on site but its too late. 90% is done. For the most part it looks great and if they can fix the knicks it will be okay. My concern now is how much is this going to chip in the future? We have lived in our current house for 15 years and have maybe 1 chip in the granite but nothing like this!!

You do not need to accept this job. Tell them to take their garbage and get out.

NO it is not too late! You let them know it is Unacceptable and you want it out and done correctly. Let your GC know that if he doesn't take it out, and fire these hacks you will not be paying him another dime until he makes it right!

then go find a new granite and a new fabricator and make sure your GC does his job.

And I don't care when you are supposed to move in. Better to have to live in a hotel for a week or two and have them make it right then to live with crap you will be crying over for years.

You know the old saying, Balls said the Queen. If I had them I'd be King? Be the king.

Pictures coming soon.

Will the chips be covered in the finished work? Don't say "It is what it is" yet.

If a GC is involved, you should only talk to him/her not the fabricators and ASAP.

Who chose the fabricator? Did you see a written proposal? Did you see specs and quality standards? Ask the GC what quality standards and assurances were in the sub contract.

Are there no factory fabricators in your region?

I have linked a YouTube video of how stone counters are factory fabricated without chips.

According to granite fabricator, he said they will come back and do a walk through with us and fix everything once everything is installed.

Yes there is a GC. I think this might be the 1st time he has used this guy. He chose him, not us and no I did not see anything written.

We live in a major city so yes there are factory fabricators. I don't know enough about construction and apparently am too trusting of my GC.

Now I am realizing many more things that were not done correct according to what I am reading. Mainly, plywood was NOT put on top of my cabinets prior to granite going on and the sinks (all sinks in the whole house) are only being held with epoxy, no clips, no plywood "sandwich" nothing.

Just sick about this whole situation!

I accidentally posted the photos on a different post about other granite problems we are having. Here are some of them. I could not get pictures of everything because it is all covered and ready for painters to come in today.

Chip on the edge of dining room buffet

Gap between granite and breakfast area wall. No backsplash or sidesplash going here. I will measure this today.

Gap in dining room, again no sidesplash or backsplash here.

Kitchen sink. It is a bit hard to see the chip. It is to the left of the middle partition in the sink. Not only is there a visible chip, it is obvious they tried to get it out and that whole 3-4 inch section is very rough.

Joseph,

We mentioned this to the GC about the sinks and he offered to have the carpenter come back in and put some plywood around the underside of the sink. He said they cannot put any clamps in. Now I am just worried they will crack the granite (which they have already done and now we don't have enough to finish the job - that's another post!)

If the stone butts drywall you will need a backsplash to protect the wall from stains. The sink error requires replacing the counter or a major rebate if you can live wiyh it.

Don't talk to the fabricators without your GC present and confirm all discussions in writing.

Is this natural stone or a composite/synthetic?

In my experience 3/4" natural granite needs a 3/4" plywood underlayment but 1 1/4" does not. Yours appears to be 3/4". If so, it appears your designer, GC and fabricator all dropped the ball. You need to revie the design drawings, sub contractor proposal, and shop drawings with the GC to determine who contribute to the cost of the necessary corrections.

Sanford,

It does butt drywall but this is the breakfast area, not near food prep area so I am not worried about stains. (It's natural stone.)

The problem with the sink error is that they already broke 2 pieces of the granite and now they have run out of it and there are no more slabs that we can find anywhere in the city. So, I don't think replacing it is an option.

What type of rebate would you ask for? I wouldn't even know how much to ask.

Good point about putting everything in writing.

Oh my goodness. Our granite was fabricated in the shop, but there was a small amount done on site (faucet holes) and ther used the back porch. We didn't have any gaps like that. We have some 2 cm and some 3 cm. 2 cm required plywood underlay for sure. I would take lots of pictures. Document everything. Don't back down!