skip to main content
Software
Integrations
Mobile App
Expert Support
All-In-One Platform for Construction and Design
See Pricing
Schedule a Demo
Talk to Sales: (888) 316-4595
My builder uses Houzz Pro to plan the timeline and give detailed estimates and daily updates with photos of progress, and provide invoices at pre-agreed key points in the build. This made the whole experience much more efficient and stress-free.
Steve W.
Client of Cribbs Construction
Learn More
Ideas
Discussions
Houzz TV
Houzz Research
Sign In
Houzz Logo Print
Explore DiscussionsFeatured Home DiscussionsFeatured Garden Discussions
melnorcott

return policy?

10 years ago
ordering knobs. Need to feel and try out. What is your return policy?
Traditional Classics Cabinet Knob · More Info

Comment (1)

  • PRO
    10 years ago
    • You may return your unused item in its original condition and packaging within 30 days of receipt.
    • Please request a return by clicking on the "Return Item" button for your order on https://www.houzz.com/browseOrders.
    • Unless your item is received damaged, or there was some error on our part, you will be responsible for all return shipping costs.
    • Because refunds will not be issued in full for items damaged in return shipping or returns that are never received, we highly recommend that you insure all return shipments and provide Houzz Support with the shipment tracking number.
Related Stories
MOST POPULARThe Polite House: On ‘No Shoes’ Rules and Breaking Up With Contractors
By Lizzie Post
Emily Post’s great-great-granddaughter gives us advice on no-shoes policies and how to graciously decline a contractor’s bid
Full Story
770
FUN HOUZZEverything I Need to Know About Decorating I Learned from Downton Abbey
By Fred Albert
Mind your manors with these 10 decorating tips from the PBS series, returning on January 5
Full Story
206
DISASTER PREP & RECOVERYHouzz Tour: Family Rebuilds Home and Community After Hurricane Sandy
By Becky Harris
This restored coastal New Jersey house — now raised 9 feet off the ground — offers inspiration for neighbors considering a return
Full Story
70
KITCHEN DESIGN20 Favorite Modern Bar and Counter Stools
By Becky Harris
Settle in at the bar in style with these tall, sleek and sculptural kitchen stools
Full Story
16
BEDROOMSThe Right Mattress: The Secret to a Great Night’s Sleep
By Sophie Baylis
We spend a third of our lives asleep, so investing in a quality mattress is essential. Check out this expert advice to help you choose yours
Full Story
177
SELLING YOUR HOUSESave Money on Home Staging and Still Sell Faster
By Kristie Barnett, The Decorologist
Spend only where it matters on home staging to keep money in your pocket and buyers lined up
Full Story
88
PRODUCT PICKSGuest Picks: Light the Way to Fall Days
By Jake & Jamie Bartlett
Let the glow of these stylish table and floor lamps make the transition from summer to fall a bit easier
Full Story
26
DECORATING GUIDESHow to Choose an Awesome Area Rug No Matter What Your Space
By Apartment 46 for the Home
High use, a low door, kids and pets running amok — whatever your area endures, this insight will help you find the right rug for it
Full Story
120
REMODELING GUIDESCan Your Potential Contractor Pass These ‘Dealbreaker’ Tests?
By Hannah Kasper
Ask yourself these 5 questions before hiring a remodeler
Full Story
51
PRODUCT PICKSGuest Picks: Clever and Cute Home Decor Under $20
By Gloria
These quirky accessories bring a smile without taking a big chunk out of your decorating budget
Full Story
7
Sponsored
More Discussions
Help me decide what color quilt to buy for our Master Bedroom!
22
White gutters and downspouts vs bronze brown gutters and downspouts?
27
Downspout problem
9
Help with living room lay out do I remove the fireplace or leave it?
27
Kitchen layout ideas - seating, patio doors, bay window
6