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10 years ago
I believe I am going to send back the two paintings for a full refund. It reads like the policy offers a full refund if received within 14 days of receiving the package. I should be well within that range. Please advise. Thank you.
Oil Painting Abstract Landscape Color Forest · More Info

Comments (5)

  • PRO
    10 years ago

    Hi Justin,


    Can I ask you why would you be interested in returning the paintings?


    Amit

    Matthew's Art Gallery

  • 10 years ago

    I realize that no two paintings are the same but the detail in the painting that is featured on this site is significantly greater than the two paintings I received. The trees are most notable. In the featured painting on the site you can see the tree tops are individualized, for the most part. In my two paintings they are just semi-circle broad strokes. The water is also done differently. In one of my paintings the reflection is much better, but in the other it is done in fairly poor quality relative to the featured painting. The third problem area is the lighting, which is exquisite online and poor in one, decent in the second for my two paintings.

    One of the paintings is a gift. I will know tomorrow if she likes the painting compared to what is featured on this site enough for me to not send it back. I may keep the one of the two that is of better quality and greater detail (but still not to the level of the featured painting on this site) for myself. I will let you know tomorrow.

    Thanks for reaching out.

  • PRO
    10 years ago

    Will you consider a partial refund with keeping the paintings, in order to settle this matter?

  • 10 years ago

    She loved the painting and I'm happy enough with mine. No partial refund is necessary and we'll keep our paintings. Thank you and good luck!

  • PRO
    10 years ago

    Thank you!


    Best Regards,

    Amit

    Matthew's Art Gallery

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