The okna and sunrise are a great start.

We have already received 3 quotes from recommended contractors and I ran into the issues outlined above. I am having a hard time finding an Okna dealer in Indy. Their website leaves a lot to be desired and the one dealer I talked to was pushing Sunrise instead.

Hi sdgratigny,

" So far, I have run into every shady sales pitch under the sun. Everything from showing an exorbitant price at first, then a huge discount if I sign today to flat out lies about the product. "

Welcome to the wild west of replacement windows services shopping! I think Windows on Washington is right on in getting personal referrals from friends and family. You might spend the $25-$30 for Angie's List or Checkout services too. But these services is no guarantee of getting an excellent job done either. Many replacement window crews have a turnover in their crew members and so you could get a new crew or a project leader that just does not care and/or workers that are not trained to do their specific task!

Just do it right and keep interviewing and asking for referrals.

I am looking in Indianapolis area also. Let me know if you found a dealer/installer that you ultimately liked and what window you went with. I would love to hear how things worked out.

I know there is a certain window dealer in Carmel that installs Okna and Sunrise. I would give them a shout.

You are on the right track. Personal referrals, great reputation/track record with consumer and trade organizations. Beyond that, since product research is arguably easier, narrow your choices to a couple products and then find dealers for them. I'd recommend both steps in either order.

I'm a big fan of the Sunrise windows, however I can't find a dealer I am happy with here in Indy.

The only two that I have met with are Mr. Window who carries the Verde line and Bee Window who carries the Restoration line.