new fridge problem..

10 years ago

We got a GE french door counter depth installed this morning from HD. (first mistake..) It has been running for over 8 hours. The fridge is almost to the proper temp. but the freezer is still over 60 degrees. It came with a paper that said the freezer would cool first. Any ideas? Do we have a lemon, is there something else to try, or should we just wait? Of course there is no CS until Monday.

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Comments (4)

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Anglophilia
10 years ago
On Mon, call GE Customer Service. I doubt anyone at HD will be knowledgeable enough to help you.
eam44
10 years ago
Well, I'd definitely call HD and tell them you want to send it back. It's hard to say whether you have a lemon, but I mean, if it doesn't work on Day 1, why keep it?
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beenzmail
Original Author
10 years ago
I did that and they said I had to deal with GE. Not happy. :(
blfenton
10 years ago
last modified: 10 years ago
We have the same type of fridge. Make sure the freezer door is shut really tight. Push it shut and then push on it to make sure the seal is really tight. We've had our fridge now for 6 years and sometimes I still have to do this. The fridge though, has been great. No issues at all with it.

If that doesn't work then yes, call GE. Is there a trouble shooting section in the operators manual?

Maybe post your question on the appliance forum as well.