Software
Houzz Logo Print
bijk123

Return and shipping policy

10 years ago
Hello, I am interested in purchasing this item and delivery to an address in Los Angeles. Due to project logistics I need this item to arrive approximately on August 15 (+ or - by 1 day). Can you please advise how I could set this up?
Aldo please advise your return policy should the item not work.

Thank you.
Lucille Floor Light, Black · More Info

Comment (1)

  • PRO
    10 years ago

    Hi - unfortunately we are not able to guarantee a delivery date but we can do our best to come close to those dates. Our return policy is listed on every product item and I have included it below as well.


    We
    take great pride in 100% customer satisfaction. If for any reason,
    you're not satisfied with your purchase, we've outlined the following
    guidelines to help make your return a smooth and seamless experience:

    • You may return your unused item in its original condition and packaging within 10 days of receipt.
    • Please request a return by clicking on the "Return Item" button for your order on https://www.houzz.com/browseOrders.
    • Unless
      your item is received damaged, or there was some error on our part, you
      will be responsible for all return shipping costs.
    • Because
      refunds will not be issued in full for items damaged in return shipping
      or returns that are never received, we highly recommend that you insure
      all return shipments and provide Houzz Support with the shipment
      tracking number.