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Help picking a heat pump and contractor

10 years ago

First, a thanks to the folks writing in this discussion forum.


I live just outside Philly and have a 20 year old Carrier heat pump (originally rated 14.5 SEER / 8.2 HSPF) that heats and cools my ~2600 sqft home. Aside from a contactor going bad and the air handler insulation coming off (and clogging the drain pipe to the condensate pump), I have no real complaints about the system. In the summer we keep the house between 78 and 80F and in the winter between 67 and 69F. The unit consumes around 12,000 kWh/yr, half my total home electricity.


I'm looking into new heat pumps to figure out which contractor I want handling my HVAC and what technology to buy.


I have two contractors, both NATE certified who took the time to look size the house, they have great recommendations on Angies List and from neighbors who use them. Both have been in business for over 20yrs. Both recommend Trane over others, but only one installs only Trane.


Contractor 1 - calculated the home for a 3.65 ton system. All Trane units are paired with a Nexia thermostat.

AHRI 7563308 XR16 4TWR6044H1 with a TAM7A0C48H41 / 16 SEER / 9.5 HSPF for 11,104.13

AHRI 5768478 XR17 4TWR7048A1 with a TAM7B0C60H51 / 17 SEER / 9.5 HSPF for 11,767.94

AHRI 7565118 XL16i 4TWX6048H with a TAM7A0C48H41 / 16 SEER / 9.5 HSPF for 11,476.36

AHRI 5768010 XL18i 4TWX8048A1 with a TAM7B0C60H51 / 17 SEER / 9.5 HSPF for 12,306.12


Contractor 2 - calculated 36,407 Cooling BTU and 54,621 Heating BTU. All Trane units are paired with a Honeywell VisionPRO 8000 thermostat

AHRI 5495899 XR15 4TWR5042G1 with a TAM7A0C36H31 / 15.5 SEER / 9 HSPF for 9,420.00

AHRI 7562984 XR16 4TWR6042H1 with a TAM7A0C36H31 / 16 SEER / 9 HSPF for 11,300.00

AHRI 6750235 XV18i 4TWV8048A1 with a TAM8C0C4841 / 18 SEER / 10 HSPF for 14,448.00


Tells me that the XV18i could be run off a backup generator because the compressor and air handler require only 5amps each to start.


Any thoughts on the units and how to evaluate the installers? Looking at the cost of the units in comparison to the electricity that we consume, it’s hard to figure which is cost effective.

Comments (10)

  • 10 years ago

    what size are you replacing?...all good equipment...I prefer authorized dealers...I question load calc from contractor #2 especially in cooling....pricing from both dealers high...I think the question you must answer is your budget and whether you want single stage, 2 stage condenser, or var speed condenser....what size heat strip quoted?...I would want it staged...how do you filter return air?...I suggest getting another quote from an Am Standard dealer, sister company to Trane.

    IMO

  • 10 years ago
    The existing carrier unit is 3.5 ton. Air is filtered at the blower. I assume the same for the new units. Returns are in wall with "duct board" (not sure if that's the right term) only as necessary.

    Both are authorized dealers and will install 20Kw backup heating strips that come in increments of 5Kw.

    With the single stage and two stage all being 1k apart, the two stages are "in budget". The variable is about 3k more, but is interesting if it's easier to run off a generator (I have dreams of a Tesla powerwall)

    I'm getting another quote from a recommended company (good on Angie's list as well).

    Thanks for suggesting an American Standard dealer. I'm looking for one that is both good and nearby.
  • 10 years ago
    I currently have 20Kw strip heat in increments of 5Kw. So I'm inclined to leave that as is.
    Contractor #1 has a 4" media filter. I can't find contractor #2s filter. He does have several upgrade options using Aprilaire parts.
    Thanks for the input about the thermostat. I was wondering about the choice.
    I scheduled an appointment with an American Standard dealer. Will keep you posted.
  • 10 years ago

    I met with a few more contractors for Bryant, Carrier and American Standard. I’ll start with American Standard first.


    The American Standard contractor is the local Customer Care dealer and has very high marks on Angies list. When I inquired about the higher end heat pumps, his take was not much gain for a lot of money. He sized the house at cooling 3.71 ton and heating load at 42,417 BTUs. The units are paired with the standard Dexia thermostat.

    AHRI 5767595 Gold 17 4A6H7048A1 with a TAM7A0C48H41 / 17 SEER / 9 HSPF for 10,250.00

    AHRI 7561414 Gold 16 4A6H6048H1 with a TAM7A0C48H41 / 16 SEER / 9.5 HSPF for 9,615.00


    The Bryant contractor is a dealer, but didn’t size the house. They used the existing heat pumps information to size the future unit.

    AHRI 9893727 Evolution Extreme 280ANV048000 with a FE4ANF005T00 / SEER 17.5 / HSPF 11 for 12,991

    AHRI 9897640 Evolution Series 288BNV048000 with a FE4ANF005T00 / SEER 18 / HSPF 11 for 10,654

    AHRI 9650607 Evolution Series 286BNA048000 with a FV4CNB006T00 / SEER 16 / HSPF 8.5 for 9,702


    The Carrier dealer had deals to offer and while he took the time to go over the house to size the unit and explain what they have, just gave me a dollar figure of 7,500 for any size 25HCE4 unit with whatever matched FE air handler. The SEER would be 15 and HSPF 8.5. I’m not sure what to make of him since he comes highly recommended and we had a good discussion about what his company can do. They are a very large dealer and buy X units per year and need to sell left over stock before the year closes. They are a Carrier recommended dealer in my area and are the installers on the million dollar homes (I know this from the person who recommended them).


    I had the local electric company do an energy audit of my home. The auditor used my bills to do a rough calculation that my current heat pump consumed between 11,000 and 12,000 kWh per year. His suggestion was to seal the attic (a blower test and his inspection pointed to infiltration from the attic into the home) and leave the heat pump as is. From the energy usage, he said that the heat pump is not using as much as other all electric homes.


    Looking at the HSPF ratings, it seems that each increment is a 10% performance improvement. Let’s say for argument’s sake that my heat pump is now operating at 7.5 HSPF (down from 8.2). A 9 or 10 HSPF offers at best a 25% improvement (~ $415/yr). Looking at the high end Carrier/Bryant, the HSPF goes up to 11 and the savings climbs to nearly $600. When none of these heat pumps pay for themselves, does it even make sense to buy one before my current one needs to be replaced?

  • 10 years ago
    last modified: 10 years ago

    To answer your last question, your current HP has below average efficiencies and at 20 yrs old is well past the average life for a heat pump. I personally prefer AmStd/Trane HPs especially for your location because they offer demand defrost feature that eliminate/reduce unnecessary defrost calls over cheap time/temp defrost feature. Carrier/Bryant do not offer demand defrost. However the 2nd quote from the Bryant dealer is worthy of consideration. The AS Gold 17 is a nice system. Again, I would not want more than a 15 KW heat strip and would insist that it be staged. What about new lineset and media cabinet? With the AS, you would want the 824 thermostat model, with the Bryant the ubiquitous Evolution controller.

    Since it appears you probably will go with a 4 ton system, ductwork should be inspected both supplies and returns to make certain it can handle additional CFMs. Any hot/cold spots in your home should be looked at for improvement.

    IMO

  • 10 years ago
    Thanks. The lineset is a PITA to access, so everyone is flushing it.

    AmStd will install a staged 20kW heat package in, I think, 5kW increments. I'll check. The thermostat is the acont824. We discussed a 6" media filter, but it's not on the quote.

    Bryant dealer is using the evolution smart sensor, SYSTXBBUID01D. They have no indication of the heat package. Price wise they're good, but they didn't spend time looking at the house which makes me a bit uneasy. They ballparked it. No details on the media filter either.

    I like the Trane/AmStd dealers better, but carrier's HSPF numbers look enticing. It looks like I'll be evaluating folks on how they rate my ductwork.

    Thanks for your input!
  • 10 years ago

    You should check on existing lineset size and manufacturer's recommendation on both AS and Bryant quote.

    IMO

  • 10 years ago

    Thanks I will.

    The Trane dealers both checked before submitting their proposals. I know because they both took the time to explain it. I just wish they weren't so much more expensive.

  • 10 years ago

    I find trane and carrier to be overpriced. In most cases you can find a contractor to install a flagship Armstrong or lennox for a lot less, all really nice equipemtn though..

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