I called nxr today to find this out myself as I had the same question. The cheaper model has a couple burners that aren't dual burner, it doesn't have the led lights and the oven interior is slightly smaller. The one Costco is carrying is the 2016 model the one Home Depot has is last years. Personally I'm going to spend the extra money to have Costco back the product, if it doesny work out they take anything back at any time really.

thanks for replying, I also made some phone calls, here are some things I learned in my research.

First, the home depot nxr (entrée) has a different burner all together, less btu, not the same ignition process, etc.

Also I am now leaning towards the thor stove vs the nxr, I have read and was told about the knobs having plastic in them and that being an issue, the thor has all metal knobs, the thor has coated burner trays, and something about the hinge on the oven is improved over the nxr...

I am leaning towards the 3717u thor.. Amazon has it for $2699 with 0 percent for 24 months, and I am confident with amazons return policy also, they have gone above and beyond for me in the past...

I note dvorsens will sell the stove cheaper than anyone else, I called around for prices, they are around $65 cheaper than amazon...

Thank you for posting this! I have been wondering the exact same thing and this is the only place I have found that has any discussion on the NXR Entree. Trying to decide between it and the Costco one. The only question I need answered now is whether it has an LP gas conversion kit. Can you give me the phone number you called? Thanks again!

listen here, it doesnt matter which NXR you get, but you better be damn sure if you are using liquid propane that there is a converter available for your model.

Jan 26,2018

Our new home came with a NXR Oven, model DRGB3602. The oven is a piece of crap and service is a nightmare. The oven temperature is always 50 to 90 degrees to low. Turn the oven on to preheat for 30 minutes. Set the temp to 350 degrees and you might heat up to 300. Set the temp at 450 degrees and you might heat up to 350. Deago, who answers the phone at 888-909-8818 and assists with customer service said that those temp swings are normal and that I should always use the convection fan when using the oven. Me to Deago::That’s stupid and no it’s not correct. He finally relented and told me it must be the thermostat. It took 3 more weeks to get the thermostat and find a repairman.

You see in most parts of United States there are very few repairman that are authorized to work on NXR ovens. The thermostat was replaced, it worked correctly 5 times and I now have the same problem. If you are thinking of buying a NXR oven please read as many reviews as possible. The vast majority complain about the finish, the burners, the thermostat, the service. NXR produces a low quality oven. It is overpriced and difficult to repair. Replacement parts are difficult,too.

Any chance you can lean on your builder for help in getting this stove replaced? Sounds like you wound up with a lemon which is compounded by slow and/or poor warranty service.

The builder (and the builder's supplier) might have better leverage than you in securing a replacement (possibly a different brand.)

Like many small- market share brands (and an unfortunately increasing number of major brands in some areas), warranty service can be hit or miss. That is why one often sees recommendations on buying NXRs from Costco because of the full refund easy return policy. (Note dwojoan's recommendation above.)

Of course, that is of no help to you since your builder got the stove somewhere else. But, again, you might have better luck going back to the builder and the builder's supplier for help with NXR.

I will say that the "vast majority" of NXR posts here have been positive with the caveat that these stoves are for the self-reliant. Please do not take this as insulting in any way because it is not meant that way, at all; it is just that self-support often works better for those of us who venture into these smaller brands and one of the attractions of the NXR/Thor stoves (for some of us anyway) is that they are readily maintained by us.

Seems to me that the oven temp being too low is usually fixed with a small turn of the adjustment screw inside the shaft that the oven knob fit on. Note that there will be a protective soft plastic foam plug that must be extracted to expose the head of the oven adjustment screw. Also, one might check the ignitor and burner to make sure they are properly mated and operating within spec. Frankly, I'm surprised that neither Deago (Diego??) at NXR nor the local repair person even thought to check those.

Well, maybe I should not be surprised given the general trend to parts-swapping techs over diagnostic skills. Again, we get back to NXRs & Thors (both made by the same company) being best suited to the self-reliant.