How do you know when to water? Are you using the dowel method (insert a sharpened dowel all the way down into the potting mix, remove, water if dowel comes out dry) or some other method or do you do it on a set schedule?

Where is it physically located? How much light does it get? If it's dropping perfectly green leaves, it might be a light issue. If it's developing spots on leaves before they drop, I would guess it's a watering issue.

Thank you for your quick response, Jaycee! I use the finger in the soil method (about 1-2 inches and when it's dry I water). The plant is light so i'm able to pick it up and water it so i stick my finger in the drainage holes to feel the moisture there as well. I'm terrified of root rot so I shy away from watering every 1-2 weeks.

Its located in my living room surrounded by french doors so it gets as much light as it can with the days being shorter. Should the buds be a dark brown? There has been little to no new groth with leaves, is this normal for this time of year?

The brown looks like a sign of over watering.

Just because the soil is dry an inch down doesn't mean it is lower in the pot. Use the wooden dowel method or feel the soil at the drain hole.

Id also recommened you place it right in front of the window(s). As in so the leaves are an inch or two from the glass.