Hi, Have you ever experienced any quality issue with Sonoma Tilemakers Pure tile? Our contractor is complaining that it is flawed and hard to work with. We have had them have to redo and repair tiles that are scratch and chipped. Our Grouting width also varies from 1/16" to 1/8... but i think that is from all the repairs that they had to do. The tile in the box all looked fine and pretty even from what i saw, so I am just trying to figure out if my contractor is BS-ing or in fact the tile is challenging. And feedback would be helpful! tks!