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what is the return policy

9 years ago
Surya Pillow Kit Down Feathers Midnight Navy 22 x 22 Accent Pillow · More Info

Comment (1)

  • PRO
    9 years ago

    Hi,

    Thank you for your interest in this Bestseller item. Our return policy is given below:

    We take great pride in 100% customer satisfaction. If for any reason, you're not satisfied with your purchase, we've outlined the following guidelines to help make your return a smooth and seamless experience:

    • You may return your unused item in its original condition and packaging within 30 days of receipt.
    • Please request a return by clicking on the "Return Item" button for your order on https://www.houzz.com/browseOrders.
    • Unless your item is received damaged, or there was some error on our part, you will be responsible for all return shipping costs.
    • Because refunds will not be issued in full for items damaged in return shipping or returns that are never received, we highly recommend that you insure all return shipments and provide Houzz Support with the shipment tracking number.
    • A 15% Restocking Fee applies on all returns.

    A restocking fee may apply when returning this product.

    Hope it works for you. We look forward to your order.

    With regards,

    GwG Outlet