Issues with glass mosaic tile installation
Hi, I'm having issues with my backsplash tile installation. It's kind of hard to capture it in the photos, but it's quite noticeable to me. The installer claims the wave like crooked tiles is not due to sagging. I was told that this is what is industry standard for this type of material. I've seen photos online of other similar backsplashes and I didn't notice this wave like pattern. My questions are 1) can this be fixed without tearing everything out 2) is this really industry standard 3) is the wave like crooked mosaic tiles install error or material issues. Note, the mosaics were not cheap or poorly made. The installer claims that these types of tiles are sometimes not laid straight on the backing. The sheets of tile looked fine to me.
During the install they didn't use shims or spacers. I was told that they can't cut out individual tiles to straighten them out if they are crooked, because they would then have to adjust all of them. I also noticed on the glass tiles I loose the corners to the grout. The marble tiles do stick out a bit more than the glass but not by the much. I've never had this type of mosaic glass tiles installed before and I don't know what the proper installation steps are. They basically applied the glass mortar on my walls and installed the tiles (no spacers or shins were used) and then they grouted the next day. Not sure if the results are due to installation time ... took 1 day to install about 50 sqft (1 installer and 1 guy cutting the tiles) and 1 day to grout.
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- 9 years ago
I'm also trying to figure out why I'm losing corners of my glass tiles. I'm not having that issue on the marble tiles. He didn't level my walls or use a backer board. He didn't mentioned anything about my walls prior to installation. I had walls patched and painted prior to the new cabinets being installed. What would cause the issues with the glass tiles??? The marble tiles are slightly thicker than the glass tiles but not by much? Can someone tell what the proper way is to install this type of tile to avoid all the issues I've had so far?? And is this install within industry standards?? The contractor is willing to fix some of the crook tile issues. It will be the second time coming back. The first time I had him replace some of the marble tiles with chipped corners. He is definitely not happy to redo any of it and continues to blame it on the materials. And advice of how to properly install and redo the problematic areas would be greatly appreciated!!! Also when he replaced the chipped marble tiles he didn't remove all of the mortar behind it. He dug some out and replace the chipped pieces ... is that the right way to do it??
8 years ago
8 years ago
Snaggy