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rschroeder987

Help Verifying Quartz Countertop Installation

9 years ago
last modified: 9 years ago

I’m hoping for some opinions to let me know what my
expectations should be with a quartz counter installation.

We just had quartz counter tops installed on new cabinets.
They’re lovely and beautiful, but the installation process left me uncertain if
things were actually done correctly, or if my expectations are just too high.

Prior to installation, they sent a guy out with a laser
measure who spent at least an hour measuring everything to make a template.

When they came to install, I was surprised to find out the
quartz counter top didn’t sit flush with the wall. I was told it was because my
walls are crooked – which I would think they would have known already after
measuring for an hour.

I have two concerns, and am hoping for some independent confirmation
of what I should expect.

The first is on the longest span of counter in front of the window where the sink is. It is 110” all
together and spans the middle of the "C" shape of that counter. Only 14” of that (6” on the left, and 8” on the right) are actually
snug against the wall. The rest of it has a gap of ¼”

They have since tiled the new back splash over this, and I
have been assured it is no problem. They floated the wall out and called it a
day. I can’t see anything that looks amiss, but I just want to make sure this
is standard practice that will not lead to heartache down the road.

My bigger concern is the way an adjacent piece fits against
the wall by the doorway. Again, I was told the wall was crooked, which is why this happened. The
counter sits nearly ¼” away from the wall right where the entryway to the
dining room is. Is this acceptable? Is it true that because my walls are
crooked there was nothing that could be done to ensure a snug fit? This is
highly visible as it is right by a doorway and the back splash stops a few inches before the counter stops.


The cat, naturally, is very convinced all of these things were done solely for her benefit and enjoys her new play area.

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