I just had the same issue... Mindorensis Pink "Large Blooming Size" was the add on eBay.

I'm just gonna leave feedback honestly and accurately.

After I purchased this plant, the listing was back on eBay next day with the same photo as the plant I purchased. Sloppy business and will not be purchasing from this seller again :/

Side note: I think I will contact the seller and see where it goes from there before I leave the feedback.

Regarding the plat being not the one pictured: Some sellers list multiple plants under one listing. They may only take pictures of one they have up for sale (usually the best looking specimen), as a representation of what you will receive. I prefer to take individual photos of each plant, if I am going to do a "_ Available for sale" listing (filling the _ with number of plants available). However, this CAN backfire, when you get a buyer who INSISTS on a certain plant in the listing. I always let them know I cannot guarantee they will get the one they want, but it WILL be one of the ones pictured.

As for damaged plants, I will normally contact a seller and kindly let them know they may need to package better. I will attach photos of the damage, as a reference. If the plant is alive and looks healthy, I make no big deal about it and pot up any broken vines that still look healthy.

That being said, if I recieve an intact, uncrushed box, and upon opening it, I find multiple stems broken, to where there is not much plant left, I will ask for a refund or to return, because, damage to that degree, I am no longer paying for a plant, but cuttings that may or may not survive.

I'm actually not one to make a big deal about snapped vines. What REALLY gets me is having a plant arrive that hasn't had the contents of it's pot packaged correctly!

Sellers, masking tape and damp paper towels are your friend! If you are going to ship a plant in the pot, please dampen some paper towels, wring them out, place around every part of the pot that you can, then adhere all with masking tape!

That is the main reason I sell bare root! If I don't like opening a box, only to have potting mix spill EVERYWHERE, I highly doubt anyone else finds it pleasant.

I do know that some people use one photo to represent the type of plant if they have multiple plants available but in the past this seller has always sent plant in photo. The one in the photo was worth the price but the one that was sent was not.and even if you are nice,some sellers don't take criticism very well.It was not expensive but I would not have made the purchase if I had known I wasn't getting the one in the photo and it was a lot of damage.I think they attempted to pack well but dirt was still everywhere

One seller I buy from prints "actual photo" in the description and it always is. I wouldn't be to happy to receive a plant that looks like the above picture especially if it was domestic.