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steven_fried

re: return

9 years ago
if i purchased and this didn't work for me, what would be the process and cost of return?
Antique Oak Georgian Court Cupboard Buffet Server · More Info

Comment (1)

  • PRO
    9 years ago

    Hi,

    Please read below for our return policy.

    • You may return your unused item in its original condition and packaging within 14 days of receipt.
    • Please request a return by clicking on the "Return Item" button for your order on https://www.houzz.com/browseOrders.
    • Unless
      your item is received damaged, or there was some error on our part, you
      will be responsible for all return shipping costs.
    • Because
      refunds will not be issued in full for items damaged in return shipping
      or returns that are never received, we highly recommend that you insure
      all return shipments and provide Houzz Support with the shipment
      tracking number.
    • Merchandise must be in new condition
      and in original package; all the parts and packaging materials should be
      included.
      All refunds are subject to 25% restocking fee. Buyer assumes
      responsibility for return shipping fees, as well as any restocking fees
      incurred.

    A restocking fee may apply when returning this product.


    Thanks,
    Marc