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hneedel

What is the return policy?

9 years ago
I am looking at this shelving unit and unsure if it will fit my room. In case I neede to return it I'd like to know my options
Convenience Concepts Omega 5 Tier Corner Bookcase, Black, Black · More Info

Comments (3)

  • PRO
    9 years ago

    Hello @Howard,

    You would have to contact Houzz directly so they can explain the return policy for you.

    Is there anything on my end I could help with to help you decide if the item fits well to your home. Dimensions? materials it is made our of? Instruction process?

  • PRO
    8 years ago

    Hello, Thank you for your question! Please see the return policy below.

    Returns are accepted within 30 days of receipt of goods.Items must be returned in unused condition and in the original packaging.

    A restocking fee of 20 % will be charged.

    For all buyer remorse returns you will be responsible for shipping the product back to our warehouse/facility with the proper Return Authorization information. All items must be returned in their original packaging, and unassembled in order for credit to be provided.

    A restocking fee may apply when returning this product.

    Customer care no 1-800-368-4268 (Mon-Fri, 5am-7pm PT).


  • PRO
    8 years ago

    as mentioned before, I would contact Houzz directly since you are shopping on their site. Or you could always click on the items where it says Return Policy. See the screenshots below.


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