The seams look fine. The overhang over the sink should have been agreed upon previously. 1" seems a lot, bordering on excessive. It could be reduced on site without too much trouble.

I've seen some almost flawless counter top instillations of two separate slabs being joined together. This..... is not one of them. In their defense the slabs did meet up at a narrow point which makes joining them more difficult.

As a non-professional the only thing that I think is "nice job matching grain" and "bad job color matching grout" my 2 cents.

Rub a gray Sharpie over the seam, please.

Once the faucet is installed, and you have your sponge and detergent and other kitchen standards in place, you won't even see it. New kitchen jitters.

I don't know, the guys we bring in have an automatic computer/laser system to measure everything, if they pop in with a $5 measuring tape and a piece of cardboard to write on, ask them to leave. The seam is not the greatest, obviously you would not be even talking about it had it been done properly the first time, seams are hit and miss sometimes, natural stone is rustic in that sense. Which i'm sure you already understood so I would lean back to who was at fault for the error the first time? Did they just cut the stone and it did not work or did you alter the layout after the measured for the counter tops? If it was the granite guys who had made the mistake...well, it's your house and you're paying them for what you wanted, so either you settle with what they gave you or have them start from scratch, at their expense. Mistakes are often costly. That's why we are called pro's to begin with, so mistakes won't happen. Just my two cents. Hope it ends with you being happy, I personally cannot walk away from a job knowing it was not better than what was expected.

Ryan H:

Let's be clear. No mistakes have been made here. We are not replacing an alternator in a truck which is the same rebuilt alternator no matter whom it's purchased from or who installs it. This is stone and art. The fabricator is given what he's given and has to cost effectively make the best of it. This guy's done a pretty good job.

No one looks at stone as closely as the 1st and 3rd picture. Let's move on, please.

Snarky Comment

Ryan H:

I thought my remarks about the 1st and 3rd picture made it clear that when I said there were no mistakes, I was speaking about the kitchen.

The bathroom is horrible.

The sink overhang is an issue as that is probably the wettest spot around the sink. Everytime you shut your sink off that area gets soaked. The overhang creates a drip ledge rather then the water going directly back into the sink. The underside of that overhang will be a breading ground for dirt and mold. They had a template it should be correct.

The kitchen seam is fine.

I don't like the seam as it looks bad both at the back and the front, chipped. Seams like they could have maybe ground the edges for a less raggedy look and the grout color still looks off. I wouldn't want a seam at my sink anyways because it is always wet but don't know if there are other places they could have put it. It is in a very visible location as well. It would bug me. Is it the type of stone that is a issue??

They did a good job matching the pattern, the seam could be cleaner though.

I have a similar Kohler apron sink. During the measuring/template for the granite I told the person exactly the type of reveal I wanted. There is not a specific template by Kohler for that.

Kitchen · More Info

When you have the kitchen faucet installed, you will not notice the seam. What bothers me more is the crack in the stone they tried to repair. Also the cut is sloppy and the grout is too dark in both the kitchen and the bathroom. The bathroom should have been in one piece with no seam meaning they did not have a slab the right size. That is a do over for sure in my professional opinion.

Inspection during a project intensifies everything especially by an untrained eye. Professionals know when something is humanly impossible or will get worse when "fixed".

I found this online and thought it might help:

The amount of overhang on an undermount sink varies, but typical measurements are 1/4 or 1/8 inch over the rim of the sink. Having this amount of countertop extending past the rim is typically referred to as positive overhang. Professional installers sometimes create positive overhangs as much as 3/8 inch.

Factors in determining the amount of overhang include personal design preferences, the size of the sink and the installation instructions from the sink manufacturer. Positive overhangs allow good drainage of liquid and food debris from the countertop into the sink, while also covering installation hardware and caulk lines used to seal around the perimeter of the sink. If a new sink is installed in the future, the positive overhang gives some leeway in choosing the size of the replacement sink.

Looks much better without that big overhang. Move on about the seam. The faucet will take your focus off the seam. IMO

It's stone with movement, not solid surface. You're always going to be able to see the seams. Move on, please.

Your kitchen looks gorgeous. Cook a chicken, have some wine and enjoy the space. Here in NYC we would die to have that kitchen, you lucky dog.

Joseph Corlett, being in the design business for many, many (did I say many) years, you and I both know the difference between bad installers and people who care. This marble installer was sloppy and tried to get away with a poor job. It would not have been acceptable to me either, (or my guess is you also). Please stop making the homeowner feel like she overreacted. I am glad she spoke up and insisted she got what she paid for. It wasn't formica.

Jhope, looks like you got the answers you were looking for on houzz. I am sad to see the conversations get snarky once in a while. People wouldn't come here if they had all the answers and hopefully you get professional insight. Looks like you are going full-tilt-boogie with your reno. Enjoy the ride. Could you believe I do this for a living? Be happy with end results and don't harp on the compromises, it happens in every job.