We have 63 glazes to choose from Red Rock Colors

Houzz is not very helpful. You fiddled around so long on my question about size on a vanity you said it was out of stock. Fortunately this isn’t my first rodeo, so I was able to talk directly to customer service at Fox Den and I now have the one I wanted on order. As far as theRed Rock tiles; do you seriously think your response to my question on tile colors was helpful? “We have 63 glazes.” is decidedly NOT helpful. Fortunately, again, I’ve been around the block a time or two, and I was able to talk directly to Red Rock’s customer service and I have an appointment to go to their local vendor and actually see the tile choices. It will be much easier for me to choose the rest of the tile for all three bathrooms..floors, counters, and tub enclosures also.

I do not understand what it is you are actually selling. It certainly is not customer service. From now on when I see products referencing Houzz on the internet, I will save myself time and aggravation and just move on to a vendor more interested in helping me accomplish my goals. And I will be happy to share my experience with Houzz at every opportunity.

Have a nice day. Nancy O’Rourke, Taylorsville, NC

Hello Nancy,

I am the owner of Red Rock Tileworks. We use Houzz to post different installation ideas and photos of our tile. We do not sell through Houzz Marketplace. It sounds like you were able to get a hold of our office to get some assistance.

Because we use Houzz as a "portfolio" I didn't see your question until today. I'm not on here too frequently and am sorry for the late response. The link I sent you was to our company color page in hopes that it would be helpful for you.

We would love to make tile for you! Again, I'm sorry for missing your question on here. Please feel free to contact me directly if you have any questions lindsay@redrocktileworks.com or 888-348-8453

Sincerely,

Lindsay Meacham