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diane_ronaldson

New shower leaking

8 years ago

We had our tiny bathroom gutted and it looks lovely. However a lot of the time water is leaking from the shower down to our kitchen. The contractor opened the plumbing and found our new fixture had a valve that was no good and he replaced it. Fixed right? Wrong! It is a corner shower and we discovered that when water hits the corner opposite the fixture water pours down into the kitchen.

We used a Tile redi pan and the contractor is insisting that it can't be leaking. (we haven't had a chance to tell him what we found out).

Is there any way to fix this without tearing out the entire shower? We had very expensive frameless custom doors made and I'm afraid they would have to be redone also.

Here are some pictures of the work in progress.




Thanks!

Comments (24)

  • 8 years ago

    Photos of completed shower with frameless glass installed?

    Diane@426 thanked apple_pie_order
  • 8 years ago

    Here is the completed shower.

  • 8 years ago

    No water is coming out from the doors onto the floor outside.

  • 8 years ago

    It needs to be redone. I'm not a fan of TileRedi or Redguard. Both appeal to cost cutters that don't take the time to do the details correctly. For instance, you should never be able to read the printing on the concrete board through RedGuard.

    Diane@426 thanked User
  • 8 years ago

    I've used several premade pans, including TileRedi. As for the Redguard being applied too thinly - that wouldn't cause water to 'pour in'.

    With a TileRedi pan, there is flashing that ensures the space between the pan and cement board will not leak. Did he use that?


    TileRedi flashing

    Diane@426 thanked geoffrey_b
  • 8 years ago

    I don't know but you can be sure I will find out! If he did not, is that something that can be done without tearing the entire bathroom out? Thanks.

  • 8 years ago
    last modified: 8 years ago

    Did you do a flood test? You need to do that. Another thing to try, is run water in the pan (need to use a hose) without having the shower on. See if the drain pipe leaks.

    I assume you are not getting the floor wet.

    It looks like a good job - the tiles are carefully set.

    As him if he used the flashing. One could remove the last 2 or 3 coursed of tile and install a flashing.

    Diane@426 thanked geoffrey_b
  • PRO
    8 years ago

    It is a important point that Geoffrey makes. You MUST get water from another source to isolate the base from the plumbing. You can use buckets from the kitchen sink. If you flood it with no leaks that will point to the plumbing or the glass. I will help folks with many systems. Tile Redi is one that I always suggest to avoid. Even with the flashing detail mentioned above there is still tile adhered to the wall board and the base spanning the joint. That joint is a movement joint which needs to be honored through the tile assembly. Tile Redi Tech dept. told me "it is what it is." That won't fly in my world. I don't see any wood studs at the curb ends to fasten the glass. I believe epoxies are used to bond to the preformed base. Removing bottom wall courses if properly installed will be tough. Make sure things were done according to manufacturer instructions as they provide the warranty. If water pours as you say I'm still leaning toward the plumbing. Good luck

    Diane@426 thanked Creative Tile Eastern CT
  • 8 years ago

    Tile isn't waterproof and neither is durock (it won't degrade in water but it won't stop it). You need to either put a moisture barrier behind it or coat it's surface with the proper product.

    Still a "lot of water" isn't likely that. I agree with Geoffry, I'm guessing that the wall to pan transition wasn't done right. Although, I'd take the trim off all the valves and shower heads and confirm that there's not anything leaking there before you go crazy. Also check the obvious thing...did they put the rubber donut on the pan drain?

    You can possibly trouble shot it with some plastic and duct tape. If you wrap the transition between the wall and pan and it stops, you know that's what it is. You can plug up the drain and fill the pan to check that, etc...

    Diane@426 thanked Ron Natalie
  • 8 years ago

    Thanks so much for all the advice. He did check the various valves and there was a problem with one, but even when that was repaired the leak continued. I will definitely do the flood test, and I really like the idea of covering the splash area with plastic to see if that stops the leak.

    The sad thing is we replaced a very old bathroom that leaked occasionally for this very nice bathroom that leaks almost all the time. Sigh.....

  • 8 years ago

    I hope you can get it fixed! Your tiles are all gorgeous, love the design!

    Diane@426 thanked skitt
  • 8 years ago

    yeah, me too. soldier on!!

    Diane@426 thanked acm
  • 8 years ago

    Thanks skitt and acm. If I can't fix it I'm thinking of putting a rope up like in a museum so we can just look at it lol!

  • 8 years ago

    I love the floor tile! Sorry no advice but that sucks and I hope it can be fixed!

    Diane@426 thanked tresmamma
  • 8 years ago

    So update is I taped a shower curtain so that water would not hit the corner of the shower opposite the shower head. Bone dry downstairs in the kitchen. I am still planning to get a plug to do the flood test in case there is a problem there as well.

  • 8 years ago

    Second update is that the contractor said he did put flashing there. I don't know what kind-maybe not the one that goes with the Tile Redi pan. So not sure where we are now. :(

  • 8 years ago

    I hate leaks of all kinds. Took me three years and sequential repairs to roof, stucco wall, and windows to finally kill off a leak in my living room ceiling. Of course, we had to wait for a major blowing storm to tell if we'd succeeded.

    I don't have any advice on your shower pan/wall/glass/gremlins, just sympathy! Hope you track it down!

    Diane@426 thanked acm
  • 7 years ago

    Diane, what tile is that on the bathroom floor? We’re looking for something similar. Thanks!

  • 7 years ago

    I purchased the tile at The Tile Shop. It is encaustic tile.


    Liria Negro encaustic tile

  • 7 years ago

    diane, what does your contract state w the plumber re Scope of Work, etc? Also, you might consider hiring a leak specialist that can pinpoint the exact problem, cause and resolution. He'll do before and after testing. It's MUCH EASIER now than when the plumber is gone and fully paid to have any recourse. It has to be 1000% fixed bc it should be anyway, but you need the peace of mind moving forward, then you can remove the museum rope :) Good luck and keep us posted

    Diane@426 thanked tj starkey
  • 7 years ago

    Did the leak ever get fixed? It's been 10 months so I hope you've had some resolution.


  • 7 years ago

    Well the contractor came back and did some caulking and the leak is gone. I've been using the shower for months and no water has appeared in the kitchen. I even aimed the water at the corner for several minutes and it was dry. So the museum rope has been removed!

  • 7 years ago

    "Well the contractor came back and did some caulking and the leak is gone."


    If all he did is caulk I can pretty well guarantee it is not gone, maybe just slowed down temporarily. Caulk is not the end all be all leak stopper. It is the last line of defense. All he did was apply a bandaid to get you out of his hair. He is banking on the caulk slowing the leak until the warranty is up and he can tell you to pound salt.