does the manufacturer suggest anything?

Make sure your chain isn't kinked. It looks like that top link might be twisted a bit. You can afford to drop it by one link if you need in order to acheive balance.

It looks like the center light assembly isn’t centered correctly causing the problem. That would drive me crazy just looking at it. Who is the manufacturer? Is there an online picture of it?

The whole thing looks out of kilter. The center light is also...not centered! Unless it the angle the pic was taken?

it's this light from Home Depot:

https://www.homedepot.com/p/Home-Decorators-Collection-Newbury-Manor-Collection-6-Light-Vintage-Bronze-Chandelier-with-Clear-Seeded-Glass-Shades-7924HDC/207126736

it even looks crooked in the photo online!! ;D my father in law wants to take the entire thing apart and rebuild it. I figured a small weight would be easier.

"The whole thing looks out of kilter. The center light is also...not centered! Unless it the angle the pic was taken?"

that's the angle of the photo, there is no actual center light. they all go around the perimeter.

i walk around the hardware aisle of my neighborhood hardware store when i'm trying to fix something like this. i needed something to hold my gate closed in strong wind... the metal clamp ring used for a dryer hose was just the right size. i think a washer, as suggested above, would do the trick for you.

Take the section of chain that is on the ceiling hook and try turning it around. That worked for me with my hanging light. Why?????? Don't know, but worked.

Please do try fiddling with the links first. Make sure they are all loose. You should have the hook in one of the links, not between two links. You might even consider hooking a S hook to the link and then to the ceiling hook. It needs to have the freedom to move and achieve its own balance even if you end up having to use weights.

You could try putting decorative pebbles in bottoms of the shades until it balances out. Did you leave it hanging unswagged for a while? Maybe it will straighten itself out.

Wheel weights? ;)

Try un-swagging it and see if it is still hangs crooked. If it is straight, then you have narrowed the issue to the hook on down.

I would tape pennies as suggested above. Nice looking light.

I too think it has something to do with the chain it is hanging on..It looks like the whole chain from the ceiling to the hook is twisted......I would experiment with letting it hang down, straightening the chain and then put it back up, putting it in another link, making sure the wire is not under the link...(just laying over the link, not under it). See if that works.

Agree that it might be caused by the chain. Depending on how much weight you'd need to balance it, maybe lead tape would work... The 1/2" wide that's used to alter golf club swing weights. Silver is pretty standard but you might find it in black. Or just tape a weight (like a penny) to it with black tape.

Crooked is in; they design for it these days. Embrace it. This was in the hotel room at the 5-star resort we stayed in last month.

If it is not the chain, I had a thought. What if the metal that goes around the wood is off center. Could you loosen the screw and slide slightly to the side that is high?

I was thinking the same as Sherry about the placement of the screws and also wondering if there might be a difference in the weights of the glass pieces. Maybe check them on a kitchen scale. If one is too heavy, you could return it to the store and have them open up another box to find one that’s correct. Of course, you’ll have to take your scale with you. :-)

Magnets might help with evening the weight.

Weights & magnets can be found at fabric stores. I'd tape washers on it just to see if it makes a difference and how much weight you need.

I would bet that it's the glass shades that are throwing it off. We have a 3 light fixture that also hung crooked - like really crooked. And it was expensive too - Martha Stewart for Murray Feiss, not a Home Depot cheapy. Turns out, I took the glass shades down and weighed them on a postal scale - there was a huge difference in weight between the 3 of them. I called the manufacturer to complain and they sent me 3 more -- again, all different weights and varying by up to 20% from each other. Between the 6 shades, I was able to piece together two of about the same weight for the ends and use a different weighted one in the middle. I would weigh the shades and see if you can stagger them so that you put approximately the same weight ones opposite each other. And if you can't, I would call the manufacturer and have them send you more shades.....or just go to home depot, buy a few more of those fixtures, weigh all those shades til you find 6 matching ones, and return the non-matching-weight shades with the extra fixtures....you could tell home depot that you are returning the fixtures because the shades are different weights and so the fixtures don't hang straight so they won't end up being someone else's problem later.

Try Lindsey's suggestion of an S hook to hang it by instead of the links. I had to swag my dining room crystal chandelier and had the same problem. An S hook was all it took, to make it right.